Discussions from Account Support

How do I create a link to the venue location and map/directions?

Good evening, I was trying to stop a payment processing for a wedding website. How can I be refunded because it was taken out of my account?

Is there a way I can download the guest list from excel to the guest list in the app

I have just put my page live that my guests can RSVP. I have just tried testing it, and just realizing there is some fault. I don wish for them to RSVP for any Shower, or Dinner Rehearsal, or select a...

After testing the online invite option for our "Save the Dates" I used the option and then planned on using it again for the actual invite. With no notice or warning It was removed by wedding wire....

Just out of curiousity, how does the weddingwire website use their RSVP option? Do guests just look up their names based on the guest list we create on weddingwire? What if they have kids or a plus...

Is there anyway to delete inbox messages from vendors? I have an overflow of vendors I'm no longer interested in and it's getting confusing. I can't figure out how to delete messages!

I have two issues, I am the friend/wedding coordinator of brides. I put a registry page on website but i want to delete a store and add a different one & site isn't allowing me. I trued deleting...

For some reason my guest list is showing zero attending and zero invited but my entire list of people is still there and categorized? It is still showing some of them going to the rehearsal dinner as...

IS there a way to edit or create new categories in my Task List Section? I would like to have the lists be categories into a few more specific areas... Thank you, Cyn

Is there a way to edit/create new categories in the Task Lists? Thank you! Cynthia

I got engaged two years ago and used the budget tool to calculate my wedding expenses. The old format was so much better! I am now trying to update my budget/expenses by adding in all...

Is anyone having a problem being able to update the RSVP's on wedding wire? There is not an option once their on the guest list. Also, it won't pull up anyone's name on my wedding website.

When directed to my wedding website, the welcome page is blank. In order to see the welcome information, you have to physically click on "Welcome". Is there a way to fix this issue?

Hi all -I have finally finished my guest list (!) and am trying to find the "Message Invite" option on the Guest List area of Wedding Wire, and I don't see it anywhere. Does anyone else have the same...

When our guests search their name to RSVP, two copies of their name show up. Not on our guest list, or even on the search list when they initially search for their name, but when they actually are on...