Moments and Milestones

Working with Heather from Moments & Milestones was wonderful! She worked with us during the peaks of the Covid-19 pandemic. A few months after my husband and I got engaged (Summer 2020), I hired her to be our wedding coordinator/planner because I knew absolutely nothing. At the time, I was very stressed out and going through mental health issues (as I'm sure a lot of us were during the first year of Covid). After we chose our catering vendor and a couple of other vendors, I realized I was still struggling with my mental health, and felt I had to put a pause on our wedding while I sorted myself and other things out. Heather was incredibly patient and essentially said "whatever you need, let me know when you're ready to pick things up again". Without question, she gave me back half of the deposit. She certainly was not obligated to do so contractually. I was so relieved. After a few months, I reached out to her and let her know we were ready. I sent her back half of the deposit, and we picked up right where we left off. For each vendor, Heather would find 2 to 3 vendor options and send me information or a website about each of them, and my husband and I would check them out and choose which one we liked the best. She would sent me reminders about when a vendor payment is due. Heather also met with me a few times for lunch and coffee to get on the same page. Heather was very fun and always came off as passionate about taking care of what I or we wanted for our wedding day. She also helped me out bigtime with our hotel, which she was not contractually obligated to do. Without her, I would have been lost my mind. Anyway, the big day came, and Heather was a badass with taking care of everything, putting our friends and family to work (suckas!), making sure I was good, and making sure my husband and I could actually eat and drink during our reception. (I've heard of many brides/grooms not feeling like they had the time to do basic needs, so I felt lucky to have her!) Granted, we were relatively laid-back; we didn't want to do bouquet or garter toss or the shoe game. I told Heather we just wanted to eat and dance and chat and have a few minutes for alone time. And we got that! Overall, if I could rate Moments & Milestones service with us on a scale of 1 to 10, 10 being the best, I would give them a 15. I would say Heather definitely went above and beyond for us. I feel very lucky to have had her for our wedding coordinator/planner.