My experience here was absolutely fantastic. I sent an email on a whim and was able to get a same day appointment. I am so glad I did! My mother and I were greeted with champagne and Amy sat down to talk to us about what we were looking for. Zoya's is carrying the Sottero & Midgley line now in addition to their two British designers, and had just gotten it in the night before! Dresses range from $1000-$10,000. Amy was fantastic at pulling dresses for me, and encouraged me to try on as many as I liked, even if they were outside of my budget. After I put each on, Zoya pinned and tucked and Amy added veils and jewelry until I barely recognized myself in the mirror. Every single dress in there looked great, and as I'm not a sample size, I went in there nervous I wouldn't like anything. I found a dress I absolutely loved, but wasn't ready to make a decision since it was my first appointment ever. Amy and Zoya never pushed or pressured us in any way. They were both very honest with their opinions and I felt like they genuinely cared about my experience, not just the sale.
I left and went on to visit 3 other very popular shops in the Nova area. I did not receive even close to the level of care and service I did at Zoya's. Many shops in this area are dated or feel like a factory with no personal attention. I told myself if I ended up finding "the one" somewhere else, I'd still bring it to Zoya for alterations because of the way she made me feel, both in a dress and just as a customer in general! Luckily, it wasn't just Zoya and Amy I couldn't stop comparing everything to, it was also the dress. I emailed Amy and told her I couldn't get it out of my mind. Amy was so accommodating about scheduling me a 2nd appointment (on a Saturday no less!) so I could bring my future SIL in for a second try on.
I called around to get an average price for my dress and after calling 12 shops, Zoya's price was right on track with everyone else! Im so relaxed knowing I'm in such good hands!
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Adriana,
Ashley,
Heather,
