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![]() 5.0
out of 5.0
Quality of Service: (5.0/5.0)
Responsiveness: (5.0/5.0)
Professionalism: (5.0/5.0)
Value: (5.0/5.0)
Flexibility: (5.0/5.0)
Services Used:
Travel
I don't normally write reviews, but this experience deserves a much warranted excellent review and it would be a dishonor not to write something. Journeys of Excellence truly takes service 10 steps further than any travel agency I have ever encountered. First, they put so much thought into my honeymoon, it was more than I even dreamed of. They took the time to listen to our needs which were far from the ordinary. Then they prepared an awesome proposal of very unique destinations based on our dream of an exotic honeymoon. They didn't just present one place - they presented options including St. Lucia, Costa Rica, Belize, Tahiti, and Turks & Caicos. We had a decent budget and did not want to go with just some agency that, well only provided the basics. Journeys of Excellence went WELL beyond the basic service. Although we gave them a significant budget to work with, they worked hard to get under our budget and deliver a top notch experience.
In a nutshell, Journeys of Excellence is a class-act all the way. If you want good advice, excellent service, professionalism and to work with someone who genuinely cares - turn to Journeys of Excellence. We are SO glad that we did and will never work with another agency again. Stephanie & Kyle
Services Used:
Travel, Unique Services (Other)
Mike is a great travel agent and I would recommend him to anyone. I knew going in a lot of agents will try to push certain resorts based on the benefits they get. I was really reassured that he told me he was sending his son to the same resort as us only two weeks before on his honeymoon. You can count on Mike to be honest and on top of things too.
We had a scary situation of possibly missing a layover because of delays and a day off our honeymoon. He was quick to help us work things out and give options. I don't think I ever called him and he didn't answer or I didn't get a call back in just a few minutes. In addition to all that, We LOVED our honeymoon. The resort was everything he made it out to be.
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