The Historic John Marshall Ballrooms

The John Marshall Ballrooms was absolutely wonderful — I had a truly perfect experience hosting our event there. From beginning to end, everything was handled with professionalism and care. Communication was excellent; anytime I had a question, Kaitlyn responded quickly and helpfully.

I had several guest count changes fairly close to the event, and every time the team was kind, understanding, and accommodating. That flexibility meant a lot.
The venue itself is stunning — honestly one of the most beautiful spaces in Richmond. The food was excellent as well; many of our guests commented not only on how delicious it was but also how beautifully it was presented. Everything looked stylish, polished, and very aesthetically pleasing.

The staff was fantastic. Plates were cleared promptly, service felt seamless, and the bar service was great too. Overall, the entire experience exceeded expectations. Our guests clearly enjoyed themselves, and the beauty of the space combined with the level of service truly elevated the event.

I would absolutely recommend John Marshall Ballrooms to anyone looking to make their event extra special. Planning meetings, vendor coordination, and every step leading up to the event were smooth and enjoyable — they really make you feel supported throughout the entire process.

We loved the John Marshall Ballrooms and their team so much! The venue is perfect for everything you need. It has naturally stunning and historic charm that makes it beautiful on it's own. We used the Marshall Ballroom which had incredible natural light that made everything look like a dream. The team is also wonderful. We loved working with Maria and Kaitlyn. It felt like they really cared about our wedding and all the details. They were very easy to get in contact with and followed up promptly. Their catering staff were also so professional and made the day so easy and so much fun for our guests. We got so many compliments about the food and drinks and on how nice the catering staff was! We wish we could go back and do the whole process over with them again. 

Maria and Kaitlyn at the John Marshall Ballrooms were absolutely amazing. I was blindly planning a wedding without a coordinator until the last few weeks and they were unbelievably supportive, responsive and respectful. They listened, made suggestions and were so reassuring that everything would come together. And they were right. Our wedding day went seamlessly with almost nothing going wrong or out of place. Their attention to detail and putting things together was an impressive production. We wish the day hadn’t gone by so quickly, but it did because they made sure everything went as planned. They were so easy to work with and our day would not have been what it was without them. We are grateful we chose this venue and got to work with these two talented people. Definitely recommend as a venue for any event, weddings especially! We had our ceremony, cocktail hour and reception all these. Everything was wonderful!

Kaitlyn & Maria and the rest of the JMB team were fantastic to work with and we would highly recommend the John Marshall Ballrooms for your wedding (or event!)! We used the Marshall Ballroom for our ceremony, the lobby for our cocktail hour, and the Virginia Ballroom for our reception and it all worked perfectly. We also had our bridesmaids get ready in the guest suite and our groomsmen get ready in the club room which was super convenient. Being able to have everything in one location was incredibly convenient, and our guests commented about how beautiful everything was. The space set up perfectly for our event - the stage for the band was great, the dancefloor was spacious, the bars were conveniently located, and we had space to bring in an ice cream cart on top of plenty of beautiful tables for our guests. Kaitlyn & Maria were amazing to work with and answered so many questions for us quickly! They provided several high quality items for our wedding - including linens, easels, a card box, some signage, etc. - saving us money and making it so easy to prepare. We would also be remiss if we did not talk about how outstanding the food from Homemades by Suzanne was - from our tasting to day of, everything was absolutely incredible. Several guests commented along the lines of "wedding food is not typically good, but this is delicious!" Overall, the JMB was perfect for our wedding and we were so pleased with how everything worked out!

We recently celebrated our daughter’s Bat Mitzvah at the John Marshall Ballrooms, and it was a night we’ll never forget. The team at JMB went above and beyond to accommodate the unique needs of an event that included both adults and children, as well as the special requirements of the milestone service itself.

Our guests are still talking about the food—especially the lamb chops, which were a big hit with the adults, and the cotton candy mocktails and mac and cheese balls, which the kids loved. The ballroom looked beautiful, and most importantly, our daughter had the time of her life.

