Working with Mark and the rest of the heart-to-heart team was an experience beyond my expectations. From the beginning, they made us feel special, heard, valued, and taken care of.
Some of the highlights are:
1. Food is BEYOND AMAZING!! We did the tasting a full 10 months in advance and all my family could talk about before the wedding was how much they were looking forward to eating the food again. It left a GREAT impression on everyone, even picky eaters!
2. Mark's patience with a very uptight bride. When we went to do our wine tasting/selection, I was feeling so overwhelmed by all of the decisions that still needed to be made for the wedding. Mark made the process SO FUN and easy! It is obvious that he has a real passion for his work and really wants to make the event special and wonderful.
3. Flexibility! We hired heart-to-heart for our wedding and a brunch at our house the next day. I made several requests for changes to both menus at various times through the process and Mark was extremely accommodating and helpful.
4. Their serving staff.... on our wedding day, I did the most embarrassing thing... I sat down at the reception, put an entire shrimp in my mouth, forgetting about the tail (that's how excited I was to eat the delicious food!). I tried to subtly spit the shrimp into a napkin, and accidentally fumbled it onto the floor. I was so embarrassed and turning bright red and praying none of my guests would notice the Bride's faux pas. As soon as the shrimp fell, one of the serving staff immediately bent down to grab it with a paper napkin and whisked it away. None of my guests noticed anything, he was that fast!! I could not be more grateful to that man for taking care of my problem so quickly and discreetly. All of the serving staff was incredibly attentive and yet invisible - they were there when needed and seemed to disappear into the background when not needed. Amazing service, and if I could hire that one man to join me at every meal to ensure I did not make an idiot out of myself - I would!
Amazing food, wonderful service, stellar customer service. I don't know what more people could ask for, this is hands-down the best choice for catering, and we will be using them in the future!
Sent on 11/15/2019
Sharon Towner
· Married on 08/05/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Heart to Heart Catering went above and beyond to help with wedding
Mark and his crew did an exceptional job in executing our menu and service for our daughters wedding held at The Emerson. We had a morning wedding and created a custom brunch menu with Shakshuka, quiche, pancakes, pastrami salmon bagel bites and a beautiful champagne bar. Most importantly he recreated our moms family cake "Grandma Carmel Cake" which everyone loved. Mark is easy to work with and very helpful in menu selection. An absolute gem to work with and understands great tasting food.
Sent on 05/08/2019
Heart to Heart Catering's reply:
Thanks Sharon for your sweet comments. It was truly our honor to serve you, Courtney and your family and friends! We hope our paths cross again, as we would love to serve you in the future. Thanks again for choosing us. Best to you! Mark
Thuy Nguyen
· Married on 07/27/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
impeccable service & amazing food
WOW!! Words cannot describe the amazing work this team did for our big day! Hands down, choosing Heart to Heart Catering was one of the best decisions we made for our wedding. Our guests are still raving about the food - some of our favorites were the lollipop lamb chop, the crab tower, and the beef wellington! Mark Frye (General Manager/Managing Partner) and the chefs (Co-owners) Mary Ellen and Tom were amazing from the first time we met during our complimentary full menu tasting. We knew it was meant to be, and they were the one!! The level of operation and execution was impeccable! Mark went ABOVE and BEYOND to help his super detailed oriented bride (AKA me!). Let’s just say Mark was my right hand man! He knew exactly what I wanted, what I needed and what I envisioned for the perfect reception: he attended EVERY meeting with me AND without me, he corrected mistakes (to my expectation) made by other vendors, he helped polish my day of the wedding timeline, he swept/cleaned/restored the venue to its original state including the million rose petals left behind from our send off, and MUCH MUCH MUCH more. With the most honest and sincere recommendation, you will absolutely love these guys. It is with no doubt that you will have the best experience working with Mark, Mary Ellen, and Tom because they will treat your celebration like their own. Side note to those brides who plan a long distance wedding like myself, you are in GREAT hands!
Sent on 08/27/2019
Heart to Heart Catering's reply:
Thanks Thuy for these heartfelt words. The honor was truly ours. Thanks for choosing us. We wish you and Emil only the very best in your journey ahead. And we look forward to working with you again whenever you need us.
Hugs to you both!
Lindsay Raften
· Married on 06/01/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
WOW- best food EVER!
To say they do an amazing job is an understatement. We had them cater our rehearsal dinner and wedding and they were INCREDIBLE. So professional, handled everything and the food was OVER the top. Everyone was raving about how great it! They handled everything so well! It was more than I could have ever asked for. The quality was so good. Hire them, you will NOT regret it. They are an amazing catering company!
Sent on 08/02/2019
Heart to Heart Catering's reply:
Thanks Lindsay for your wonderful comments. We too loved working with you and Ryan. I'm so happy you were pleased with our service and food. We're here if you ever need us again. Best to you both!
