Rebecca came highly recommended by one of our other vendors so although the cakes were rather bland and the fillings were really heavy (we thought wedding cakes were supposed to be tasteless), we decided to sign the contract on the spot and pay the $100 deposit. (PLEASE NOTE: THE DEPOSIT DOESN'T HAVE TO BE PAID UNTIL ONE WEEK AFTER SIGNING THE CONTRACT.)
In addition to the tasteless cake samples, we found the appointment to be very impersonal. I originally thought the gal helping us was Rebecca, but it turned out that she wasn't. She kept getting up to ask Rebecca questions like we weren't even there. Rebecca never spoke directly to us. In fact, I said good-bye to her as we left and got no response. For the price of $850, I think she should at least be able to acknowledge us.
The next morning, approximately 14 hours after signing the contract AND SIX MONTHS BEFORE OUR WEDDING DATE, I left a message cancelling the order and requesting a refund of the deposit. They (Hector Salinas) refuse to issue a refund, stating that it's non-refundable according to the contract (although technically it's not even due yet), and "wishes us the best." I would recommend WAITING ONE WEEK AFTER SIGNING THEIR CONTRACT TO PAY THE DEPOSIT or it will not be refunded to you if you change your mind.