Words cannot begin to describe how wonderful it was to have Sarah-Jane and her team helping us plan our wedding. We booked her for full service planning and she helped us book everything except for our venue (which we had already booked before connecting with her). She was incredibly responsive, and we could tell she was fully committed to making sure our vision was executed fully. And I will say – her and her team went above and BEYOND. Our wedding exceeded our expectations and it was definitely because of Sarah-Jane’s wonderful guidance throughout the planning process. We had ~120 guests at the Baltimore Museum of Art and despite the various rules that the museum had as restrictions, Sarah-Jan was able to make sure that we were able to get everything we wanted within those rules. When it came to selecting vendors, she was patient and would really pay attention to our taste. We never landed on vendors until we were fully happy with them and she never pressured us to pick someone we didn’t feel comfortable about. We spent most of the planning process communicating through their virtual platform and would have video calls as needed. She was flexible to get on a call whenever, but we were find to just respond through the portal. When it came to our wedding weekend she was amazing. She brought two additional team members with her for our event to help make sure our day ran smoothly. She was always available when we needed her, incredibly responsive, and all of our vendors knew where they needed to be. She’s organized, friendly, and contributed to the great vibes! Planners on Retainer is incredibly well connected and for our wedding even when we would suggest vendors (i.e. photo and video) that we really liked, she had already worked with them. Our wedding ended up being luxe beyond our imagination and it truly could not have been made possible without Sarah-Jane and her team’s support.

Her professional guidance is spot on and while respectful, she does a good job of letting you know if a choice you’re making is inconsistent with your larger vision.

We feel incredibly blessed to have found Sarah-Jane at Planners with Retainers for our wedding at the Four Seasons Hotel. From our very first conversation, we knew we'd found someone special. We clicked immediately, and it felt like we were finishing each other's sentences in no time!
Sarah-Jane took the time to fully understand our vision for our special day and executed it flawlessly. She provided us with excellent options and always offered an objective perspective, helping us think through every decision from all angles. She was instrumental in pulling every detail of the wedding together. We put our trust in her completely, and she absolutely over-delivered!
Her expertise truly showed when a key vendor unexpectedly couldn't deliver just four days before the wedding! I was near panic, but Sarah-Jane was on it immediately, leveraging her strong business relationships to find us a replacement who rearranged their schedule to accommodate us. Even on the wedding day, when a vendor delivered and installed an incorrect item, Sarah-Jane was already rectifying the issue before we even had a chance to mention it later. The entire day went so smoothly, thanks to her incredible proactive approach.
We highly recommend Planners with Retainers and Sarah-Jane. In fact, we were so impressed that we've already rehired her for another service! If you're a picky bride like me, looking for a wedding planner who is dedicated, insightful, prioritizes your best interests and handles ANYTHING that comes their way with grace, professionalism and efficiency, book Sarah-Jane with Planners on Retainers! We have zero regrets!

Sarah-Jane was our month of coordinator and she was absolutely wonderful! She has so much experience working in this field that she knew all about our key vendors right off the bat, and had worked with many of them before. As the wedding day got closer, it became so easy to worry about the little details and whether or not everything would come together. But we didn’t have to worry with Sarah-Jane on our side. The peace of mind from knowing that she had our back, she knew these folks, she would get whatever situation had come up sorted – that’s absolutely priceless.

When the big day came we learned what elevates Planners on Retainer from ‘excellent’ to ‘multi-award winning’ – the whole dream team. Sarah-Jane’s assistants are just as amazing as she is. I want to shout-out Kim in particular – she was absolutely AMAZING!! Our venue (Top of the Town) has limited access points for vendors and incredibly strict rules for everything – its a residential building first and foremost, so they can be very particular. To make things even more complicated, it was a morning wedding with a tight reception timeline.

But it went perfectly! Every speech, every toast, every dance that we wanted to get in, we got in – with plenty of time for cocktails and dancing and memory-making. Everything from the floral arrangements to the wireless mic was exactly where it was supposed to be. If any of the vendors had questions (and I’m sure they did!) they knew exactly who to talk to. As we zipped around that day, taking pictures or greeting guests or practicing speeches, Sarah-Jane and her team were always there, just barely out of sight, running around with clipboards and boxes, keeping everything moving perfectly. That's the sign of an amazing coordinator, I think. Everything went flawlessly, and every time we saw them during the day they was busy getting *something* taken care of. They always had something in hand, always in mid-conversation with someone. But because of her and her team's incredible skills and professionalism, we never knew what those "somethings" were. I am sure that there were a million tiny snags that never made it to me or my guests, all because of the amazing work of Planners on Retainer.

They're just such a great team to work with. Thank you for making our special day so perfect!