Janeane Marie Photography Reviews
Reviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
17 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
17
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Brittney Sent on 08/31/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Blown Away!
Janeane is the sweetest!!! She photographed our wedding last year and we were blown away at what an amazing job she did! She was so patient and really cared about everything going right for us during a pandemic. Our wedding photos are the most beautiful photos I’ve ever seen! She went above and beyond to create the most beautiful moments for us in her camera. There are hundreds of wonderful shots of our guest celebrating at the reception and she even got adorable photos of my grandparents (who never want to be in pictures)! We can’t thank her enough for the wonderful experience and memories!Janeane is the sweetest!!! She photographed our wedding last year and we were blown away at what an amazing job she did! She was so patient and really cared about everything going right for us during a pandemic. Our wedding photos are the most beautiful photos I’ve ever seen! She went above and beyond to create the most beautiful moments for us in her camera. There are hundreds of wonderful shots of our guest celebrating at the reception and she even got adorable photos of my grandparents (who never want to be in pictures)! We can’t thank her enough for the wonderful experience and memories!Janeane Marie Photography's reply:
Thank you so much for the review!! It means so much. I loved being a part of your special day!
Janeane -
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Lori T. Sent on 08/31/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Excellent!!!
You've found your photographer! Janeane photographed our proposal and wedding and did and incredible job!!! She is sweet, personable and fun to work with. She made the whole process very easy and made us feel comfortable in front of the camera. We appreciate her talent and all of the phenomenal photos she captured for us!You've found your photographer! Janeane photographed our proposal and wedding and did and incredible job!!! She is sweet, personable and fun to work with. She made the whole process very easy and made us feel comfortable in front of the camera. We appreciate her talent and all of the phenomenal photos she captured for us!Janeane Marie Photography's reply:
Your review means so much! Thank you for having me at your wedding. It was such a pleasure spending time with you and Tim.
Janeane -
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Lea Sent on 01/29/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane was absolutely wonderful to work with! She was always very prompt, and professional! She was also very laid back, and calm throughout the entire bridal & wedding experience which is so helpful! The last thing I needed was someone putting more stress on us! She is very friendly, and makes you feel comfortable. She was open to any ideas I had, and would give me her honest opinion about them. Also, she had her own ideas, and would let you know when to change it up or do something different to make everything work. I cannot say enough about her attention to detail! Another thing I was so impressed was that after the wedding she SUPER quick with getting a sneak peak up, and I had all of the pictures back within a matter of weeks! I will definitely be using her again!Janeane was absolutely wonderful to work with! She was always very prompt, and professional! She was also very laid back, and calm throughout the entire bridal & wedding experience which is so helpful! The last thing I needed was someone putting more stress on us! She is very friendly, and makes you feel comfortable. She was open to any ideas I had, and would give me her honest opinion about them. Also, she had her own ideas, and would let you know when to change it up or do something different to make everything work. I cannot say enough about her attention to detail! Another thing I was so impressed was that after the wedding she SUPER quick with getting a sneak peak up, and I had all of the pictures back within a matter of weeks! I will definitely be using her again!Janeane Marie Photography's reply:
Thanks so much Lea!! It means a lot to me that you took time out of your busy life to give me such a nice review! I loved working with you and Corey! You're awesome!! -
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Jessica Sent on 10/22/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
JANEANE IS A TRUE GEM! She did a wonderful job with our wedding photography! She's easy going and easy to work with. She took care of everything for us and made our wedding day a great one. She was helpful when I had questions and she worked professionally. Our photos were delivered super quickly (a little over 3 week turnaround I think) and they are absolutely BEAUTIFUL! We are so happy we hired Janeane Marie Photography! I honestly don't think you could find a better photographer in Austin. She's awesome!JANEANE IS A TRUE GEM! She did a wonderful job with our wedding photography! She's easy going and easy to work with. She took care of everything for us and made our wedding day a great one. She was helpful when I had questions and she worked professionally. Our photos were delivered super quickly (a little over 3 week turnaround I think) and they are absolutely BEAUTIFUL! We are so happy we hired Janeane Marie Photography! I honestly don't think you could find a better photographer in Austin. She's awesome!Janeane Marie Photography's reply:
Thank you so much!!! It was such a pleasure working with you on your wedding day!
