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Davids Bridal
9607 Research Blvd
Gateway Market S/C
Austin, TX 78759
 
 
  Reviews (64)    
4.0 out of 5.0
4.0
out of 5.0
Quality of Service:
 (4.0/5.0)
Responsiveness:
 (3.9/5.0)
Professionalism:
 (4.0/5.0)
Value:
 (4.0/5.0)
Flexibility:
 (3.9/5.0)
 
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Cara
Wedding:
01/21/2012
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Awesome store. Good prices. Tried on four gowns and choose the second one. Very happy with it
 
LeeAnn
Wedding:
12/17/2011
6 Reviews
4.4
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I went to the David's Bridal in Sunset Valley on a Saturday without an appointment, and I was very happy with how I was treated. The sales staff was attentive and helpful, without being pushy. I went to the David's Bridal up North, because they have the Vera Wang collection, and I was disappointed. I did have an appointment, but my sales associate was double booked and didn't spend much time with me. I went back to the Sunset Valley store with my family to purchase my dress. The rating I've given is just for the Sunset Valley store.

I also had alterations done at the Sunset Valley store, and my experience was great. I had my dress hemmed and a bustle put in, and then I also had a it taken in two weeks before the wedding. The alterations were very fast and the dress looked beautiful. Great place to go for brides on a budget.
 
Ashley
Wedding:
12/03/2011
5 Reviews
4.3
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Our consultant at David's Bridal was great! She was busy with 2 of us brides the day I tried on dresses, but she never made me feel like a burden or feel like she was ignoring me.

I scheduled my appointment ahead of time, and inquired about the number of plus-size dresses available to try on. I was not disappointed! I took my printed list of "My Favorites" from the website, circled my favorite of the favorites, and our consultant was able to find the dresses I absolutely wanted to try on. I had more than enough to try on, and *the* dress turned out to be the first one I tried on!

My dress was simple, classic, and fit my body wonderfully. The alterations ladies were also very helpful, and for a chain store, I was very pleased with their quality of work.
 
Lauren
Wedding:
11/19/2011
5 Reviews
4.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I fell in love with my dress the second I tried it on and had no problems with the staff! I was however disappointed when I picked out my bridesmaids dresses to find out a week later that they were being discontinued!
 
April
Wedding:
10/22/2011
5 Reviews
3.6
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I purchased my wedding gown and all my bridesmaids got their dresses from David's Bridal. I shopped at a few places for wedding gowns and found a simple dress that looked great for a bargain at David's Bridal. Alterations ended up costing more than the dress, so in hindsight I would consider altering elsewhere. The bridesmaids dresses were a bit pricey but didn't need alterations. They dresses were all different but looked good together.
 
hc1044
Wedding:
06/04/2011
10 Reviews
2.4
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I really loved my dress and it happened to be on clearance for $300 and it was perfect. It was tough to work with the alteration staff they wanted to cut buttons off my dress at first then another alteration staff came and said they didnt need to cut the buttons off. I didn't like the fact that they called the bride everytime someone stuff was in and the bridesmaids. One of bridesmaids shoes sat in the store for a month and they never dyed them like they were supposed to. Some of my bridesmaids had trouble with alterations as well.
 
Chris & Julianna
Wedding:
05/21/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I found the perfect wedding dress at David's Bridal and for a great price too! They had the dress ready in more than enough time for my wedding. They also took care of helping me find the perfect bridal party attire and colors.
 
natalie
Wedding:
12/18/2010
5 Reviews
4.2
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I love my bridesmaid dresses that I got here - they were great quality for what they paid. The ladies were a little pushy about me getting shoes and my dress but other than than - it was a great experience
 
Melissa
Wedding:
10/16/2010
5 Reviews
4.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I LOVED my dress but was not pleased w/ the hidden alterations charge and their service. They tried to convince me to take the dress off the rack- instead of ordering a new one. A common practice for them; they even wanted me to purchase the long line bra I tried on. The price of the actual dress was reasonable and I felt like a princess in it. Alterations were done well but beware- English is a 2nd language for the seamstresses. I also was a bit disappointed when my order arrived since they forgot about the veil. Well, there mistake was a blessing in the end.
 
Carolyn
Wedding:
05/15/2010
5 Reviews
3.2
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
My experience with David's Bridal was very mixed. It seems to be their policy to treat the bride really well and then treat the bridesmaids like crap. Stephanie was very helpful and attentive when I was looking for my wedding dress. And her recommendation ended up being the dress that I chose. I received many compliments at my wedding on my gorgeous dress and people were very surprised that it was from DB and not custom made. However, when my bridesmaids later went to try on dresses, the staff was rude and very unhelpful (which was also my experience and couple of years ago when I was a bridesmaid). Also, keep in mind that alterations at DB are usually very overpriced.
 
gfgirlaustin
Wedding:
04/24/2010
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Many people complain about David's Bridal, but I had a great experience! I went to the one at 360 and 183, and my consultant was friendly, helpful, and professional. I found the perfect dress on my first visit, and it was one the consultant picked out for me based on the others I had been asking for. Her pick was so much more perfect than any of my own, and it was cheap besides! The alterations department also did a great job with hemming my dress (it fit perfectly aside from being too long) and making it wrinkle free before my big day. I would definitely recommend David's Bridal!
 
Suelai1971
Wedding:
03/13/2010
4 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I LOVED THE SERVICE... Michael is great , Mellia Is Wondereful and So Helpful Every Visit, Suzy Is Sweet, And everybody there was just so wonderful
i was in a cast and they Went out of there way Every visit to Help
Aslo when they did alterations They were so Helpful. Consideing i Had a cast on and could not bare any weight on my foot or leg. but It turned out beautifully .
with all the help i recieved.
but yes the dresses are expensive but worth it.
 
jennifer.howard
Wedding:
01/16/2010
3 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I was very pleased with the time that it took to get my dress and my bridesmaids dresses in. The alterations department was also very quick and precise in the alterations of my dress. I ordered all my stuff and my girls stuff from davids bridal.
 
cutetigerlily
Wedding:
10/31/2009
3 Reviews
3.3
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
i had an ok experience...they just seem disorganized..
 
Maria Ochoa
Wedding:
10/17/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I wasnt all about the dress, but when I found the one... I knew. I was a last minute dress shopper. The staff at David's made sure my dress was ready...even on short notice! The seemstress made my dress fit like it was made just for me.
 
bflow11
Wedding:
10/10/2009
6 Reviews
2.5
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Dress & Attire
 
I found David's Bridal to be pretty pricey, but they have some lovely gowns. The one thing I would say negative is that you DO NOT want to get your alterations here. My alterations cost more than my dress, and they did not follow the instructions the seamstress included with the alterations. I was very disappointed in their service in the alterations department. The floor attendants were very helpful and knew exactly what style I was looking for after asking me a few questions.
 
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