Ladybug events & designs LLC Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
16 Reviews
96% recommend it
-
User1647017 Sent on 06/04/2014Awesome team! The complete package!Ladybug events & designs LLC's reply:
Thanks! -
User1992716 Sent on 12/31/2014My daughter, the bride, reviewed this vendor very differently. As the MOB I had a different experience. Pros-the floral & decor were stellar, perfect for what we wanted. The vendor recommendations & her invitations were great. Cons-Although Evelyn said she had it taken care of, she didn't confirm that the band mgr had the sound for the ceremony working properly AND try it out with them beforehand to make sure. As a result there was scratchy skipping music during the processional which finally had to be cut off resulting in no music as the bride came in & left. Also she did not cooperate with our photographer who we had contracted with BEFORE Creative Inspirations (but she had said it was fine to use an outside photographer). Details about schedule & guest seating were vague & confusing in the week before & she didn't work with the photographer to firm up a timeline before the wedding day. Both the week before the wedding AND the day OF the wedding I had to stop & referee arguments between Evelyn & our photographer regarding timeline. The photographer tried her best to work with her, but Evelyn did not want to be flexible until forced by me to do so. It was unnecessary stress for me on my daughter's big day when, what I was paying for & I had been promised, was that I would "just be able to relax & enjoy". Also some smaller things we requested didn't get done, prob. because she took another wedding job for the same day at a nearby venue after we had already contracted with her. She was with us during our ceremony & reception, but was also doing all the floral, decor, set-up, take-down, & prep for the other wedding that day. Clearly, even with a few staff members, she was spread too thin b/c both were large weddings. I wouldn't choose a coordinator who will take more than one booking in the same day. All in all, although many things were beautiful & memorable, there were an unfortunate amount of disappointments & stress for me, even after 14 mos of planningLadybug events & designs LLC's reply:
As a coordinator, my main mission is to make sure everything flows smoothly. This is why it is so important to have vendors willing to work as a team. I have been in business for 14 plus years and work with a fabulous team of preferred vendors that go above for every event. When vendors, not on the team, are brought in, we still expect the same degree of professionalism, quality of service, etc. This is why we have a recommended team of vendors and hold ourselves accountable for their services. As our contract states, we are not accountable for vendors not referred through our company...the client is held responsible. Professionalism and quality of service is unfortunately, in some cases, subjective not objective. We have worked with some fantastic vendors that have been brought in by the client and these vendors have been willing to work along side us to make the day a memorable event. Whether we work with our preferred vendors or with the clients' chosen vendors, we all must work together as a team for one single purpose...the couple. As a company, we did fulfill all services that were contracted and paid for...and some services and rentals that we felt we wanted to contribute at no cost. We view all comments with importance, objectively and make changes that need to be made within our company. Our main goal is to have the bride and groom have the most enjoyable day possible. These are the memories that we want all associated with the wedding to have...how beautiful and happy the couple were on their special day.
Are you interested?
Send a message Are you interested?
Send a message