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Sara
Super July 2019

Website Welcome Page Not Working

Sara, on April 3, 2019 at 8:52 AM Posted in Account Support 0 5

When directed to my wedding website, the welcome page is blank. In order to see the welcome information, you have to physically click on "Welcome". Is there a way to fix this issue?

5 Comments

Latest activity by WeddingWire Support Team, on May 20, 2019 at 12:48 PM
  • B
    Master April 2019
    Brittany ·
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    My website has been this way for what feels like forever Smiley atonished

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  • Jazmin
    Devoted January 2020
    Jazmin ·
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    The only way I was able to "fix" it was switching my website from pages to stacked. So instead of guests clinking links to view pages, they just scroll down. I don't like how it looks as much, but it's better than a blank screen imo 🤷🏻‍♀️
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  • Sara
    Super July 2019
    Sara ·
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    I was afraid of this haha. Ugh - I hate how it looks as well, but if it must be done!

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  • Janna
    Beginner September 2019
    Janna ·
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    Ugh, I am having the same issue too and it's so annoying! It's not horrible on a computer, but it looks like just a totally blank page on a cell phone. I emailed Wedding Wire Support, hope they can fix it soon.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi all! Our Development Team is aware of an issue with the paged design on wedding websites not displaying the Welcome page automatically. The team is working to fix this, but you are able to update your page to a stacked view under the 'Design' tab of your website editor as a workaround for now. Please reach out to our Support Team at help@weddingwire.com so we can keep you updated!

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