Mark and the Heart to Heart Team
Megan
· Married on 04/28/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Above and Beyond!
This group went above and beyond to make my wedding night unforgettable. We had amazing hors d’oeuvres to start our event, awesome risotto station, and the best sliders! Everyone LOVED the Honey Butter Biscuit with Chicken! Yum! The cake was not only beautiful but tasted AMAZING! The icing was to die for! There is absolutely nothing they missed! Everyone at my wedding were in awe of the food. Our vendors that go to weddings every weekend said it was best wedding food hands down. My family and friends continued to mention the excellent food and more than accommodating service! Thank you for making it the most amazing night of our life.
Sent on 04/29/2019
Heart to Heart Catering's reply:
Ahhh, you are so sweet Kristin! it was definitely our honor to have been selected to serve you and all of your family and friends last night! I'm so happy everything turned out so beautifully! Thanks for the kind words. The entire Heart to Heart Team wishes you and Kyle the best! We hope to see you again sometime down the road.
Thanks again or selecting us. From our hearts to yours!
Mark and the HTHC Team
T Mosby
· Married on 04/14/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Very pleasant
They very easy and pleasant to work with.
Staff was very attentive while serving our guests.
The chicken picaata was wonderful.
Thank you for serving my family.
Sent on 06/04/2019
Heart to Heart Catering's reply:
Thanks Teresa,
It was wonderful working with you and Stephen. We wish you only the very best!
Thanks again.
Mark
Arlette S
· Married on 03/23/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Mark and his team were amazing to work with! We had a venue that required a lot of extra work and the team did an amazing job!
Our food was fantastic! We had a speciality station that was very good! We went with an Italian theme and everyone raved about the food! I’m still hearing from friends it is the best food and venue that they have ever had at a wedding! Mark and his team were very easy to work with and were very calm during the entire process! I would highly recommend them to any bride or catering need!
Sent on 04/13/2019
Heart to Heart Catering's reply:
Thanks Arlette. You and Brian were amazing to work with. We were honored that you choose us to cater on your special day and I'm so happy everything turned out so well. Our entire team wishes you and Brian the best and many wonderful years together!
Mark
Bruce Schultz
· Married on 12/22/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Excellent!!
We highly recommend Mark and his team. It was great experience to work with them. I will definitely be using them for any dinner parties. We had several people tell us it was one of the best steaks they’ Had
Sent on 12/25/2018
Heart to Heart Catering's reply:
Thanks Bruce and Delphine. We loved working with you both and wish you many great years together! It was such a beautiful evening. We will have fond memories to carry forward.
Take care!
The Heart to Heart Team
Jessica
· Married on 11/10/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Exceptional!
I can’t recommend Heart to Heart Catering enough! From the very beginning, Mark and Tom were a delight to work with. The tasting gave us a sample of the delicious food to come, and they worked with us to customize every detail. Mark even went with us to meet with the event site coordinators and provided expert advice. The food and service at our evening wedding reception were exceptional. Some comments from the guests: “Best wedding food ever!” “This steak is cooked perfectly!” “The food is amazing!” We could not be happier with Heart to Heart and are happy to recommend them to anyone looking for a catering experience that goes above and beyond the rest. Heart to Heart helped make our day a special one that we’ll never forget.
Sent on 12/06/2018
Heart to Heart Catering's reply:
Thanks Jessica for the kind words. It was such a pleasure working with you and your mom and getting to know Jeff. It was a beautiful wedding and we were honored to be part of the experience.
Best to you and Jeff!
Allie
· Married on 09/08/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Heart to heart catering was a joy every step of the way. They will be as involved as you want. mark calmed every nerve I had and helped me every step of the way. The food is incredible and we received so many compliments! We loved working with you! Chef Tom and his wife are so kind and very involved in the process as well. Thank you for being so accommodating!!
Sent on 09/22/2018
Heart to Heart Catering's reply:
Ah Allie, you are so sweet. We loved every moment of it - as did your guests! And so enjoyed working with you, Billy and your family! We wish you both only the very best.
Mark
Linda
· Married on 05/12/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The food for our wedding was amazing! Scratch kitchen quality, everything we hoped for, and all our guests gave great feedback! Sadly, there were not enough leftovers for us to have another meal!! Tom was very willing to work with us as our needs changed and make great suggestions along the way. ...even had a great bartender for us!!
Sent on 05/24/2018
Denise · event on: 05/08/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The most professional, friendly event serve I've ever worked with. The attention to detail with the food and the event planning was impecible. I received rave reviews on the magnificent food and the thoughtfully planned out setup. Chef Tom, Mark and team, you made the event a complete success. I will recommend you for all our corporate events at Cisco.
