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Just Said Yes April 2021

Guest List - Possible Technical Difficulties?

Lyndsay, on May 21, 2019 at 10:15 PM Posted in Account Support 0 2

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For some reason my guest list is showing zero attending and zero invited but my entire list of people is still there and categorized? It is still showing some of them going to the rehearsal dinner as well... When I try to RSVP guests individually to the wedding section (drop down), there is nothing there. Is this a possible glitch? It has been like this for two days, not sure if I messed something up on my end by accident but I can't figure out how to fix it if so!

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Latest activity by WeddingWire Support Team, on May 23, 2019 at 12:06 AM

Beginner September 2019
Janna · on May 22, 2019 at 1:50 PM
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I think you might be having the same problem I am. The default for the guest list is Ceremony. So if people are RSVPing for Reception or some other category, it's not going to show the RSVPs. This is how it is for me... I wanted people to RSVP for the just "Wedding," so it shows 0 invited, 0 attending because it's pulling from the Ceremony category that I'm not using. Doesn't really matter because I can still see the RSVP status when I go to "Wedding," but it doesn't show on the homepage.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on May 23, 2019 at 12:06 AM
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Hi Lyndsay! Our Support Team was not able to replicate this issue within your Guest List. It may be helpful to try to clear your cache if you are still seeing zero guests attending and invited. You can find the steps to do this at the link below:
https://engagedsupport.weddingwire.com/hc/en-us/articles/115003776886-Clearing-Cache
If you are still having trouble, please don't hesitate to reach out to us at help@weddingwire.com and we would be happy to help!
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