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Men's Wearhouse
5461 Urbana Pike
Frederick, MD 21704
 
 
  Reviews (13)    
4.4 out of 5.0
4.4
out of 5.0
Quality of Service:
 (4.6/5.0)
Responsiveness:
 (4.4/5.0)
Professionalism:
 (4.6/5.0)
Value:
 (4.3/5.0)
Flexibility:
 (4.3/5.0)
 
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Dana
Wedding:
10/29/2011
3 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I ordered the Tuxedoes for the Groom and groomsmen in my wedding. They were very helpful in slecting the tuxedo and accessories that went with my colors and theme. They arrived 3 days before our October 29, 2011 wedding which was sooner than we expected. Only 2 out of 7 needed slight alterations, and this is probably due to the fact that during the fitting, some on the men were not measured or asked to try on samples of everything.

The rentals were reasonably priced and the guys looked stunning. I definiely recommend getting the extra shirts and the lightweight tuxes even in cold, snowy weather. The guys said they were comfortable too. I am not a fan of the shiney patent leather shoes they had to rent. They should have a matte option as well.
 
kforr74
Wedding:
09/18/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Men's Wearhouse in Frederick, MD was wonderful. They made the whole process of picking our wedding formal wear so easy. And because they are located everywhere, it was nice to be able to drop off all the tuxes at one location after the wedding, considering my groomsman came from all over the map. Thanks again!
 
sheffield28
Wedding:
05/08/2010
6 Reviews
4.4
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
They were very flexible when it came to our groomsmen living everywhere! However, they assured us the ring bearer would fit in his tux and it wasn't even close. The vest was too big and the tie was way too long. The groom's tux was very baggy on him. A size down would not fit...all they do is tux's and they couldn't find a better fit for him?
 
luckyyou and AleX
Wedding:
03/20/2010
6 Reviews
4.2
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
A little chaotic the first time we went in to set up our group, but very helpful after that. Very responsive on the phone when we had questions and everyone got a perfect tux! We had a few last minute adjustments with shirts and they took care of it no problem.
 
Jason
Wedding:
07/25/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I've been in the TUX shop (owned by Men's Wearhouse) a couple of times when I was in my friends' weddings. There is usually one person working in there and they never seem that knowledgeable or helpful, they never seem to know how to operate the computer, and my tux never fits quite right.

This time I though I would go over to the Men's Wearhouse location on 355, and I was MUCH happier. Everyone in there seemed to know their stuff. They went out of their way to make sure I picked out the right tux, everything fit perfect and that I got my tux several days in advance.

I would definitely rent from them again.
 
Ryanne
Wedding:
05/24/2009
5 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
After searching all around Montgomery & Frederick County, Maryland and Northern Virginia for tuxedo rental locations, we quickly discovered that Men's Wearhouse is a monopoly on tuxedo rental services. It appears that all of the competitors have either been acquired by Men's Wearhouse or has been blown out of the water by them. While there are definitely some MW locations that are better than others, we learned that in the end, we ended up getting what we ordered and the company is pretty flexible. We do wish that they had more design and color options for the vests and ties, but we were able to find something that worked well and we were geniunely happy with the tuxes for the groom and groomsmen.
 
cahern
Wedding:
05/23/2009
5 Reviews
4.2
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
My fiancee got his suit at the Men's Wearhouse. They had time to immediately tailor and press it for him, and he looked terrific on our wedding day. Can't get any better than that!
 
Laura
Wedding:
10/17/2008
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
We got the tuxes here. The price was right and the guys looked nice.
 
shelberry
Wedding:
10/11/2008
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
we got the tuxedos through Men's Warehouse, Reston VA. We had not problems at all and the tuxedos looked great
 
FireFly
Wedding:
09/27/2008
6 Reviews
3.4
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
We used the Men's Warehouse and the initial visit to choose tux etc went well. The other members of the party (some were out of town) had no problems ordering and picking theirs up either. The only problem we had was the day of pick up (wedding day) we had a smaller jacket for our wedding party given to another wedding party. They did, however, go to the other wedding which was 45 minutes away and pick up our suit and bring it to the venue.

The only compliant is that on pick up day it should be more organized and have more people available especially if there is more than one event for that day picking up.
 
corie7
Wedding:
09/20/2008
5 Reviews
4.3
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Dress & Attire
 
They were extremely helpful, organized and knowledgeable. I would definitely recommend them for any other event.
 
Ashley
Wedding:
10/13/2007
5 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire, Unique Services (Other)
 
We actually used the Harrisburg location, but have had nothing but great service whenever we have used them (in ours as well as other weddings). We actually were told about the bridal show deal in store and asked if we wanted to wait until we could go to one and get the coupon. Measurements were taken professionally and accurately and the consultant sat with us for nearly 45 minutes as my husband deliberated over colors. My only complaint is that the tuxes come in very close to the wedding date, leaving very little time to tailor it as needed. Otherwise, I highly recommend them.
 
Susan
Wedding:
07/21/2007
7 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
My groomsmen looked so nice on our wedding day thanks to the Men's Wearhouse. We even had the *gasp* most horrible of horrible things happen.... the Groom's tux came in the wrong size!! But it was fixed in 12 hours (plenty of time before the wedding) and he looked amazing. The promised tux was exacty what the catalog offered.
 
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