Sales Manager Concetta helps you from start to finish with every detail for wedding. She is very responsive and be sured all my request were accommodated.

If you want your wedding or event to be the best time of your life, we could not recommend the Sheraton Suite's Chicago O'Hare enough. From the first consultation to the day of our wedding, we were confident that our big day was going to be in good hands. Concetta, Erin, and the whole hotel staff were communicative, professional, and it was evident that they genuinely cared about making our wedding a successful event. Our guests could not rave more about their experience at the hotel. The food and drinks were beyond expectation, and the event spaces had a beautiful modern finish and were accommodating to our 200 guests. One of our favorite aspects about the hotel was its convenient location and shuttle service to the airport and Rosemont entertainment district which allowed us to spend more time with our loved ones. Simply put, we are so glad to have had our wedding at the Sheraton Suite's Chicago O'Hare.

I just had my reception here at the end of July and LOVED it. The ballroom was recently renovated and looks very nice, if a little plain. However when you turn the lights down and have candles lit and all the decorations and centerpieces, it’s gorgeous, I promise! The chairs are very comfy, too, even for larger guests. We had 14 tables (8-10 people) plus a head table and the room looked comfortably full. Beka, the event coordinator, was fantastic. She responded to every email promptly, even giving suggestions for when/how to do things. We gave her all of the place cards, table runners, etc before we left for the ceremony and she set up everything for us. I can’t say enough about how helpful Beka was. During the reception she was on hand to handle any problems, and the rest of the staff was also super helpful (like when my matron of honor ran out to request they start serving food immediately because I could tell the speeches were going to get long, they immediately brought out the soup! Or like when my mom wanted a drink right after the bar closed for dinner and the waitress brought her a glass special!). They stored our flowers in the fridge the night before the ceremony for us, and brought us mimosas the morning of the wedding!
The Sheraton offers package deals which include dinner, open bar, cake, and overnight hotel stays. It was so worth it to do this package and not have to deal with all the separate vendors! The only problem we had was with the room block for our out of town guests. Since we didn’t give the hotel an estimate of how many rooms we would need in the block, they started it small and said they would add rooms when it filled up. Except they didn’t. We had to call/email three different times in order to ask them to add rooms so people could get the wedding rate. Once we contacted them, they always took care of it right away, though. Each room is a suite, so there was plenty of room for us to get ready.