From our first meeting with Maria, we felt confident that we were in good hands. She’s professional, knowledgeable, and truly took the time to understand what would make the event meaningful and memorable for our daughter. Kaitlyn was also wonderful to work with, and the entire catering staff went out of their way to make our guests feel welcomed and well cared for.

We highly recommend the John Marshall Ballrooms to anyone planning a special occasion

We had our wedding at The John Marshall Ballrooms, and it truly exceeded all of our expectations. From the stunning venue to the incredible team, everything came together perfectly and we were able to plan it all in just seven weeks.

A huge part of that was thanks to Maria, who was an absolute dream to work with. She made the entire process feel so easy and stress-free. Her responsiveness, organization, and positive energy made planning a wedding in such a short timeframe not only doable but enjoyable. We couldn’t have done it without her.

We also have to rave about the food. Homemades by Suzanne catered our wedding, and every single guest commented on how amazing it was. The food was delicious, beautifully presented, and far beyond typical wedding food. Truly one of the highlights of the night.

A special shoutout to Anthony, who helped us the day before during the final walkthrough, making sure all of the tables and chairs were set up perfectly. On the wedding day, he was part of the catering team and did an amazing job serving. His professional attitude stood out, and we’re so grateful for his help.

The entire staff was cheerful, welcoming, and went above and beyond to make our day special. Everyone was smiling, helpful, and genuinely seemed to care about making the event perfect.

If you’re looking for a beautiful, historic, and elegant venue in Richmond with top-notch service and an outstanding team, we highly recommend The John Marshall Ballrooms. It’s a breathtaking space, and thanks to the wonderful staff, our wedding was truly unforgettable.

I can't give the John Marshall Ballrooms enough stars! It was a beautiful venue for our daughter's wedding reception. It could not possibly be easier to host a reception anywhere else. Onsite catering with linens and china provided makes things super easy. The venue itself is beautiful, so not much added decor is needed for a very classy presentation. Guests really enjoyed the food and the elegance.
But the very best part is the STAFF! Maria is stellar at her job. From the very initial consult to the petal exit, she was extremely helpful! Questions were answered quickly, and she had plenty of helpful suggestions to make the reception go well. She acts genuinely excited to be hosting your event, and she always makes you feel she has all the time in the world to assist you. Kaitlyn is also an excellent, friendly addition to the team. The day of the event, Marvin and Anthony could not have been more wonderful! They made us feel they could accommodate whatever we wanted and didn't even complain when they had to sweep up tons of flower petals at the end. You cannot find a better event team anywhere!
I would highly recommend investigating the John Marshall Ballrooms for your next event.

The John Marshall Ballrooms are first class in every way. Maria and her team worked with us on the smallest details over the course of our engagement. They were the first and only venue we toured. Once we had our initial meeting and they were available on our date, we did not need to look further! They provided excellent food and drinks that were incredibly delicious. They worked with us to customize our menu as well as our signature drinks to get everything exactly how we wanted it. In addition, the service was incredible. Worthy of a true black tie affair! No matter what we asked, as long as it was within their pre-established rules, they made it happen! The Hotel John Marshall is in the upper echelon of Richmond wedding venues.

Maria and the entire staff of The John Marshall Ballrooms made our dreams come true. From our first meeting to the wedding clean up, Maria and the team provided exceptional service. They went above and beyond to ensure that we had everything we needed to make our dream a reality including making a flower basket on the fly five minutes before the ceremony.

The venue itself is STUNNING, and the best part is they already had almost everything we needed - tables, dishware, linen, easels, and so much more.

We cannot recommend them enough for your wedding or event!

Besides the venue being so incredibly beautiful, Maria was an absolute delight to work with. She responded quickly and at all hours. She helped me so much because I’m quite indecisive and made my wedding dream come true. I loved this venue and will never forget how incredible it was!