Join Now   |   Log In   |   Write A Review   |   Are You A Vendor?
 
 
Hollin Hall Pastry Shop
Alexandria, VA 22308 (map)
Desserts: Cookies, Cupcakes, Dessert Buffet, Groom's Cake...
Health license: Yes
Additional services: Consultations, On-site Delivery, Pickup, Tastings
 
 
 
  Profile   Reviews (46)   FAQ   Map    
4.3 out of 5.0
4.3
out of 5.0
Quality of Service:
 (4.4/5.0)
Responsiveness:
 (4.1/5.0)
Professionalism:
 (4.4/5.0)
Value:
 (4.4/5.0)
Flexibility:
 (4.4/5.0)
 
Sort By:
 
Kristin
Wedding:
08/18/2012
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
We used Hollin Hall for our wedding cake because our reception location manager recommended them. The cake was very yummy, and there were a lot of unique flavors you could choose. The cake was decorated beautifully and just as we had discussed. I just took off one star for responsiveness and professionalism because they didn't always respond quickly to my questions, and they didn't always come across as being as organized as a nervous bride might need to feel confident. But it all worked out in the end, so it didn't bother me that much.
 
Susan
Wedding:
06/02/2012
8 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Hollin Hall Pastry offers a wide variety of weddng cakes. My daughter is crazy about strawberries and worked with her to create exactly what she wanted.
 
Dawn
Wedding:
05/27/2012
5 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Hollin Hall Bakery has THE most delicious cakes! While pricey for me, they were an excellent value compared to the others we tested and their reputation for drama free delivery can't be beat. I definitely recommend going in for the tasting. They give you like seven full size pieces of different flavours to taste and each one is more delicious than the next. My Sister, Fiance and I almost fell off our chairs when tasting the white chocolatee mouse and bavarian cream with fruit. They will customize to any shape or size you like and have look books for ideas. I cannot stress enough how tasty the cakes were, just fabulous!
 
Jonesko2009
Wedding:
09/24/2011
2 Reviews
0.5
out of 5.0
Quality of Service:0.5 out of 5.0(0.5/5.0)
Responsiveness:0.5 out of 5.0(0.5/5.0)
Professionalism:0.5 out of 5.0(0.5/5.0)
Value:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Wedding Cake
 
I selected Hollin Hall Pastry Shop for my Wedding cake. My wedding was on September 24, 2011 and I had my tasting and ordered the cake in February 2011. On the day of my wedding the cake was delivered and before my guests went in to the ballroom my husband and I had the opoortunity to see the table setup as well as my flowers and cake. Needless to say I was absolutely HORRIFIED when I saw the cake!!!!!!!! I spent alot of time designing this cake by myself and had an extremely detailed drawing that was submitted to Hollin Hall. I have never in my life seen such a disasterous cake sitting on the cake table. The fondant was supposed to be chocolate brown instead it was this pinkish brown color and they were supposed to cascade burnt orange peonies down the cake when in fact they slapped one flower on the cake. I was also supposed to have wide bands of crystals going around the bottom of each tier and what I got was a very thin row of so called crystals that they ran out of so they just stopped in the middle of each tier when they ran out. The fondant had several dents and there was not one area of the cake that was smooth! I was mortified in front of my guests and literally had to cover the cake up with rose pedals that were on the cake table for decoration. When we went to cut the cake it was frozen! The next morning we called the bakery and spoke to one of the managers and the statement she made was "I am not surprised it left the shop in that condition". I am to this day still speechless how my day was ruined because of garbage that was supposed to be a wedding cake. I would never recommend this bakery to anyone.
 
Katherine
Wedding:
2+ years ago
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
My wedding cake was delicious, beautiful, and delivered on time to the hotel. What more can you ask from a bakery?
 
Justine
Wedding:
10/10/2010
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
My wedding cake was amazing and so tasty.

I love their cakes so much, I have gone back for more cake and will continue to go back to them for my cake needs.
 
Nathalie
Wedding:
08/14/2010
5 Reviews
4.1
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Wedding Cake
 
Our cake was fabulous and soo tasty!! Everyone loved it. We had four tiers, two with white chocolate mousse with fresh stawberries, and two lemon mousse tiers. People still keep complimenting me on the cake :)
 
Chrissytina119 and Kees
Wedding:
01/02/2010
5 Reviews
3.4
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
We ordered a cake from Hollin Hall for our January wedding. The cake tasting was in October and went very well. All the cakes were delicious and they even gave us an extra slice of the chocolate mousse to take home. We decided on the chocolate mousse and white chocolate raspberry three tiered cake. Everything was set and confirmed. Two days before the wedding they called us and starting asking things like "What flavors did you order? How many peoeple are coming?" I asked why they need to know this again and they said that unfortunatley for the first time in the bakeries history they completely lost our order and they were trying to find a creative way of asking us EVERYTHING about our cake without telling us this. We spent another two hours on the phone re-describing what we wanted and when everything had to be delivered. I sent an email asking with a final count, and I asked them if they could do anything extra for us since we had already paid and we were ignored. The cake tasted great but I dont believe for a second that this is the first time this has happened.
 
