Pamela's Bridals by Appointment Reviews

12 | Newport News, VA
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12 Reviews for Pamela's Bridals by Appointment

Recommended by 99%

12
WeddingWire Couples' Choice Awards 2013 Winner

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 5.0
  • Value 4.9
  • Average response time 4.9
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  • D

    Darlene · Married on 06/25/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pamela went above and beyond with helping me find a dress that fit my budget. She found out what I was looking for and ordered more. I absolutely loved my dress and it fit my budget. She is a fantastic person to work with. She also created my bridal flowers. They came out perfect.

  • S

    Sandra · Married on 12/21/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    On my quest for the perfect gown, I stumbled upon this website for Pamela's Bridal Salon. After seeing the many five star reviews, I decided to give her a try. I was apprehensive about going to a small salon in her home, but I'm glad I didn't pass her up! Pam ended up being my fairy godmother of wedding gowns!!! As soon as I met her, I felt like I'd known her for years. Every appointment is a one-on-one experience and her total attention and focus is on you. This is a very different experience from the big bridal stores where the sales person is running from customer to customer. Pamela was so patient with me, as I tried on almost every gown in her posession. I did find the perfect gown on my first appointment and at an AMAZING price!!!! I ordered the gown in May for my Dec. wedding and by July it had arrived. It was impeccable quality and I couldn't believe I had gotten this gown for the price I paid. Pamela also created a one-of-a-kind sash and hair accessory for me, as well as a bird cage veil. I had spoken to many bridal salons about the vision I had for my hair and I absolutely wanted feathers in my hair piece. I had received blank stares at other salons, but Pamela knew instantly what I wanted and created an absolute gorgeous hair comb for me. I can't tell you how many compliments I got on this hair comb on my wedding day. Pamela also referred me to a seamstress that altered my gown to perfection in a week!!! Try getting that at another salon!!!!! The seamstress ended up working on my bridesmaid dresses and my mom's gown within a two week window. Pamela is extremely professional, while making you feel like a family member at the same time. I thank her from the bottom of my heart for making me feel special. She made, what can be a stressful experience, into a fond memory I will cherish forever. I will never forget THE MOMENT when I tried on the gown and Pam and my mom gave me the same look of approval and joy. Thanks, Pam!

  • User2691577 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pamela is a gift! My mother, sister and I visited her store first when looking for a wedding dress for me. Her variety was amazing for the space she has and I found the perfect dress for me at an amazing price (almost 75% off!). She was always available to answer any questions and so excited for us and my big day. She is truly amazing.

  • H

    Heather · Married on 10/13/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pam provided me with such a beautiful dress for my wedding day. We also got the flowergirl dresses from Pam and they were beautiful and well made! I had initially started my dress search at David's Bridal and after an appointment that lasted way too long due to an inattentive attendant and only trying on 3 dresses, I was ready to give up. But then I went to my appointment with Pam, and it was a totally different experience. It was completely one on one with her. There were no other sales women or customers interrupting because it's a small boutique in her home. As we're looking at dresses she gets to know you and can easily pick out a dress that reflects your personality. The first dress I tried on was the dress I ended up going home with. It fit like it was made for me and I felt so beautiful in it! Of course I tried on a few dresses after that, but kept going back to that first one. When I tried it on again with the veil, both my mother and Pam knew it was the one! Pam is such a great person to work with and she really is devoted to helping brides find that perfect dress. She made the dress process so easy and smooth!

    Sent on 11/02/2012

    Pamela's Bridals by Appointment's reply:

    Heather, it was such a pleasure working with you. The gown was made for you and you were gorgeous in it ! Please send pictures and good luck in your future married life.
  • H

    Heather · Married on 09/27/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I cannot speak highly enough of Pamela! She has beautiful dresses that are unique and very affordable. I highly recommend you visit her shop, you will not regret it!

    Sent on 10/09/2012

    Pamela's Bridals by Appointment's reply:

    Thank you so much. It was fun working with you and your family. I know you looked gorgeous in the gown. Please send me a picture for my wall of beautiful brides.
  • R

    Rebecca · Married on 09/22/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pam was wonderful! I didn't give her much of a time window to find a dress, I was looking for a dress only 2 months before my wedding!!! But Pam found the dress of my dreams, pulled strings to get it in my siZe and had me in a fitting within 2 weeks. She was like the fairy godmother of dresses. At my wedding everyone asked about my dress and I said "you have to go see Pamela she's amazing". I was a plus size bride and she made me feel comfortable, beautiful and put me in a beautiful gown.

    Sent on 10/02/2012

    Pamela's Bridals by Appointment's reply:

    Thank you so much Rebecca. Hope you and your gorgeous hubby have a wonderful life together.
  • User2694131 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pam helped me go through 3 different wedding dresses over the course of 5 months. She was so very understanding and helped me so much. Also, her prices can not be beat for the quality dresses she has.

