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Jewelry Exchange
15732 Tustin Village Way
Tustin, CA 92780
 
 
  Reviews (11)    
4.7 out of 5.0
4.7
out of 5.0
Quality of Service:
 (4.6/5.0)
Responsiveness:
 (4.6/5.0)
Professionalism:
 (4.8/5.0)
Value:
 (5.0/5.0)
Flexibility:
 (4.5/5.0)
 
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ANorton
Wedding:
03/05/2011
5 Reviews
4.7
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
I found the most perfect ring here and it didn't break the bank. I would definitely suggest that you go here for your ring if you can. The only thing i didn't like is when we went back to resize it they wanted to charge us and I thought it should be a service you offer to customers.
 
Ashley and Nicholas
Wedding:
10/10/2010
5 Reviews
4.9
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I was able to go in and find the perfect rings with the help of the friendly staff over at the Tustin Jewelry Exchange! My champagne diamonds were beyond all of my expectations and such a great price!!! Before you go anywhere else be sure to stop here and check it out!!!
 
Christina
Wedding:
1+ year ago
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My husband got a great deal on my engagement ring. They provide fast turn around on sizing and all that jazz. I would go back again, definately.
 
Alicia and kre8ion
Wedding:
04/24/2010
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
They were very knowledgeable about there product and took the time to explain all 4 c's. We left knowing that we had purchased the best product.
 
Ann and Josh
Wedding:
03/13/2009
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I found my wedding band here (a half channel diamond band) for a really great price. I was fortunate that the ring they had was my exact size, but they do offer a resizing service. I don't know if their diamonds are conflict free (although for how inexpensive they are I don't think they are). If you are on a budget I highly recommend giving this place a try.
 
pipsqueak
Wedding:
01/24/2009
5 Reviews
3.4
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Jewelry
 
gave us great value, beautiful rings...could not customize, but the store did have a decent selection
 

Wedding:
09/20/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We live in West LA but drove all the way down to the Jewelry Exchange in Tustin for my engagement ring and our wedding bands. They have a bunch of stuff to choose from, and, most importantly, had what we wanted on site. I wanted an emerald cut stone for my engagement ring and other places we went to had maybe two on hand. The Jewelry Exchange had at least five stones of varying quality for us to choose from. That was a plus. When it came time for us to get our wedding bands, we knew we didn't want anything fancy (no stones; just plain white gold), they had bands that they sized for us the same day (which is good ... because we waited until the last possible minute to get them). The staff is easy to work with, but they do try to sell you stuff you might not want. (Be firm in what you want and they'll provide it for you.)
 
tbrownie
Wedding:
08/16/2008
5 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My husband got my ring here.. I absolutely love it, and it was for a great price!
 
Cameron
Wedding:
12/29/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Everything was a great value here. We are very happy with our rings!
 
angelita
Wedding:
06/04/2005
3 Reviews
4.1
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
I did not think they had the variety of jewelry--we purchased our wedding bands and they had limited sizes. I had to make another trip out to Tustin to pick up the size adjusted ring. They did a good job of resizing. It was much more inexpensive than other places. Other than that, friendly employees.
 
msmith93
Wedding:
11/12/2004
3 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I loved my ring. My hubby got to design it.
 
714-703-9343
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4.7 out of 5.0
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