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Nicholas
Why can't users access our website from ie and Firefox
Nicholas, on April 17, 2019 at 2:47 PM

Does anyone know why users are unable to access our website via internet explorer and firefox web browsers? They get to the log in, enter their email and our password and then are prompted to enter...

WeddingWire Support, Apr 18, 2019 5 94
Dominic
Website doesn't work on mobile browser
Dominic, on February 1, 2018 at 11:27 PM

I recently created a website with the Wedding Wire planning tools, and everything was great. The tools and ease of use are awesome, I pretty much finished up the site in a couple hours. The only issue...

WeddingWire Support, Apr 17, 2019 26 654
F
Deleting unwanted vendor conversations
Future, on September 21, 2018 at 10:44 AM

I would like to know how to delete my unwanted/not hired vendor conversations in messages ????

Amber, Apr 16, 2019 3 187
Jazmin
Can i delete a discussion?
Jazmin, on April 8, 2019 at 11:34 AM

I'd like to delete a discussion, how can I do it? If I delete my WW account, will my discussions and comments be deleted too?

Lynnie, Apr 10, 2019 3 927
Mrs. C
Wedding website online is not Working!!!!
Mrs. C, on April 2, 2019 at 10:46 AM

HELP!!! My guests can only view my website on their phone and this is where I told them to RSVP. I think I have not gotten the responses I should because they cannot access it! I am not sure what to...

Mrs. C, Apr 2, 2019 6 129
Rachele
Website won't load on my phone
Rachele, on January 11, 2019 at 6:50 PM

My wedding wire website will not work on my phone. It is just a blank screen. My fiancee and others it works, but it will not work on mine. Not sure what is going on!

Christine, Mar 30, 2019 13 196
C
Site not working for mobile webpages
Chris, on March 26, 2019 at 3:23 PM

Using the site works fine on a laptop but is broken on a phone. For example, the laptop version is using https://www.weddingwire.us/website/mywedding , where the domain starts with www. and ends with...

WeddingWire Support, Mar 27, 2019 3 88
Reeja
Entering for the rewards
Reeja, on March 21, 2019 at 12:32 PM

I have 20 entries that have been accepted by my vendor but how do it submit an entry to win the 10,000 or am I automatically entered the site is very confusing

WeddingWire Support, Mar 21, 2019 1 76
Janessa
rsvp online
Janessa, on March 19, 2019 at 2:03 PM

I want to use the RSVP online option on my weddingwire page, but I dislike that if the guest's name is similar to others it will show all guest. Example: Say my aunt types her name, Carmen Bueno, then...

Kellie Martinez, Mar 20, 2019 11 250
Annabelle
Request addresses
Annabelle, on March 16, 2019 at 10:29 PM

I send my guests a request for address email through Wedding Wire. I sent to the whole group about two hours ago and no one has received anything yet. How long does this typically take or should I...

WeddingWire Support, Mar 19, 2019 5 204
M
Weddingwire Website Does Not Show?
Maggie, on March 6, 2019 at 3:47 PM

I am having two issues with my WeddingWire website. 1. The Welcome page is not visible unless if you click the link on the side bar. It used to not be that way and I don't see any option in the...

WeddingWire Support, Mar 11, 2019 6 248
Meagan
How to link registry to your website.
Meagan, on March 8, 2019 at 10:00 PM

I am having the hardest time linking my registry to my WW website. I see where to do it on the website editor and I have my registries uploaded to WW I just can't seem to get the links to show up on...

WeddingWire Support, Mar 11, 2019 4 213
D
Weddingwire Rewards
Devan, on March 7, 2019 at 4:13 PM

Has anyone else had a difficult time entering the rewards program? The vendors I type in don't show up on their list and it doesn't give me the option to add them manually.

WeddingWire Support, Mar 8, 2019 4 81
Arielle
Can't add Zola to registry?
Arielle, on March 2, 2019 at 4:25 PM

I am using Zola for my registry, nothing else, and I can't get it to appear on the registry page. I added it in the description, with a link embedded in the text, but when i go to preview the page as...

WeddingWire Support, Mar 4, 2019 3 551 1
C
facebook link not working
Colbie, on February 28, 2019 at 1:39 PM

Hey, I am trying to share my link on facebook. When I type in the URL manually it works- but when I share the link to facebook it says page not found. Has anyone had this problem? If so how did you...

WeddingWire Support, Mar 1, 2019 1 93
M
Survey on Wedding Wire Website
Michelle, on May 17, 2018 at 12:21 PM

Has anyone been able to add a survey to their website? Could you share how you did it. Thank you.

WeddingWire Support, Feb 27, 2019 13 1,183
Tara
Any way to block a person?
Tara, on February 10, 2019 at 11:54 PM

Is there anyway to block someone on here?

Tara, Feb 25, 2019 5 438
A
Guest having problems logging in on wedding website...
Alyssa Flanagan and John Carsia, on January 26, 2019 at 10:38 AM

Some of our guests are having trouble logging into our website. They are telling me they keep typing in their name and the page just keeps refreshing to the login page. They can’t even get into our...

Dani, Feb 16, 2019 9 940
Nanci
Having trouble changing a page name.
Nanci, on February 12, 2019 at 11:11 PM

I tried to create my own page for accommodations, and it is being listed on my pagesas an rsvp page. This would be very confusing for my guests! How do I change this ASAP? My “save the date” cards...

WeddingWire Support, Feb 13, 2019 6 238
ddoug23
How do i view favorited venue's on the website?
ddoug23, on May 9, 2018 at 10:10 PM

I found it on the app but can't figure out how to do it on the app, but can't find it on the site. I can add things to favorites but where are they?

WeddingWire Support, Feb 11, 2019 6 2,087
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