Join Now   |   Log In   |   Are You A Vendor?
 
 
Maya Couture
One Commitment Deserves Another
12 Best Square
Norfolk, VA 23502 (map)
Services: Bride, Bridesmaids, Father of the Bride, Father of...
Accessories: Hair Accessories, Jewelry, Shoes, Undergarments, Veils
 
 
  Profile   Reviews (75)   Portfolio   FAQ   Map    
4.6 out of 5.0
4.6
out of 5.0
Quality of Service:
 (4.6/5.0)
Responsiveness:
 (4.6/5.0)
Professionalism:
 (4.6/5.0)
Value:
 (4.6/5.0)
Flexibility:
 (4.6/5.0)
 
Sort By:
 
 
Melissa
Wedding:
12/31/2011
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
There was only one dress I wanted to try on. I was in town (I live about 2 hrs away) and called them about 30minutes before arriving at the store. They said that they had the dress I was looking for. When I got there, they had the dress pulled and waiting in a dressing room for me. Deanna made me feel special, even on such short notice, and the owner Maya even came in to do some of the measurements. The dress came in almost a whole year before my wedding and they were able to keep the dress in the store until it was time for alterations. The dress was cut to all of my measurements, which made alterations a cinch, but I did need a few things done, and the ladies in alterations did a fantastic job. Everyone was always excited and made me feel like a bride at every step. They were great.
 
aekirby
Wedding:
12/03/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
misty was awesome and helpful! calming too!!! they were able to match my price from a store in williamsburg with no problems!!! reasonable and friendly
 
Genims
Wedding:
11/26/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Beautiful selection of dresses. The staff was such a pleasure to work with and very attentive!!
 
kernla
Wedding:
10/30/2011
5 Reviews
2.7
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:1.5 out of 5.0(1.5/5.0)
Services Used:
Dress & Attire
 
I got my wedding dress from this bridal shop. I love my dress. But when I went to pick it up after my final fitting, and after paying to have it cleaned and pressed I found a stain on it and there were wrinkles all over, which was a little disappointing. However, the staff was helpful and fixed everything.
 
Maya and Matthias
Wedding:
10/22/2011
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Although I only purchased my veil from Maya Couture, all employees were so friendly and helpful. I had seen the veil that I really liked and Maya quickly found the designer and ordered the veil for me all over the phone since I live in a different state. They showed a great interest in me even though I was only purchasing my veil.
 
m_mcdaniel
Wedding:
10/15/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
My dress is amazing. I still look at this dress. The ladies at Maya were so wonderful to me. They didn't pressure me, they told me the truth, they brought in other consultants to give their opinion. They are wonderful, sweet, helpful, genuine people. The selection is huge, they carry all styles, so you really can find a dress to suit your taste. They made me a hairpiece to match the bottom of my dress, how cool is that?!?! I live in Northern Virginia and I can, hands down, tell you that you can't beat this shop. Best selection, nicest staff, awesome owner, just good stuff all around.
 
amanda
Wedding:
09/30/2011
6 Reviews
3.9
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
I found my dress online and they were the store that had it. For the Virgnia Beach area there are not many choices so you can tell there is not much competition based on their customer service. If you have an appointment you may or may not have to wait. I can't say that going to try on dresses there is every girls fairytale. It is more the get in get out type of place. If I could do it all over I would find my dress somewhere else. But, if you don’t have a choice they are fine.
 
Lauren
Wedding:
09/25/2011
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
We got our tuxes through Maya and really were impressed with their customer service. Very helpful and the guys said it was easy to get their measurements in and pick up their tuxes. All of them fit well and looked great and we loved the discount they gave us for having more than 5 guys.
 
Me&MrJones
Wedding:
Recently Married
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Maya and her staff were simply the most professional people! Her dress selection was very diverse and I enjoyed the experience! They went the extra mile to ensure we were taken care of even through a last minute bridesmaid glitch that they handled with ease!! Maya is a very sweet, professional and talented lady and I would definitely recommend her to others!
 
Ebony
Wedding:
09/10/2011
5 Reviews
4.4
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I am happy with the service I recieved at Maya Couture. Their selection is far better than those of it's competitors. I actually found my dress on the first visit and had "the moment" which I thought was only on tv. I defintely would recommend their selection to others.
 
Jonell and Peter
Wedding:
09/04/2011
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Maya Couture is fantastic, it's like the one stop shop! We got my earrings, my garter, and my custom veil as well as my mom's necklace from Maya. They were super friendly every time we walked in the door and met all of our needs. The alterations department is fantastic and made my dress fit perfectly. Everyone complimented me on my dress all night at the wedding and I am so happy I made the purchase at Maya.
 
Cheryl
Wedding:
08/27/2011
3 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Although they were helpful with my dress purchase, there seemed to be a disconnect with alterations. All in all it was an okay experience.
 
Jessica
Wedding:
08/25/2011
5 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
They finished working on the dress in time for my bridal portraits and the wedding. Everyone was great!
 
inter_nette
Wedding:
07/30/2011
5 Reviews
3.6
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I already had a dress picked out, but choose Maya because the bridesmaids dresses I liked could be ordered here. What a catastrophe! Granted- picking bridesmaids dresses was reserved for the last 6 months of our two year engagement. I felt like if we weren't lucky enough to have a long engagement my bridesmaids would not have had their dresses. Half of my bridal party purchased their dress at the store. The bridesmakds that ordered elsewhere recieved their dresses before Maya.The shipping took forever and because the entire group did not order at once shipping was delayed to two weeks before my wedding. The rush fees for each dress accumulated, and I took all my bridesmaids to local tailors for their alterations. The young lady that helped us was lovely, but she wasnt very efficient at measuring the girls. The measurements from the tailors are the numbers we used to order the appropriate sizes. They have great communication skills. They text message and emailed us when the dresses arrived. The dresses came in time for the wedding but it was more of a hassle than any other part of my wedding. I loved their dresses and Maya had a great selection. I just wish the process had been easier. Also, smaller budget weddings make sure you set a budget with your consultant, because it can significantly alter dress selections.
 
Kelly
Wedding:
07/23/2011
7 Reviews
4.3
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
Maya Couture is a great facility to look for a dress and Misty is a fabulous consultant. She will make you feel very comfortable and help you find the perfect dress. She even sent me a congratulations card in the mail after the wedding. She is very thoughtful.

The only reason I am scoring a little low is because my dress was not up to the 106 degree heat and I had several problems with it. But that was probably the wrong dress choice for a July wedding. Misty was even called the day of the wedding to try to help--she is truly a rockstar.
 
MONICA
Wedding:
07/17/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I happened to be in town in November of 2010 when Maya Couture was participating in the Brides Across America event and because my fiance had deployed twice within the last three years, I was able to get a $1000 dress for free!!!! Even though there were over 50 women in the store that morning, the service was great and the sales women took her time to make it a special moment for my mother and I. Thank you Maya Couture for saving me so much money and showing your appreciation towards the Service Members who have deployed!!!!
 
757-461-1690
Please let this vendor know
you found them on WeddingWire
 
 
mm/dd/yyyy
e.g. xxx-xxx-xxxx
Best Time to Contact:
4.6 out of 5.0
4.6
out of 5.0
You Might Also Consider...
SPONSORED RESULTS