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![]() 3.0
out of 5.0
Quality of Service: (3.0/5.0)
Responsiveness: (2.2/5.0)
Professionalism: (2.8/5.0)
Value: (3.5/5.0)
Flexibility: (3.5/5.0)
Services Used:
Flowers & Decor
I do not recommend using HEB for your wedding flowers. They messed up my bridal bouquet and charged almost double what they quoted for it. It was lopsided and not what I asked for. When we asked about it, they just got mad, but fixed it anyway.
I decided after that fiasco to go there the day of my wedding before the flowers were picked up to check and make sure they did things according to the order I placed. My bouquet, which was to be composed primarily of ivory roses and some fillers, had zero roses in it! And they only had 2 in the store to even put in it. Luckily I had some other great vendors who rose to the occasion and found some roses to be added in to it. Glad I went in to check! I made several appointments to ensure that the order was correct, but every time I showed up either the right person wasn't there, or they had double booked the appointment. They also aren't much cheaper than other places in town, so the benefit there is minimal. I only used them because I was told the manager of the dept. was great and that she did awesome arrangements. I don't think she ever even saw my flowers, and I only saw her once in person. They also don't deliver and other places in town do. Use caution if you decide to use them!
Services Used:
Flowers & Decor
HEB was great at helping me pick out the color and types of flowers I needed for my wedding. I went there as a referral from someone else with hesitation, but after talking with the sales representative at the floral department, she eased my mind. She was so informative and helpful! She was not pushy and I got exactly what I wanted without having to pay the florist shop prices! My bouquets turned out gorgeous and I ended up spending less than I had budgeted for!
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