Kassi
Wedding:
10/25/2009
5 Reviews
4.3
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
The cake tasted great. I could not get anything done through email, there was never any responses. The flowers of my wedding were changed months before the wedding and she said it was no problem and that the change was noted, however the flowers on my cake were not the new flowers when the cake arrived. The cake is a major part of the reception and it was a big let down to have a beautiful cake that tasted great with the wrong flowers on it.
 
Gina
Wedding:
10/17/2009
5 Reviews
3.6
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Wedding Cake
 
We went to Hollin Hall and tasted cakes with my parents, my sister my MOH, and my now husband. After trying the cakes, we asked if there was any way they could make cannoli because I really don't like cake. The baker went in the back and whipped up the most amazing cannoli filling. We were totally in love. We decided on a 50 person cake to cut and the rest cannoli. My mom called the week before the wedding to change the cannoli count and to firm up the details and they told her they didn't have our order. That they would call us back. My mom had to hound them over the next few days to get a response. Finally they told us that they had filed the form incorrectly. Needless to say, the cake showed up and was wrong. My main color of the wedding was purple, and the ribbon on the cake was blue. When we asked them, they said, well we thought it looked blue when we got it and then when we put it on the cake we realized it wasn't. They knew it was wrong and did nothing to fix it. Granted, the cake tasted great but it was wrong and didn't match anything.

In addition, when the cannoli arrived they were wrong as well. They were supposed to be 2 small cannoli on each plate. Instead they made huge cannoli that barely fit on a dessert plate.

If you know exactly what you want, I wouldn't go here because they will more than likely get it wrong.
 
Corines99 and Jamie
Wedding:
10/07/2009
9 Reviews
3.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:2.5 out of 5.0(2.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Wedding Cake
 
The wedding was wonderful. It tasted great (white chocolate buttercream) and looked just as good. The cake was included in our catering package so I don't know about the value for cost. Do not email, I got zero response. Just call if you need something.
 
Becky
Wedding:
09/27/2009
5 Reviews
3.2
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
I have mixed feelings on this Pastry Shop. Yes, the cake taste amazing. So use them but provide them with exactly what you want. As in bring a picture and spell it out. Our wedding started at 6pm and they showed up with the cake at 6:15pm. Our venue was only 2 miles away from the pastry shop so it's not like they were stuck in traffic. My wedding planner called the shop over and over again and could get no answer. The main wedding cake was what we were looking for. 3 layers all white with our monogram at the top. Luckily, I had called two weeks before our wedding to pay for the cake and review the order. They had listed that we wanted icing hydrangea's instead of real ones. I wanted real ones. That problem was avoided. All was well until I see our Grooms cake at the wedding. We are from Texas where the groom's cake is almost as important as the main cake. We asked for a Dallas Cowboys themed cake. Whether or not you are a fan of the Cowboys I think everyone will agree that their colors are navy blue, silver and white. When I walked over to our cake it had an off slighly off center light blue star on the cake. No one would ever know that it was a Cowboys cake. It looked more like a cake at a baby shower for a boy.

 
bluweimie
Wedding:
2+ years ago
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Hands down the BEST tasting cake we've ever had. Not the typical wedding cake - this one is amazing. We even had complements on the fondant - and people usually hate fondant. Set up a meeting with Dolores. She is super sweet! I brought in two cake designs that I liked and they combined them perfectly. The colors were right on and the cake was stunning. We loved it so much that we ate our top layer in the days after the wedding and plan to go back at our 1 year and get a fresh cake instead.
 
tawdancer
Wedding:
09/05/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
My fiance and I went to a lot of cake tastings before we decided which pastry shop to go with. I was impressed with Hollin Hall because not only were were able to taste numerous single slices of cake but we could take the leftover cakes home with us.
The next day I brought the leftover cakes to my work and enjoyed them with the staff. I knew we had made a great choice by choosing Hollin Hall for our wedding cake.
 
cjolly
Wedding:
08/15/2009
5 Reviews
4.7
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Hollin Hall Pastry is great a value for your wedding cake. The carrot cake was a little dry but overall folks loved it. The white chocolate with the raspberry glace was great for the wedding cake. Mostly impressed with their prices and their ability to replicate the photo of the cake I brought in as a sample.
 
Katie McLeod and Monroe
Wedding:
07/25/2009
5 Reviews
2.8
out of 5.0
Quality of Service:2.5 out of 5.0(2.5/5.0)
Responsiveness:2.5 out of 5.0(2.5/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Wedding Cake
 
i had my bridesmaid luncheon cake done here. When we went to pick it up the morning of, it was totally different than what we had paid for. It was one layer when it was supposed to be two layers. The chefs comment was "well I figured it couldn't be 2 layers with what you paid". So obviously the sales person gave us the wrong price and the chef didn't want to give us what we ordered. Other than that, the cake was pretty and very good!! Would recommend the bakery for everyday items but would be nervous to do a wedding cake or some big event cake.
 
703-768-9643
Please let this vendor know
you found them on WeddingWire
4.3 out of 5.0
4.3
out of 5.0