Warm wishes,
Janeane -
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Jo Sent on 07/30/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane Marie did a fantastic job with our wedding and engagement photography!!! The photo turned out to be everything we wanted and more!!! She's fun and easy to work with. Janeane was alway ready and willing to answer any questions we had. She was always prompt and a pro! We are so proud so show off out wedding and we have already recommended her to a couple of our friend!Janeane Marie did a fantastic job with our wedding and engagement photography!!! The photo turned out to be everything we wanted and more!!! She's fun and easy to work with. Janeane was alway ready and willing to answer any questions we had. She was always prompt and a pro! We are so proud so show off out wedding and we have already recommended her to a couple of our friend!Janeane Marie Photography's reply:
This is so nice to hear! I am so glad I could be a part or your day!
Thanks,
Janeane -
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Rebecca Sent on 09/26/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Having a good photographer was one of the most important things to us for our wedding. We searched high and low, meeting with more potential photographers than anyone should. What we realized is that unlike other vendors, it is vital that you not only love the product they provide but also that you love their personality since you will be spending so much time together and want to look comfortable/natural in front of the camera. We finally found the perfect combination of great photography and a great person in Janeane Melton of Janeane Marie Photography. From the beginning, Janeane was easy to talk to and we loved her classic, natural style of photography. She was also so accommodating throughout the time we worked with her. She offered to meet in a location that was convenient for us and she was very open to our ideas. Her prices were also very reasonable. For my bridal portraits, I really wanted pictures in the bluebonnets. Janeane drove all around Austin with us searching for the perfect bluebonnet field – I know that not every photographer would have been willing to do that, and the pictures turned out amazing. We also took engagement photos. We went to a few different places; it was a really fun day which came through in the photos. Our wedding day flew by but we were so thankful that Janeane was able to capture so many special parts of it. She captured all of the details that made our day unique (getting ready, huppah quilt, special dances, posed/candid moments, right after the ceremony, adventures climbing up in the bell tower). We love the pictures during the ceremony (which really should be the focus of a wedding). Our pictures make us feel the happiness of that day all over again each time we look at them. Janeane is calm, laid back, and fun to be with. Make sure you tell Janeane if there are special pictures you want and she will do her best to make them happen. She has a good eye for angles and locations that will work well in her pictures.Having a good photographer was one of the most important things to us for our wedding. We searched high and low, meeting with more potential photographers than anyone should. What we realized is that unlike other vendors, it is vital that you not only love the product they provide but also that you love their personality since you will be spending so much time together and want to look comfortable/natural in front of the camera. We finally found the perfect combination of great photography and a great person in Janeane Melton of Janeane Marie Photography. From the beginning, Janeane was easy to talk to and we loved her classic, natural style of photography. She was also so accommodating throughout the time we worked with her. She offered to meet in a location that was convenient for us and she was very open to our ideas. Her prices were also very reasonable. For my bridal portraits, I really wanted pictures in the bluebonnets. Janeane drove all around Austin with us searching for the perfect bluebonnet field – I know that not every photographer would have been willing to do that, and the pictures turned out amazing. We also took engagement photos. We went to a few different places; it was a really fun day which came through in the photos. Our wedding day flew by but we were so thankful that Janeane was able to capture so many special parts of it. She captured all of the details that made our day unique (getting ready, huppah quilt, special dances, posed/candid moments, right after the ceremony, adventures climbing up in the bell tower). We love the pictures during the ceremony (which really should be the focus of a wedding). Our pictures make us feel the happiness of that day all over again each time we look at them. Janeane is calm, laid back, and fun to be with. Make sure you tell Janeane if there are special pictures you want and she will do her best to make them happen. She has a good eye for angles and locations that will work well in her pictures.Janeane Marie Photography's reply:
Thank you so much Rebecca! I am so grateful to have met both you and Alex. You are such sweet people and it was such a joy being a part of your wedding! I had a fantastic time working with y'all! I am sooo glad to hear how please you are with all of your photos and your experience!
