Jeans Catering 2.3 out of 5.0 2.3/5.0
Watertown, MA
(No Phone Number)
  Reviews (3)   Website    
Overall Rating
Quality of Service:
   2.3 out of 5.0 (2.3/5.0)
Responsiveness:
   2.0 out of 5.0 (2.0/5.0)
Professionalism:
   2.3 out of 5.0 (2.3/5.0)
Value For Cost:
   2.6 out of 5.0 (2.7/5.0)
Flexibility:
   2.3 out of 5.0 (2.3/5.0)

 
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Mrs. P
Wedding: 10/11/2008
Reviews: 5
0.0
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)

Food was incredible, but the positive comments end there. The wait staff took food away while people were still eating it, drinks people paid for were removed before they had taken 2 sips, and waitresses kept leaning into photos that my husband and I were taking with my family. They could not speak enough English to even point out if any of the coffee was decaf for my mother. The centerpieces were not set up, and the greenery that THEY suggested we buy for them to drape on the tables was left in the package it came in on the bar, untouched. The room was not ready when guests started arriving even though they said they'd be there 2 hours before guests. It's been almost a month since the wedding and we still can't get them to return our calls to discuss the poor service. This happened before the wedding too; we would call to discuss details and wait 3 weeks for a return call, even though we left many messages. When I started making payments, they actually called me and asked me why I was sending them money...they had no file for my wedding information. The guaranteed price they gave us at the beginning somehow went up a good 600 dollars at the end, leaving us with a big problem with the budget that was carefully planned around the various venders gave us. I would not recommend this company at all and am currently looking into our options for a refund since we did not receive the service that was promised and paid for. My brother used them for his wedding several years ago and everything was wonderful, but the company apparently has switched management and I would not want anyone to get stuck with them now.

Reviewed On:
11/02/2008

Services Used:
Catering

Keri
Wedding: 09/01/2007
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I booked Jeans for my wedding and they did an incredible job. We hired Tina as a wedding planner and she did such an amazing job. We have recommended her to everyone. She made our ceremony site which was a hall look amazing. It more than I could have asked for. I cried walking in just to see the beauty inside

Reviewed On:
11/01/2007

Services Used:
Catering

caraleslie
Wedding: 06/17/2006
Reviews: 7
2.0
out of 5.0
Quality of Service: 2.0 out of 5.0(2.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)

They were ok.. Photographer was horrible he took almost a year to get me my photos.. Would not recommend Light of the year photography.. They last min got ride of the cake people.. Icing on the cake they were fantastic but i stayed with them.. They failed to contact me in enought time to get a new cake done anyhow..
They were not good at calling back people when necessary

Reviewed On:
02/07/2008

Services Used:
Catering, Photography, Wedding Cake, Band, DJ, Invitations