Sent on 05/22/2018
Cynthia
· Married on 04/14/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Heart to Heart catered a pizza event for my family reunion! It was the best pizza I've ever eaten and was a huge hit with the relatives! From arrival to departure Heart to Heart took care of everything and made it so easy for me, the hostess! I highly recommend Heart to Heart!!
Sent on 10/03/2017
Justin
· Married on 03/30/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Heart to Heart not only has exceptional catering and event planning services, but they're also in the business of providing a stress-free experience from beginning to end. With over 200 guests in attendance, the team was spectacular. They managed queues quickly, and personally ensured all guests were having a great time and enjoying the food and beverages. During the days leading up to the event, they were willing to help close any loose ends, big and small. Their attitude was always up beat from planning stages all the way through the event - incredibly patient, thoughtful, and full of ideas for problem solving. All of this exceptional service was equally matched by the food. The carving station, risotto bar, and flat breads were delicious, fresh, and served hot. Guests went out of their way to rave about the food, with several noting how this was nothing like the typical food at a reception. Tom, Mary Ellen, Mark, and the entire team far-exceeded expectations. We're now looking for an excuse to have another event so we can work with them again!
Sent on 04/06/2018
Glenn
· Married on 12/31/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Everything was excellent, totally professional service, food was delicious. Very responsive and arrived early to set up and stayed until everything was cleaned up and put away. Wonderful communication skills before, during and after. Our experience was fabulous and we would highly recommend Heart to Heart catering.
Sent on 01/25/2018
Delynda
· Married on 12/23/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Amazing food! The Beef Wellington was spectacular. Heart to Heart made our event even more beautiful.
Sent on 01/25/2018
Suzanne
· Married on 12/16/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
HOW pleased were we with H2H Catering? From the detail on the organization, timeliness, food presentation and taste to the how-can-we-help-you attitude to making our guests feel comfortable to packing up the food and cleanup, we were so impressed and grateful! We will use you all again and highly recommend to others!
Sent on 01/30/2018
Phil
· Married on 12/14/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I have had the opportunity to work with Tom and his team on two separate occasions in the past 6 months. In both cases he signicantly enhanced our event with his diverse menu as well as his highly professional team. He was extremely easy to work with, provided terrific recommendations for the menu, and the quality of his offerings exceeded all expecatations. I will use his team again for future events!
Sent on 01/26/2018
mary
· Married on 12/09/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Heart to Heart has consistently swooped in with the utmost professionalism, fantastic food presentation, and quality that I have used them more than 5 times!
Sent on 01/25/2018
Debbie
· Married on 11/25/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Heart to Heart Catering was a pleasure to work with! They were able to guide us in our menu decisions and all of their food was delicious. It also looked beautiful! We had no worries about logistics during the event, Tom took care of everything and it all went smoothly and without any problems. I would highly recommend Heart to Heart and plan to use them again!
Sent on 01/26/2018
JAMIE
· Married on 11/11/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
This was an amazing evening! Tom and Mary Ellen are professional and so FUN! We had an interactive tapas party with our guests getting to assist in the kitchen and then share in the creations. The food was incredible. These two are wonderful people, they know FOOD and you won't be disappointed.
Sent on 01/28/2018
Patricia
· Married on 11/07/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I have always felt entertaining was a stressful chore until I found "Heart to Heart" catering company, I wish I had known about this company years ago. Tom is very talented, and the food is homemade, fresh and fantastic. I first contacted Heart to Heart for a party at our home and from that time on we have used Heart to Heart catering for our business as well as for personal. Tom is reliable and professional, and I always know everything will turn out perfect. Great job Tom! Thanks.
Patricia and Lionel Velez
Sent on 11/07/2017
Kennis
· Married on 10/14/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I used Heart-to-Heart to cater a party I had at my home for 15 people. As always, everything was fresh and wonderful but the biggest hit of the evening was the short ribs. I highly recommend them for your event!
Sent on 02/02/2018
Kay
· Married on 10/13/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I have enjoyed food at many events, but the catering from Heart to Heart stands alone. After enjoying their amazing bites at a friend's wedding, I wanted their contact information. I have now used this creative team for four events and everyone is always so happy the offerings and raving about the menu! I love it. They make me look good and help make every event so much more successful. I can rave more. Call me. Kay 214-384-4151
Sent on 01/27/2018
Sarah
· Married on 09/30/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I wanted something special for my 40th birthday, but didn't want to do the restaurant thing. So my husband secured Heart to Heart Catering to create a fun and memorable event that we could do at our home. They totally outdid any expectations I had for my party. From the awesome décor, lighting, food and beverage, signage, etc....I couldn't have asked for anything better. Working with Tom and Mary Ellen and their event staff was fun and easy from the start. They are so creative and knowledgeable. I would highly recommend Heart to Heart Catering for any important occasion. You'll be glad you did!
