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Davids Bridal
125 NW Loop 410 # 510
San Antonio, TX 78216
 
 
  Reviews (39)    
4.1 out of 5.0
4.1
out of 5.0
Quality of Service:
 (4.1/5.0)
Responsiveness:
 (4.1/5.0)
Professionalism:
 (4.2/5.0)
Value:
 (4.4/5.0)
Flexibility:
 (3.9/5.0)
 
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MICHELLE
Wedding:
11/12/2011
5 Reviews
4.2
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I initially bought a dress that I was not really happy with - so they allowed me to exchange it (the one I was buying was more expensive so I'm sure that helped). The first couple of consultants were so-so, but Carolina (Carrie) was awesome! She really knew what she was doing and was really supportive even though I was exhchanging. If you go here definitely ask for her!
 
Ana
Wedding:
09/10/2011
9 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I bought my gown and bridesmaids dresses at Davids Bridal. They were always nice and helpful. I had no problems with them.
 
MrsCassieZ
Wedding:
05/21/2011
5 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
I love my dress, and my bridesmaids loved their dresses. The women who helped us were super patient when I was flipfloping between two dresses! They were all very nice and professional. The only thing I have to say that really bothers me is that they sell you dresses that need alterations, but when I went for my alterations fitting and they told me the price, the alterations actually cost MORE than the dress did. Needless to say I was able to find someone else to do them at a much more resonable price, and my dress fit perfectly! But I absolutely loved trying on all the dresses and they were all veyr nice the whole time! Overall great experience.
 
Julie
Wedding:
1+ year ago
5 Reviews
4.5
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I had an overall great experience with David's Bridal. My Mom had come into town about a year before my wedding date and we went dress shopping. We had made an appointment at David's and all the ladies there were very responsive and helpful. My bridesmaids gowns were also from David's and after each bridesmaid order/picked-up their gown, David's would call to let me know! The only negative: I bought my dress a year in advance and when it was time to take my dress in for alterations, almost 6th months later, I had lost some weight. My alterations were over half the cost of my dress making the total cost of my dress way more than I wanted to spend! I don't think this could have been avoided unless I would have waited before actually purchasing the gown.
 
Andria
Wedding:
03/27/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
great service my dress was awesome
 
calichandra
Wedding:
03/06/2010
5 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I really did love my dress and was glad I found it at David's Bridals. I had other brides suggest places, but when I asked how much their dress cost- 3 grand or so- no thank you! I know it is an important day, but I can't see spending that much on a dress unless you just have so much money you don't know what to do with it. I went to the one off of 183 by Wholefoods. The staff was very helpful. I think I got a little carried away on the day I bought my dress with buying the bra and the bustle and the veil and the tiara and the shoes....then later realizing I probably could have found all those things for a lot less, and there is no return policy. I also did not like the look of their alterations department. There are hundreds of gowns back there- and they need weeks to do alterations. I ended up going to a local lady recommended by a friend- and had my dress back in a week and it was super cheap. She does it out of her home and I felt like my dress was in good hands, not lost in the stack. (Clothing Alterations- Betty Quinell)
Overall David's Bridal has a lot of choices for reasonable prices.
 
Leti and Joey
Wedding:
10/24/2009
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I feel in love with my dress as soon as the consultant brought it to me. I always hear bad comments about David's Bridal but I had great service.
 
Sable and Matt
Wedding:
08/15/2009
7 Reviews
3.6
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I went to the location across from North Star Mall. The service there really depends on who assists you. The first time I went in to find my dress, it was an amazing experience. I was so happy, because I found my dress, veil, shoes, and jewelry all in that one day. However, everytime I had been back since it was not such a happy experience. I went there with 3 of my bridesmaids on 3 different occassions and they did not help us because they were so busy, so I pretty much helped my girls. When I went again with my mom to find her a dress, it was just average service. There were some other minor details I wasn't so happy with, but overall I was satisfied only because I found my perfect dress and on the day I picked it out I had someone very helpful and kind assisting me. There were quite a few times I had to ask the manager some of my important questions, and don't be affraid to do so too! If you find your perfect dress here, then I think it's worth all the other stuff.
 
hje and John
Wedding:
08/01/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I loved my wedding dress, and they did a wonderful job altering it. I am really small and they basically took a dress and remade it to fit me. I am happy with their work.
 
tjfvlpwedding and Thomas
Wedding:
06/05/2009
5 Reviews
4.5
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
I have to say they helped me a lot b/c I made an appt with a sure decision of what I was wanting. But I wasn't liking anything and so they just started bringing me dress that they thought I would like and that is how I found the perfect one. My husband love it and said I look amazing and all of the little girls in the family thought I was a princess!!!
 
Ryna17 and Joshua
Wedding:
05/09/2009
4 Reviews
3.2
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I went to the Davids Bridal on San Pedro. I was not happy with the ladies in the alterations department. They made my dress an inch too short and then they tried to tell me I was wearing different shoes then when I came in for alterations. They made me feel like it was my fault that my dress was to short and then they told me it could not be fixed. I finally got to speak to the manager and he talked to the head seamstress and she told me she could fix it. Three months and a week later my dress was fixed. One week before I had to take it Illinois where my wedding would be. Talk about cutting it close.
 
Kimberly
Wedding:
02/28/2009
5 Reviews
3.2
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
We got a flower girl dress here. Our first attempt with a David's Bridal in South Austin resulted in a wedding consultant who was too busy talking to her friends about drinking the night before to help us. She clearly hated her job. :) We went back another day to a store in North Austin and got a better consultant. The dresses were all pretty typical but reasonably priced. It was fine for a flower girl dress. It came quickly and lasted through two weddings (mine and my cousin's)!:)
 
GoddessMichelle and Benny
Wedding:
11/01/2008
6 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
My dress and most of the bridal parties dressescam from David's Bridal. All of the dresses were beautiful. I was able to customize my dresses trim. The seamstress did a wonderful job at altering the dress at my final fitting. I was very happy with this company.
 
BethanyGerrick
Wedding:
10/11/2008
4 Reviews
0.8
out of 5.0
Quality of Service:0.5 out of 5.0(0.5/5.0)
Responsiveness:0.5 out of 5.0(0.5/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Dress & Attire
 
HORRIBLE, I can't say enough bad things about them. I dealt with 3 locations for my wedding and although San Antonio was BY FAR the worst, none of them were great.

I only wanted to order a dress and I had to call back 5 times to do so. The girl answering the phone was incredibly ignorant and unprofessional. My 12 year old niece could do the job better.
 
Cassie and James
Wedding:
09/06/2008
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
They were very nice when we went there. It just took forever to get the dress altered. They did a good job.
 
Vanessa and Sergio
Wedding:
08/16/2008
3 Reviews
3.4
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
The dress was beautiful and perfect. I actually got it the same day I went in for fitting. It was then steamed and pressed and ready to go. I loved it. Although, a lot of the dresses I tried on before the one I picked seemed like they were way too small, but the lady said that was how they fit. I didn't particularly like them because they looked like they were too small, uncomfortable, and of course showed everything you don't want showing on your wedding day. But the dress I got was perfect!!!
 
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