Hugs,
Janeane -
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Katherine Sent on 12/03/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane was AMAZING! She took the best pictures and was very organized and helpful! She took over 500 photos! Our wedding wouldn't have been the same without her amazing work!Janeane was AMAZING! She took the best pictures and was very organized and helpful! She took over 500 photos! Our wedding wouldn't have been the same without her amazing work!Janeane Marie Photography's reply:
Thank you so much for your review! I appreciate you taking the time to share! -
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Danielle Sent on 08/19/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane just did the photography for my wedding on July 27th, 2013. She did a great job! Her prices are very reasonable and my pictures turned out awesome! She is very prompt and is quick to respond to e-mails, texts and phone calls. She is also very quick about getting pictures back to you! She did my bridal portraits as well and I love them! I cannot believe all of the great photos she got at our reception! I am so glad I chose her for our wedding and bridal pictures! She is great!Janeane just did the photography for my wedding on July 27th, 2013. She did a great job! Her prices are very reasonable and my pictures turned out awesome! She is very prompt and is quick to respond to e-mails, texts and phone calls. She is also very quick about getting pictures back to you! She did my bridal portraits as well and I love them! I cannot believe all of the great photos she got at our reception! I am so glad I chose her for our wedding and bridal pictures! She is great!Janeane Marie Photography's reply:
Thank you so much for your kind review Danielle! I had a great time working with you and Jordan. The two of you make an amazing couple and I wish you all the best!!
Your Photography,
Janeane :) -
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Andrea Sent on 06/25/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I am not sure if I would have made it through this day without Janeane! She handled everything with such calmness and a smile. Whether it was getting my family in order for pics to capturing the fun atmosphere of the reception she portrayed every moment perfectly. These pictures will forever be cherished. Her creativity is endless. She truly puts her heart and soul into what she does. I could not have found a more perfect photographer.I am not sure if I would have made it through this day without Janeane! She handled everything with such calmness and a smile. Whether it was getting my family in order for pics to capturing the fun atmosphere of the reception she portrayed every moment perfectly. These pictures will forever be cherished. Her creativity is endless. She truly puts her heart and soul into what she does. I could not have found a more perfect photographer. -
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Leah Sent on 03/27/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane-
John and I couldn't be more happy with our wedding photo! You captured everything so perfectly! When I flipped through our wedding album for the first time, it brought tears to my eyes. So many small details that we didn't get to enjoy on our wedding day, we get to enjoy in our pictures! The pictures you took of John and I after our ceremony are breathtaking!!! You exceeded our expectations on every level!!! We enjoyed working with you and getting to know you. We look forward to seeing you for our 1 year anniversary session. God bless.Janeane-
John and I couldn't be more happy with our wedding photo! You captured everything so perfectly! When I flipped through our wedding album for the first time, it brought tears to my eyes. So many small details that we didn't get to enjoy on our wedding day, we get to enjoy in our pictures! The pictures you took of John and I after our ceremony are breathtaking!!! You exceeded our expectations on every level!!! We enjoyed working with you and getting to know you. We look forward to seeing you for our 1 year anniversary session. God bless. -
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Avra Sent on 06/25/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My husband and I wanted to work with experienced professionals who would make the wedding planning process and wedding day easy for us. We wanted to relax and enjoy our time. Janeane was wonderful!!! We could not be more happy with her and our engagement, bridal and wedding pictures. She is very kind, easy going and knows what she is doing! We are very camera shy people and she made us feel so natural. Our photos are amazing!! Thank you Janeane!! We really enjoyed having you at our wedding!!My husband and I wanted to work with experienced professionals who would make the wedding planning process and wedding day easy for us. We wanted to relax and enjoy our time. Janeane was wonderful!!! We could not be more happy with her and our engagement, bridal and wedding pictures. She is very kind, easy going and knows what she is doing! We are very camera shy people and she made us feel so natural. Our photos are amazing!! Thank you Janeane!! We really enjoyed having you at our wedding!! -
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Janett Sent on 03/27/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane has done not only my Engagment and Wedding photos, but I have also had her take some of my son and I shortly after he was born! She has amazing talent, a creative mind, and really does have a sense of feeling out her clients style. I would describe my overall experience as fun filled and completely comfortable! If you're looking for not only great photos, but fantastic memories to go with them, I recommend her 100%.Janeane has done not only my Engagment and Wedding photos, but I have also had her take some of my son and I shortly after he was born! She has amazing talent, a creative mind, and really does have a sense of feeling out her clients style. I would describe my overall experience as fun filled and completely comfortable! If you're looking for not only great photos, but fantastic memories to go with them, I recommend her 100%.Janeane Marie Photography's reply:
Thanks Janett!! -
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User1119358 Sent on 03/26/20135 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane Marie Photography is awesome!!
