Nicole was fantastic throughout the whole process. Invitations can be overwhelming with the wording & all of the cards to include, but Nicole knew the ins & outs of invitations. She was patient when my fiancée & I flipped through 3 books of samples. She even let us take a book home so we could further review our choices at home. When we did pick a design, Nicole helped us pick the exact wording we wanted. When the invitations came in, they were beautiful. My future mother in law cried when she saw them! I decided to add a bow for a touch of color and when I met with Nicole to discuss this, she had 3 different options laid out for me. It was awesome to give control to someone like Nicole. I am a perfectionist & if you are like me, choose Nicole at Platinum Invitations! She advocates with the company, Carlson Craft for you. I didn't worry about a thing with Nicole ! Shes very personable, responsive, funny, & professional. PICK NICOLE FOR YOUR INVITATIONS! I can't say enough wonderful things about her!