Jillian's Bridal Loft Reviews
Reviews
3.7 out of 5 rating
3.7 out of 5 rating
19 Reviews
73% recommend it
-
User2408898 Sent on 11/04/2015I found my dream dress at this boutique, I can't thank enough this ladies for patiently help me with all my inquires . I highly recommended this bridal shop . -
User2267160 Sent on 08/12/2015I couldn't be more pleased with Jillian's Bridal Loft! After countless shops and trying many dresses on, I finally found the dress at Jillian's! The professional yet comfortable atmosphere put me at ease, and they allowed me to stay as long as I liked. They found the perfect dress for me within the first 10 minutes! Go to Jillian's! -
User1731547 Sent on 07/25/2014Jillian's Bridal Loft was my first and only experience for finding my wedding dress. I get overwhelmed very easily and had no idea WHAT I had planned for my wedding dress to look like but Amber made it so easy, fun, and relaxing for me. I was her last appointment of the evening and she even stayed longer than normal to help me find my dress and to have that special experience every person should have. Amber does a fantastic job at what she does and you can tell she enjoys every minute of it. I thank her for the great experience my family and I had and cannot wait to go back for my wedding party! Thank you, Amber & Jillian's Bridal Loft for letting me say 'Yes' to my dress!
-
User2168515 Sent on 06/08/2015I had a great experience with Jillian's Bridal Loft finding my bridesmaid dresses. They had a great selection and they told me about all the different colors available in certain styles, etc. It wasn't stressful and I had a lot of fun trying on and deciding on bridesmaid dresses. I picked out the dress for my bridesmaids and all they had to do was call in and tell Jillian's their measurements. Jillian's placed the order and all of the dresses came back great! One bridesmaid had even given measurements that didn't sound right, so Jillian's called me to check (which was really helpful)! They were great to work with and the dresses turned out beautifully!
-
User1092132 Sent on 02/16/2013We were so impressed with Jillian's Bridal! We were in desperate need of bridesmaid dresses and had already gone to other boutiques to look at a few and did not have much luck at all. We made a last minute appointment, but Libby was so flexible and willing to work with us. From the moment we walked in, we had her attention and service. She was so patient and kind, very understanding, and so helpful! I would absolutely recommend going to this boutique! It was an amazing experience!
-
User1002831 Sent on 11/04/2012Jillian's Bridal Loft is the hidden gem in the Charlotte region. I am SO impressed by the services we received from this bridal boutique. Libby is the hardest working bridal consultant ever! She worked diligently to make sure all the wedding day attire and finishing touches were perfect! Her communication was impeccable, and she was the easiest person to talk to. She never once imposed her opinion and always found a solution to any problem that arose during my time as a client with her. My husband loved her too! Nothing I threw at her phased her. Libby is so good, I ordered my wedding dress from a picture I saw online, and she was kind enough to do a "mock fitting", putting two different dresses together to similate how the real dress would look on me. When the dress came, not only was the sizing PERFECT, the dress looked absolutely AMAZING on me. I was truly overwhelmed with our experience with Jillian's Bridal Loft. I would not recommed any other bridal boutique in Charlotte area!
By the way, this is truly an appointment only bridal boutique, so you have the boutique to yourself and your bridal party to shop, relax, and sip wine if you like. What more can I say! -
User1276402 Sent on 08/07/2013Awesome place, Found the gown I wanted for a better price then expected. Thank you Jennifer.
-
User2221411 Sent on 07/11/2015When I went to Jillian's I found a beautiful dress. They told me it was one price when it was advertised for another. The salesperson reluctantly gave me the dress for the advertised price. Also when I was trying on dresses I did not feel that my experience was important. I felt like the consultant's attitude was that she didn't care whether or not I bought a dress and was happy. The consultant left me in my tiny dressing room, for what seemed like forever after trying on the last dress I had picked out, before asking if I would like to come back out in my last pick. When she had left I was under the impression she was bringing another dress. I did purchase my dress from there because it is the dress of my dreams. Although I wish I would have gone somewhere else.
When my dress came in they did not call me. I had to call them after waiting over 6 months for my dress to come in. When it did come in it was so big that they had to take it in all over the place. I had not lost any weight at this time. I belive that I was measured incorrectly and it ended up costing nearly 400 dollars in alterations. The alterations associates were very surprised that the dress was so big. When I initially asked how much alterations would cost during my dress purchase I was told unless you are getting something major it should only be around 175.
I also purchased a headband to go along with my dress and they said it would only take a couple of weeks. When I went in for my dress fitting a month later I asked about my headband. The consultant said it was on backorder and would be in before my wedding. I think that she should've had the decency to call me and let me know.
I have the dress of my dreams now. My shopping experience could have been better and overall if I had to do it all over gain I would go to a differnt bridal shop.
-
User2199475 Sent on 06/27/2015I ended up finding my dream wedding dress and it looked great on my wedding day, however, I would never go back to this place and would not recommend it to anyone. My experience with them was very stressful. The tailors are very dishonest. You have to exactly know how the dress should look like, otherwise they will send you home with a dress that does not fit you well. They did not do their job correctly. I had to go back twice and pay extra each time until the dress finally fit well. I ended up paying twice as much they quoted the first time. I told them about my concern and they said they didn't care. -
User1230394 Sent on 07/07/2013A total disappointment working with this salon. I had to track down my gown because they lost it/ misplaces it when it came in. I recieved no calls or updates. When I called no one could answer my questions and I was told blatant lies over a two week period as I tried to track down my gown. The situation escalated to the owner who would not even take responsibility for the mistakes of his staff and store, he was completely unprofessional. I would never recommend this shop or any of those owned by this man.
Are you interested?
Send a message Are you interested?
Send a message