    Sent on 10/04/2012

    Pamela's Bridals by Appointment's reply:

    Thank you so much Lori, hope you had a wonderful wedding. I know how gorgeous you looked.
  • R

    rebecca · Married on 08/11/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pamela was an absolute delite to work with. She worked hard to get everything I wanted even when I changed my mind a few times in the last minute. Thanks Pam for all of your hard work, My wedding was a success because of you!

  • denell

    denell · Married on 06/23/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    After I visited several shops in the Virginia Beach area & some on numerous occasions, I decided to go across the 'water' to the Peninsula. Luckily I found Pamela's Boutique. I called to make an appointment and at first I was skeptical because her boutique is in her home. I was envisioning all sorts of horrible thoughts as I drove over the Hampton Roads Bridge Tunnel thinking that I was making a mistake.

    When I arrived at her home, I instantly felt a great vibe when I met Pam. She took me into a back room that she had set up as a bridal salon. Dresses, Shoes, Jewelry & Veils. Everything you would expect from a bridal salon but in a more intimate setting.

    I found a dress that I absolutely loved. It took me 9 months to find the "one" & it was definitely worth the wait.

    If you're looking for one on one service and just don't want to be a cookie cutter bride, I would strongly recommend Pamela's Boutique.

  • J

    Juliet · Married on 04/28/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I couldn't have asked for anyone better than Pam. The first visit I immediately found my dress after 2 different dress try ons. Pam made sure to order my size in a perfect time manner. Also got all my bridesmaid and maid of honor dresses at pams. She kept me in the loop with all my orders, made sure I was completely satisfied with all the dresses. I highly recommend her for anyone looking for any wedding dresses, prom dresses or even formal wear! Great service, thank you so much!

    Sent on 10/02/2012

    Pamela's Bridals by Appointment's reply:

    Juliet, thank you so much for the wonderful review. It makes a difference. It was fun working with you. Hope you have a wonderful life with your new hubby.
  • C

    Christine · Married on 01/14/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I went to Pamela's bridal boutique when I was 6 months pregant. I was very down and out about wedding dress shopping because let's face it, it isn't easy finding your dream dress knowing that you'll be walking down the isle at over 7 months pregnant. I found Pam's shop online, called to make an appointment, and went by myself after work one day. I didn't want to drag my mom to another long and unsuccessful appointment with vendors that try to throw a dress on you and convince you to buy right there on the spot. When I got to the shop I was weary by the size. I knew for sure I wouldn't find a dress in there that would fit me with such a small selection. I was right. I didn't find a dress...I found about 8 that I loved! The more we dug through the gowns, the more I realized how many dresses were actually in there...not to mention the bargain prices! It was such a relief to be able to look through the gowns, pull the ones I liked, and get honest feedback from Pam about what looked good and what didn't. I didn't feel rushed or pressured. She felt like a loving mother or long time friend trying to help. As soon as I tried on THE dress, I knew. I asked if I could sleep on it and bring my mom and sister back the following day to show them my 3 favorites and get their input. We all agreed on the one I loved and for the first time since I had gotten engaged, I felt like I could still be the beautiful bride I have always imagined, even while being pregnant. Pam has a love for weddings that is so real and joyful to be around. She helped me out and made my dress shopping experience a good one when all of the other shops or boutiques did the opposite. I could never thank her enough! Her alterations lady is great and worked around my schedule as well. Would I recommend this boutique to others? ABSOLUTELY!

    Sent on 10/10/2012

    Pamela's Bridals by Appointment's reply:

    Thank you so much Christine, it was so much fun working with you.The wedding pics were beautiful. You and your mom sure pulled it together. As soon as I met you, I knew you would be a gorgeous bride. It wasn't easy deciding on a dress for you, everything looked fabulous! Your mom was a hoot. How is the baby and motherhood? Lots of luck with your new family.
  • S

    shatoria · Married on 07/28/2012

    4.0
    • Quality of service:
      3.5
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      4.0

    This business has reasonable prices and nice dresses. She made sure that she had all the attention on the bride to make her wish come true.

    Sent on 10/11/2012

    Pamela's Bridals by Appointment's reply:

    Shatoria, I'm sorry and hurt that you felt my service deserved a lower star rating.You came in with a wedding date 16 days away.You had a small budget.You chose a dress that was too big and were reluctant to pay for alterations.I offered you any dress that would fit. You declined.Two days before the wedding you wanted a bridesmaid dress and two flowergirls. We did get it all together.Even when you called the night before the wedding saying the flowergirls mother had already bought dresses and I told you to bring them back after the wedding.This would never happen at ANY other bridal shop.I thought I had given you a VERY good quality of service. Was responsive to your EVERY need. You got a $1200 dress for $300 and I thought I handled the entire situation professiionally.Again, sorry you were dissatisfied.

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