OTERIS ITALIAN BAKERY Reviews

26 | Philadelphia, PA
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26 Reviews for OTERIS ITALIAN BAKERY

Recommended by 91% of couples

4.6 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.7
  • Flexibility 4.5
  • Value 4.6
  • Average response time 4.4

Awards

26

4 User photos

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  • R

    Racquel · Married on 08/31/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Delicious and Beautiful cake!

    Sent on 09/07/2018
  • J

    Jaclyn · Married on 02/25/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Ordered my wedding cake from Oteri's- it turned out EXACTLY how I wanted it to look, and it was delicious on top of that! They also provided 2 smaller cakes for me and my husband. Still getting compliments about it!

    Sent on 03/21/2017
  • User6265543 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We worked with the Fairdale location as it was part of our venue contract. Our wedding cake was beautiful and so so delicious. Kelly is very creative and was able to design a cake based on a images we found online. She was also great with follow up phone calls and confirmation. I can't wait to have more of my cake out of the freezer next year!

    Sent on 01/25/2016
  • G

    Gladine · Married on 05/31/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My cake was exceptional. I knew that it would be. I buy from them for every occasion.

    Sent on 08/12/2015
  • S

    Saheem · Married on 08/30/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My wedding cake was gorgeous and me and my wife loved it

    Sent on 09/06/2014
  • Linda

    Linda · Married on 11/09/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our wedding cake was provided for our wedding through Oteri's bakery and I was not disappointed. We did have to pay additional for the décor of the cake and I am glad I did so. After weeks of searching for my dream cake I discovered a picture of what I wanted. I provided the bakery with the picture and the details of the cake. It came out amazing! The detailed sugar flowers with jewels in the middle were breath taking! The also provided other desserts at our wedding and everything is delicious! You will not be disappointed!

    Sent on 11/12/2013
  • A

    Annette · Married on 11/01/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had oteris make our wedding cake and it was so YUMMY! Everyone loved the cake. I was able to choose 3 different kinds of cake too. We picked chocolate chip, marble and vanilla layer. Each was so good. I also was nervous how the cake would look. I provided the company my ideas and the cake came out perfect. Looked even better than the picture I provided. I coudln't have planned it any better. I am so glad I used oteri's bakery for our wedding. All of their other deserts are great too.

    Sent on 12/01/2013
  • User3550895 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our wedding cake was beautiful but I though it should have been higher from the picture I seen. The pound cake was really good and icing. We had overall good experience with bakery for our wedding and the prices are very reasonable.

    Sent on 09/22/2013
  • J

    Jessica · Married on 03/03/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    BEAUTIFUL everyone said how good it was and it was beautiful

    Sent on 03/15/2012
  • Lauren

    Lauren · Married on 10/07/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The cake was beautiful!!! I was so pleased, and all the guests at my wedding raved about how good it was... I highly recommend them, my cake look just like the picture i showed them. Irene was very nice and although the bakery itself was very crowded with customers, the service was fast. We are planning to renew our vows in 10 years, and I will definitely be getting my cake from Oteri's again!

    Sent on 10/25/2011
  • Melitta

    Melitta · Married on 08/08/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My cake was EXTREMLY beautiful and tasted fantastic!! I HIGHLY recommend this company to every bride that wants their cake to be the talk of their fabulous wedding! If you would like to see pictures of my beautiful cake you can contact me at melittadogan@yahoo.com. Good Luck future brides!

    Sent on 09/24/2010
  • S

    Shanta · Married on 07/03/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The cake was great... It was delivered on time.

    Irene was great with the order, they called to confirm things.

    The guest said it tasted fabulous!

    Sent on 07/07/2010
  • S

    Sara · Married on 04/28/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely love my cake. Beautiful design and presentation. I can even get my daughter's birthday cake from here. Last minute is not a problem. Love their Service.

    Sent on 05/12/2009
  • L

    LA CHAUN · Married on 11/15/2008

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The cake was great and the service was excellent!!!!!!!!!!!!

    Sent on 12/19/2008
  • A

    Amanda · Married on 10/09/2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They're service is great. It was a pleasure working with them. Especially Liz who took the time out to explain everything to us and let us taste test.

    Sent on 11/19/2015
  • S

    Stacey · Married on 07/05/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Spectacular desserts! Your cannolis, cupcakes and cookies were a great addition to our desserts table. You were highly recommended by our caterer, Christina's Catering.
    Thanks

    Sent on 11/06/2014
  • User2590877 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The cake was moist, yummy, and so very pretty

    Sent on 05/12/2014
  • Sherri

    Sherri · Married on 05/19/2013

    4.8
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The cake was a three layer with bottom layer pound cake, middle layer chocolate and the top red velvet! The cake was beautiful, tasted WONDERFUL and did not last the whole evening!

    Sent on 06/05/2013
  • L

    nakeisha · Married on 05/19/2012

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I loved my wedding cake,my guest also did. The look was wonderful, and the taste was great. Can't wait until my 1year anniversary for my froozen treat!!

    Sent on 06/18/2012
  • Danielle's finally walking down the aisle

    Danielle · Married on 05/11/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Yummy Cake

    Our venue included the cake and cakes for our parents as part of the package. Oteri’s has been around for a long time and we knew how good the cake would be from past purchases. Super easy to deal with. Sampled many flavors that I didn’t know were offered.Showed them a picture of what I wanted and it was delivered, Delicious and beautiful!

    Sent on 05/13/2019
  • J

    Janelle · Married on 04/14/2017

    4.6
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This is now my new bakery where I get all of my cakes from for affairs and to satisfy my own sweet tooth. The cake they made for my wedding April 14 was BEAUTIFUL! The pictures are wonderful. It was also delicious! My absolute favorite cake!! I thank them for their service. I have already recommended them to others and my mom also now goes to this bakery regularly. Good job!

    Sent on 05/16/2017
  • S

    Shanae · Married on 06/23/2013

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      2.5
    • Professionalism:
      5.0

    My wedding cake was so beautiful and left all our guest raving.We are still receiving calls asking if any more cake is left!

    Sent on 07/02/2013
  • D

    diana · Married on 09/22/2012

    4.2
    • Quality of service:
      4.5
    • Responsiveness:
      3.5
    • Value:
      4.5
    • Flexibility:
      4.5
    • Professionalism:
      4.0

    although the cake wasnt exactly the way I wanted it; it was still a beautiful cake. And it tasted amazing

    Sent on 01/14/2014
  • Hattie

    Hattie · Married on 03/09/2012

    3.4
    • Quality of service:
      3.0
    • Responsiveness:
      2.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      3.0

    We were contracted to this bakery by our reception site so we had few options.The area the bakery is located was not appealing. We were in the bakery for a while before we were even acknowledged, but when they did get to us they were very friendly. In the end our cake turned out gorgeous.

    Sent on 08/08/2012
  • User3979463 · 2+ years ago

    2.4
    • Quality of service:
      2.0
    • Responsiveness:
      2.0
    • Value:
      1.5
    • Flexibility:
      2.0
    • Professionalism:
      5.0

    I ordered my wedding cake through Oteris. The day of the wedding, the cake was definitely not what I expected. I will say the cake was delicious, but it looked terrible. The piping and decorations were not what I expected nor what I paid for. I will say that when I went to the location on Fairdale road to let the manager know, she was amazing!!!! Kellie took a bad situation and made it better. She was quick to try to remedy the situation and made amends for something that was not her fault. I would definitely use Oteris again, but only the fairdale location.

    Sent on 03/19/2014