Skip to main content
Weddings

About this vendor

Kenneth Kinzer
Kenneth Kinzer
Owner

Woman-owned

No team details yet

Bridgestone Cleaners is Brooklyn's only Association of Wedding Gown Specialists Member and now also serving all of Manhattan. Cleaner to the stars Bridgestone has restored the finest of gaments since 1983, not to mention all type of couture wedding gowns. Offering both pre and post gown cleaning, preservation and alterations Bridgestone is here to make sure you and your gown are taken care of. The restoration and proper preservation of your wedding gown investment is of paramount importance. Whether you are aiming to resell your prized gown or keep it for the next generation Bridgestone's gown preservation ensures your investment is protected. Allow Bridgestone the oppotunity to share their years of experience with you.

Only a MuseumCare™ wedding gown preservation is true protection for your wedding or family gown and for you. Look for the Association of Wedding Gown Specialists name, and look for their logo!

Their written international preservation guarantee is backed by their Certified Wedding Gown Specialists™ of the Association of Wedding Gown Specialists, who are represented in more than 500 cities around the world.

Return your wedding or family gown to any participating Certified Wedding Gown Specialist™ who will inspect and press your gown at no charge. Improper handling of the wedding or family gown without the supervision of a Certified Wedding Gown Specialist™ may cause damage and compromise the true preservation of your wedding gown.

Association of Wedding Gown Specialists established a ReforestationFund™ and will help provide support to the Arbor Day Foundation, the perfect partner to help make a positive impact in nature and celebrate your wedding gown preservation, to plant a tree for every wedding gown our members preserve. Founded in 1972, the Arbor Day Foundation is the world’s largest member nonprofit dedicated to planting trees. Together with their members, partners, and programs, they have helped plant more than 500 million trees in neighborhoods, communities, cities, and forests throughout the world.

Only a MuseumCare™ wedding gown preservation is true protection for your wedding or family gown and for you. Look for the Association of Wedding Gown Specialists name, and look for their logo!

Their written international preservation guarantee is backed by their Certified Wedding Gown Specialists™ of the Association of Wedding Gown Specialists, who are represented in more than 500 cities around the world.

Return your wedding or family gown to any participating Certified Wedding Gown Specialist™ who will inspect and press your gown at no charge. Improper handling of the wedding or family gown without the supervision of a Certified Wedding Gown Specialist™ may cause damage and compromise the true preservation of your wedding gown.

Association of Wedding Gown Specialists established a ReforestationFund™ and will help provide support to the Arbor Day Foundation, the perfect partner to help make a positive impact in nature and celebrate your wedding gown preservation, to plant a tree for every wedding gown our members preserve. Founded in 1972, the Arbor Day Foundation is the world’s largest member nonprofit dedicated to planting trees. Together with their members, partners, and programs, they have helped plant more than 500 million trees in neighborhoods, communities, cities, and forests throughout the world.



FAQ

How do you price dress alterations?

By Piece

Who do you provide services for?

Bride
Bridesmaids
Father of the Bride
Father of the Groom
Flower Girls
Groom
Groomsmen
Mother of the Bride
Mother of the Groom
Ring Bearers

Which of the following services do you provide?

Alterations
Cleaning
Preservation

Which of the following items do you offer?

Plus Size Gowns
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Weekly

What is your return policy?

Full Refund

Still have questions?

Reach out about anything you didn't see answered here—no question is too small!

Wedding couple

Reviews of Bridgestone Cleaners

A
Anna Sent on 01/06/2023
5 out of 5 rating

Pablo is an extremely talented tailor!

Pablo is an extremely talented tailor, and is generally lovely to deal with. I had a very complex job for him, a floor length sleeved sequin dress that had to be tailored by hand and he did an absolutely beautiful job. He also squeezed me in for a last minute hem to another dress that I need in a few days time. Truly would recommend him to anyone I know. He has raw talent, an amazing eye and I feel very lucky to have found him! Will recommend to all my friends.
S
Shara Sent on 08/16/2022
5 out of 5 rating

If you’re looking for a sign to work with Bridgestone Cleaners, this is it!

I can’t tell you how Ola and the team have helped decrease my wedding stress. Their professionalism, expertise, and expediency are just top-notch – there’s a reason why they are the best around.

I sent an inquiry on the Bridgestone Cleaners website because I had a new - but vintage - wedding dress. I asked if they could clean it and how much time it would take because I had to get it altered first. Ola CALLED me immediately and said not only could they clean the dress, they could alter it too! He was also friendly and courteous and made me feel comfortable trusting them with this very important garment. As brides know, deciding where to get your wedding dress altered can be a stressful (and expensive) decision, but I read the reviews and was impressed by all the feedback.