Janeane, thank you so much for photographing our special day. The photography was the easiest part of our planning. On our wedding day you made us feel so comfortable and it really shows in our picture. They are beautiful! Better than we expected! We really feel like we gained a friend, and yes we will use you in the future.
If you don't have a photographer for your wedding, look no further! You found great one :)Janeane Marie Photography is awesome!!
Janeane, thank you so much for photographing our special day. The photography was the easiest part of our planning. On our wedding day you made us feel so comfortable and it really shows in our picture. They are beautiful! Better than we expected! We really feel like we gained a friend, and yes we will use you in the future.
If you don't have a photographer for your wedding, look no further! You found great one :) -
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Andi Sent on 04/14/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We are so glad we chose JD Photo Design to take our engagement and wedding day phots. There were so many different packages. Janeane was wonderful to work with and there was a very fast turnaround time. Our photos are amazing!We are so glad we chose JD Photo Design to take our engagement and wedding day phots. There were so many different packages. Janeane was wonderful to work with and there was a very fast turnaround time. Our photos are amazing! -
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Audrey Sent on 08/18/20205 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The real deal!
From the very first email, I had a good feeding about Janeane. She was quick to reply and she made feel important. I felt like I knew her and I could trust her. Our who experience was excellent!
With her incredible skill, she told a romantic and fun love story of our wedding day. I enjoy looking through our wedding album all the time. It was the beat day of my life, and Janeane was the perfect person to capture every beautiful moment of it.From the very first email, I had a good feeding about Janeane. She was quick to reply and she made feel important. I felt like I knew her and I could trust her. Our who experience was excellent!
With her incredible skill, she told a romantic and fun love story of our wedding day. I enjoy looking through our wedding album all the time. It was the beat day of my life, and Janeane was the perfect person to capture every beautiful moment of it.Janeane Marie Photography's reply:
Your review means so much! Thank you for the kind words and for allowing me to be a small part of such an important day!
Janeane -
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Ashley Sent on 07/21/20144.6 out of 5 rating4.6
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Quality of service 5.0 out of 5 rating5.0
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Average response time 4.0 out of 5 rating4.0
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Professionalism 4.0 out of 5 rating4.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Janeane is an incredible photographer. My mom found her to take my husband's and my engagement photos. We had such an awesome experience with her, that I used her for my bridal portraits and again for our wedding! She has an incredible eye for unique and beautiful shots. I am so pleased with our photos! She is also less expensive than her competition, which was an added plus for me.
She took longer to return calls and emails than I would have liked. (This is why I scored her a bit lower in two categories.) Otherwise, I had a perfect experience with her all three times.Janeane is an incredible photographer. My mom found her to take my husband's and my engagement photos. We had such an awesome experience with her, that I used her for my bridal portraits and again for our wedding! She has an incredible eye for unique and beautiful shots. I am so pleased with our photos! She is also less expensive than her competition, which was an added plus for me.
She took longer to return calls and emails than I would have liked. (This is why I scored her a bit lower in two categories.) Otherwise, I had a perfect experience with her all three times.Janeane Marie Photography's reply:
Hello Ashley, Thank you for your nice review! I am so glad to hear that you are pleased with all of your photos! I had a wonderful time working with you all!!
I am so sorry to hear that my response time to your calls and emails fell a little short!!! I respond to emails within 24 hours Monday-Friday. Weekends, I am usually out of the office shooting a wedding or sessions. I will do my best to respond as quickly as possible!!
