Reem Acra Inc Reviews
Reviews
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4.5 out of 5 rating
4.5 out of 5 rating
14 Reviews
89% recommend it
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![Melanie]()
Melanie Sent on 03/29/2018From start to finish, I had a great experience with Reem Acra. My first appointment was with Gabrielle, who did a fantastic job pulling dresses and quickly identifying my preferences and what would look good on my body type. The boutique is very small, so they can only have 1 appointment at a time so you get personalized attention but the space is small and there is no access to natural light (so you only see your dress in the bright pretty lights).
The hardest part is the loooong wait until your first fitting. I arrived at my first fitting and the dress fit perfectly! We spent this fitting and the next two tinkering with various aspects of the dress to make sure it was comfortable, the correct length, and that everything was laying perfectly. Alzira was the seamstress who fit my dress and she did an amazing job. She is very talented. I had three dresses between my wedding dress, reception dress, and a dress for my rehearsal dinner- Reem Acra was by far the most flexible with scheduling fittings of the three different bridal salons I was dealing with. I also purchased an accessory at Kleinfeld's that made me so glad that I made my dress purchase directly from the designers boutique... that place was a mess (both the shopping experience and then ordering experience).
They also did a great job steaming my dress and then shipping it to Florida for transport to New Orleans for my wedding. -
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Fatima F. Sent on 02/18/2020
Ruined my wedding dress experience.
The worst service I ever dealt with. I am a size 0 and I went to their atelier to get my wedding and engagement gown custom made. My engagement dress arrived first and it was falling off of me even though the size 0 I tried at the atelier was perfect. Not only did I gain around 8 pounds since the fitting, but the dress was PERFECT when I tried it on! They could have just remade the same sizing. When I took off the dress I saw that it was a straight up size 4!! How is it custom made to fit MY body if it has a size on it? They had to remove 1 and a half inches from the bust and THREE from my waist (after it being custom made to fit my body and me gaining weight). My tailors were professional so they were able to fix it but it was nothing like how I tried it at the store. I emailed them back and forth and I had my measurements taken again and I even told them my size is a full on size 0 so that they do not mess up. A few weeks ago, my wedding dress arrived and I wanted to cry. The nude fabric they put under the beading to subtly cover my dress was popping out, the tailoring was atrocious, the distance from my shoulder to my breasts was awkwardly long, it did not fit around my waist whatsoever, and I paid $200 for “boning” (they put structureless material and called it boning). I don’t underatand how she’s a high end designer! Everytime I contacted Reem Acra, the people who worked for her tried to tell me that it was “custom made to my size” and it definitely was not. Last week, I found a ready made Reem Acra dress that I liked and I decided to take the risk one more time and order it for my next event. It arrived as the size I ordered (0) and fit perfectly fine and hugged my body, I was so shocked. How can a ready made, off the rack gown fit so seamlessly, when they could not get that done for my own custom made dress? They take no responsibility for ruining some women’s most important days and I absolutely do not recommend them whatsoever. I went from being in love at the atelier to completely disappointed with the outcome. Whatever you do, do not get a Reem Acra custom made dress. -
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