Finally, I got to the DUMBO location and can confirm that the reviews were accurate. The venue is clean, the staff was helpful, and Pablo, the tailor, is A MAGICIAN! Not only did he finish my dress alteration sooner than expected, but he also got it to fit me perfectly on the FIRST TRY. I thought there’d be a least two fittings. Nope, just one and done. Also, the dress was cleaned beautifully, and it looks good as new!

Another impressive thing about Bridgestone Cleaners is the communication. They regularly send you a text with the links to payment, online tracking, or overall updates. It made me feel at ease and taken care of – and isn’t that the type of support we need from vendors during wedding season? I am now waiting for my dress to be delivered to my residence (they do that too!), and I can’t wait to work with them again to preserve the dress after the wedding or to just stop by there for regular tailoring or cleaning services. Thank you, Bridgestone Team!
T
Taylor Sent on 07/23/2022
5 out of 5 rating

Ola at Bridgestone Cleaners SAVED my wedding dress!

After a fantastic wedding day, I was looking for a reputable business to clean my Monique L'huillier designer wedding gown. I was nervous about the state of the dress due to the rain on the day and the stains I had acquired. Stains included dirt and water marks all along the bottom of the dress/train from dragging on the rainy New York streets, accidental pasta stains from dinner, what seemed to be bird stains (lol) from the steps of the NYPL, and movement in and out of vehicles.

I researched online and came across Bridgestone Cleaners, conveniently located in DUMBO, Brooklyn. I was impressed with their reviews and how high the business was ranked. I called to inquire about cleaning services and was introduced to Ola, the Gown Preservation specialist. From the minute I inquired, Ola was prompt with his responses, professional, helpful, and courteous. I knew that my dress was in great hands and decided to proceed.

Fast forward to after the cleaning and...WOW! Like a whole new dress! I couldn't believe my eyes. No dirt. No stains AT ALL. Just a pristine wedding gown!

Since I had decided to go ahead with preservation as well, I wanted to see the dress before they boxed it up. Ola took care in presenting my dress and putting my mind at ease. Let me just say, I am one HAPPY BRIDE. I truly thought I had damaged my dress forever, but rest assured with Bridgestone Cleaners' 40 years in the business, you are in wonderful hands! They will take ultra care with your precious garment.

Thank you OIa and team for your professionalism, courtesy, and A+ service. Will be recommending to all future brides.
J
Jen G. Sent on 08/15/2022
4 out of 5 rating

Easy Process - Great Results

Working with the team was efficient and easy, I received my dress back in a bit over a month and delivery was easy.
Helen
Helen Sent on 03/03/2024
1 out of 5 rating

Expensive and disappointing

I would not recommend Bridgestone. The company's lack of communication and the incomplete cleaning of my wedding gown left me disappointed.

I dropped off the gown in late 2023, and had arranged for the gown to be returned by the end of January 2024, as I was moving out of state in early Feb. The end of January came and went. When I called to check on the status of the cleaning, they didn't have an update, but assured me I would get a call and email back once their manager was back in the office. That didn't happen. I called again the day after, and was told this time that the wedding gown specialist was out of town, but that I'd get a call back on the following day once they returned. Again, no call back. I called a third time, basically pleading for some kind of information as the clock was ticking before my move — and FINALLY received a call back the day after that, confirming that the gown would be ready later that week.

Upon receiving the gown, I noticed that makeup stains remained on the bodice. So, I asked to be reimbursed because the cleaning was incomplete. They said they'd take a look at the pictures, and let me know what could be done. Three days later, they called me back, offering to take the gown back and clean up the stains. But by this point, I had already moved out of state.They refused to provide any kind of reimbursement.

Now, I am left having paid full price for a dress that is still stained. The experience was a headache from start to finish.
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

Awards

5
illustration message review

Are you interested?

Team

Kenneth Kinzer
Kenneth Kinzer
Owner

Map

Location

Why use Weddingwire to message vendors?

  • Messaging our verified vendors on WeddingWire is complimentary, safe, and secure.
  • Effortlessly manage vendor communications and planning details in one centralized location.
  • Our mobile apps ensure you can stay connected with vendors anytime, anywhere.
  • For customized pricing and package information, messaging the vendor directly is the quickest way to get the details you need.
View next Wedding Dresses

Other vendors in Greater New York City Metro for your wedding

Wedding Vendors