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  Reviews (77)    
3.9 out of 5.0
3.9
out of 5.0
Quality of Service:
 (3.8/5.0)
Responsiveness:
 (3.8/5.0)
Professionalism:
 (3.7/5.0)
Value:
 (4.2/5.0)
Flexibility:
 (3.8/5.0)
 
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Brooke
Wedding:
06/23/2013
1 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I got both my wedding dress and bridesmaids dresses from Davids Bridal. Their prices are reasonable! My Bridal attendent was Hannah and I absoultely loved her! She made me feel as if I was important and was very personal with me. I recommended if you are trying on wedding dresses to request her! You will not regret it! I ordered my dress at the end of September and was dress was available for pick up a month later. I will have to say I never got a call about my dress but did receive a call about my vail. My vail came in 2 weeks before my dress did but I live in Frederick and was not going to drive 45 minutes to pick up my vail only. I did receive an email about my dress being available but do think I deserved a call- what if I dont check my email everyday?
 
Susan
Wedding:
10/20/2012
8 Reviews
4.5
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
I worked with Liz at Davids Bridal in Hagerstown, MD. She was awesome! She helped me with everything I needed. She called me every couple of weeks to make sure I was on track and to see if I needed anything else. They made it very easy for my bridesmaids to order their dresses at other locations. I could not have asked for more!!

My only complaint is the price of alterations. I didn't trust an outside seamstress to alter my Oleg Cassini wedding gown, so I stuck with David's Bridal alterations. They did a wonderful job - no complaint there - but I paid almost as much for alterations as I did for my dress!! The alterations charges were way too much!
 
Anonymous
Wedding:
10/13/2012
5 Reviews
3.7
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
My gown was absolutely gorgeous, though the visit to their actual store was not so great. I had actually made an appointment bringing my sister and my best friend. I'm very thankful they were with me, because they ended up helping in and out of different dresses, other times I was left standing in the dressing room just waiting. I wasn't given a place in front of the big mirrors on the platform, which wasn't a big deal to me, but was to my my sister and best friend, as they both had shopped here for their weddings as well.
 
Rebecca
Wedding:
10/13/2012
5 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Loved my dress from David's Bridal! It fit great and they were very helpful when steaming it and fitting it.
 
Kristen
Wedding:
10/06/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
David's Bridal in Hagerstown is the BEST David's Bridal in the Pennsylvania Maryland area. Amazing people, nice and ready to help with anything
 
Chelsey
Wedding:
10/05/2012
5 Reviews
3.9
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Dress & Attire
 
This place was a very nice place to get the dress of my dreams and the dresses for my bridesmaid. The only bad experience that I had was when I was getting fitted and the lady in the back doing alterations was very rude and rushed me through it. The other services I got I was very pleased with and they ladies out on the floors were very helpful.
 
Anonymous
Wedding:
Recently Married
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I was shopping on a tight budget. The first consultant I spoke with seemed as though she did not want to waste her time working with someone who is not going to be buying an expensive dress. I told her my budget and she brought out 2 dresses (this was during the $99 sale when I'm certain there were plenty of dresses in my price range). I went back about a week later and decided to look myself. I found probably a half a dozen dresses in my price range. The consultant I worked with that day was just wonderful!
 
Mary
Wedding:
09/22/2012
5 Reviews
4.5
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
Originally I really wanted to find my dress at a smaller boutique. The problem with that was that they only offered size 8-12 sample sizes to try on...when you are a size 2 that doesn't really work. DB had dresses in all sizes and actually had a better variety than most of the boutiques. I LOVED my Oleg Cassini dress and it wasn't the least bit overpriced. I was a little shocked by how much I had to pay for alterations which is usually included in higher end dresses. My dress had 3 layers of tulle that needed to be trimmed and we were being charged to hem it...when really it was just being cut off. I was also let down that we were responsible for keeping the dress safe for 6 months which was nerve wracking.
 
Katie and Nick
Wedding:
09/08/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
My dress was amazing and everyone loved it!!!!
 
Nina
Wedding:
08/24/2012
3 Reviews
0.8
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.5 out of 5.0(0.5/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Dress & Attire
 
My mother and I went to the David's Bridal in Hagerstown, MD in order to buy her dress. Since we bought the dress, it has been a nightmare to work with them.
The week of the appointment, I received multiple emails and phone calls reminding me that I had an appointment. When we went in, we were seen right away. I had some dresses that I had picked from online which the girl was very helpful in finding. Once we found the dress that was perfect for my mom, we placed the order. We were told that the dress was expected in somewhere around early May and that I would be called when it arrived. We left the store feeling great about her dress but not so great about the customer service. While the salesgirl was kind of helpful, she seemed to lacking in personality and barely cracked a smile.
May passed, and I had not heard a peep from David's Bridal. I thought maybe I misunderstood about the delivery time frame so I gave them a little longer. Finally tired of waiting, I called on June 28th. Yes my mother's dress was in. When did it come in? May 14th. Yes, it sat there for over month. When I asked why I had not received a phone call, the girl said that I was called but that they had the wrong number. Funny how they had no problem calling me for the appointment.
So we picked up the dress. A few weeks later, I asked my mom to try on the dress to see if we needed to get it hemmed. Guess what? It was the wrong size! I called the next day, August 7th, to see what could be done. The manager said that they could go ahead and order the correct size and that it would be in on the 17th. I also made sure that phone number was correct. So I called on the 17th to make sure the dress was in. It had come in on the 10th. Yet once again, I did not receive a phone call or email. Oh and we live an hour away. I just love wasting all that gas. The prices may be decent but it's not worth the headache dealing with them. There's more but I've reached the character limit.
 
ashbby1135
Wedding:
07/12/2012
1 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Dress & Attire
 
this place was horrible. poor selection, poor service, ended up cutting appointment short and leaving. The consultant had no idea as to what she was doing, it was impossible to even tell what the dresses looked like as they were so big and they didn't even have the correct clamps to help down size the dresses. Dresses were of poor quality and consultant had zero personality or knowledge of dresses.
 
PM Ruel
Wedding:
04/21/2012
5 Reviews
2.8
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
We ordered our bridesmaid dresses from David's Bridal in Hagerstown. Since this was our family's first wedding we decided to go there since they deal with weddings all the time. The bridesmaid dresses arrived and we were so disappointed in the quality and fit. They wrinkled just trying them on and the fit was horrible on every bridesmaid. We had two size 6 and two size 10... We ended up ordering dresses somewhere else we were so disappointed. In the end our bridesmaids looked beautiful
 
Christine B
Wedding:
03/24/2012
5 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Everyone at Davids Bridal was so helpful when I went to pick out my wedding dress...the only complaint I would have is that the alterations are somewhat expensive. I felt like the dress was very reasonable, and they have dresses in every price range, which is great. I loved my dress, and the attention is awesome.
 
pedsnp41
Wedding:
02/21/2012
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Excellent service, very personal 1:1, and the tailor/seamstress was awesome!
 
Beth
Wedding:
02/18/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The David's Bridal in Hagerstown is AWESOME. The seamstress is A+ quality. Would highly recommend.
 
Krista
Wedding:
02/11/2012
8 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Liz....that is the only word I can say and she did an AMAZING job with helping to pick my wedding dress!
 
3.9 out of 5.0
3.9
out of 5.0