Janeane Marie -
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User1828296 Sent on 09/24/20141.7 out of 5 rating1.7-
Quality of service 1.5 out of 5 rating1.5
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Average response time 1.5 out of 5 rating1.5
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Professionalism 1.5 out of 5 rating1.5
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Value 2.0 out of 5 rating2.0
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Flexibility 2.0 out of 5 rating2.0
Janeane takes beautiful photos, but is extremely hard to work with. I purchased 8 hours of wedding day coverage for my wedding. It was the largest amount of hours on any of Janeane's packages. I reiterated to Janeane multiples times that if we needed to add on hours or a photographer that it wouldn't be a problem and we would take care of payment when needed. Janeane showed up to the house that I was getting ready at to take photos. She showed up and only took about 5 photos and left because she had thought my wedding dress, shoes, etc. would be at that house. I was not informed by Janeane that they needed to be there. So she went on to the venue to take before pictures. My wedding was delayed about 30-40 minutes because of the rain. So I assumed Janeane would have stayed as well since the wedding was delayed. Janeane did not stay; she left as soon as her 8 hours were up. This still bothers me to this day. A wedding is one of the most important days of a couples lives and she couldn't stay to take photos of us leaving. Not only was I upset about this but so were my husband and the wedding planner. After the ceremony it started to rain again so as soon as the rain let up we started taking photos. Janeane was not prepared. She had to continuously stop after photos and check her phone to see what I emailed her I wanted photos of. I had to take over the situation or we would have never made it to the reception. What this all comes down to is professionalism and unfortunately Janeane lacks that. It has been four months since my wedding and I am just now getting the one and only photo I requested from her. Janeane does not reply to emails in a timely manner, the only way to get ahold of her is through texting. I am only writing this review because I do not want any bride/groom to be as disappointed as I was and still am about the way the photography was handled at my wedding. I hope this helps brides when it’s time for their special day.Janeane takes beautiful photos, but is extremely hard to work with. I purchased 8 hours of wedding day coverage for my wedding. It was the largest amount of hours on any of Janeane's packages. I reiterated to Janeane multiples times that if we needed to add on hours or a photographer that it wouldn't be a problem and we would take care of payment when needed. Janeane showed up to the house that I was getting ready at to take photos. She showed up and only took about 5 photos and left because she had thought my wedding dress, shoes, etc. would be at that house. I was not informed by Janeane that they needed to be there. So she went on to the venue to take before pictures. My wedding was delayed about 30-40 minutes because of the rain. So I assumed Janeane would have stayed as well since the wedding was delayed. Janeane did not stay; she left as soon as her 8 hours were up. This still bothers me to this day. A wedding is one of the most important days of a couples lives and she couldn't stay to take photos of us leaving. Not only was I upset about this but so were my husband and the wedding planner. After the ceremony it started to rain again so as soon as the rain let up we started taking photos. Janeane was not prepared. She had to continuously stop after photos and check her phone to see what I emailed her I wanted photos of. I had to take over the situation or we would have never made it to the reception. What this all comes down to is professionalism and unfortunately Janeane lacks that. It has been four months since my wedding and I am just now getting the one and only photo I requested from her. Janeane does not reply to emails in a timely manner, the only way to get ahold of her is through texting. I am only writing this review because I do not want any bride/groom to be as disappointed as I was and still am about the way the photography was handled at my wedding. I hope this helps brides when it’s time for their special day.Janeane Marie Photography's reply:
Unlimited hours can be added to wedding day packages. I shoot from contracted start to finish time. If a wedding extends past contracted coverage period, I check with the couple to see if they would like for me to stay to the end of their wedding and bill for the extra coverage. This is what I offered to you at your wedding as well. I was told to leave.
When I arrived at the house where make-up was being done, we were right on schedule. I was under the impression that you wanted details and final getting ready touches captured at the venue (as planned in the detailed timeline). I sincerely apologize if there was miscommunication.
The coordinator and I did our best to go down the list as fast as possible. Not knowing names with faces, we needed a little help finding some family members. I apologize for the rain delay. I keep my schedule and list on my phone in the notes section. I apologize if this appeared unprofessional. I will consider a different approach.
You are receiving your enlarged print 4 months after the wedding only because you submitted your print selections 3.5 months after the wedding. I apologize if my email response time was not quick enough for you. I always respond to emails within 24 hours, Monday-Friday. You may always call or text, and I will get back to you ASAP. I do appreciate your feedback and I do wish I would have had the opportunity to address these issue during our time working together. I always strive to create a stress fee and fun experience for all of my couples. I will do my very best to communicate more clearly in the future.
Kind Regards- Janeane -
Quality of service
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