Discussions from Account Support

Hello, for some reason i have booked three vendors and have not received my rewards for booking a vendor. Is there someone that can help please and thanks.

Hey all! Just looking for help troubleshooting. My wedding website has been live for a while (at least three months), and I have the “searchable” option turned on, but when I test it to try and search...

Having difficult time with wedding wire. Please does anyone now how I can have my website menu on the left of the page and not at the top.

Has anyone else had the issue where weddingwire adds hotels under your accomidations on your website? This has happened to me twice now and this last time confused my guests. Super frustrating! I...

I am getting married in Scotland in June but am struggling to get all the info for the wedding on the app/website. Theres no option for international vendors and I can't find a way to manually enter...

Hi everyone! Trying to figure out how to reorrganize our Zola registry? I know I can sort it but when I make the registry “live” I want the least expensive items to show at the top without guests...

A lot of my guests sent song requests in using the wedding website but now I have no idea where to find them so I can show my DJ. Any suggestions?

Is there some way I can recover a deleted account? Just deleted an hour or two ago.

How do I get the RSVP page to work when my guests type in their name? I have everybody loaded on my guest list but if I go on there and type in someone's name its says "0 Guests Found" ? Help me...

How do I find a friend of mine who is also using this app?

I have finally booked a venue (YAY!!) so now I'm going back and deleting the venues that I favorited but didn't book, but they keep reappearing on my favorites list. Anyone else having this problem?...

I purchased a custom domain to use for my wedding website about three years ago through WeddingWire/GoDaddy. I have kept the custom domain through auto renewal since the time. I am now trying to...

how to change/remove the food menu on the RSVP page?

Hi everyone, Just wanted to see if I could get help...I accidentally disabled my wedding website and now have no idea how to reactivate it. When I click anything to edit the website, it wont let me...

Does anyone have any suggestions on the RSVP page to add in a way for guests to let me know of any allergies? Thanks so much!

Hi Everyone, I was wondering how do we pay the vendor through Wedding Wire? I remember seeing that advertisement before I booked the vendor. But now that it's booked and I want to pay I don't see...

I posted a question and the photo I attached I just notice has a personal picture. Can I delete it? I removed it from my photos but its still on the discussion though.

I had no idea I had menu options somehow enabled on my rsvp of the wedding wire website. I definitely never put them in because we aren't doing plated! Now my guests think they have made certain...

I am on the verge of crying with just how awful our videographer was. We paid over $1000 to get a recap, movie, and “raw” video from him and what we got is a nightmare to say the least. I could...

Is there a way to add a page to my wedding wire website that will let guests request a song to hear at our wedding? I've tried the survey and Quizzes, but I can't figure out how to change the type of...