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Weddings

Live Aqua Beach Resort Cancun Adults Only Reviews

Live Aqua Beach Resort Cancun Adults Only

Live Aqua Beach Resort Cancun Adults Only

Cancun, MX
4.9 out of 5 rating, 26 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
26 Reviews
98% recommend it
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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Awards

26
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
  • D
    Delia C. Sent on 07/28/2023
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    Great job !!

    We celebrated our 25th anniversary and renewed our vows! What a great job Christy did !! She is the best wedding planner!! Everything was just perfect!! Thanks again for a job well done I will definitely refer family and friends to you. 😊❤️
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    Joseph O. Sent on 09/28/2021
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    Amazeballs!

    Claudia and the whole live aqua team were amazing! They made our wedding one for the record books. Our friends and guests have been telling us it is the best wedding they have ever been to. Claudia knocked it out of the park especially, paying attention to details we wouldn't think of and taking care of things behind the scenes to make it flawless. The Live Aqua team were extremely friendly, helpful, courteous, and were really excited about our wedding. My expectations were high and the resort blew it out of the water....sand. LOL. the dance floor over the pool set the night off after a gorgeous wedding on the beach with a cocktail hour. I cannot say enough how happy we are with the memories Claudia and the resort helped us make.
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  • R
    Robert H. Sent on 09/09/2021
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    Unbelievable

    Claudia Perez is the most amazing wedding planner on the planet! Professional, courteous and so friendly. The absolute best. Have your wedding at Liveaqua!
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    Kristina W. Sent on 09/07/2021
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    Excellent Service

    Claudia was amazing to work with. Everything I asked for was done and our day was perfect!
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    Shannon M. Sent on 05/29/2021
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    Absolutely unforgettable

    Claudia helped make our wedding dreams a reality. We are so blessed to have been able to have worked with her and the Live Aqua Staff
  • Cristobal
    Cristobal A. Sent on 05/20/2020
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    Excellent Venue with a Fantastic Team!

    Live Aqua was an amazing place to tie the knot. We have been impressed by the level of care we have received from the first time we walked in to tour the location and ask for packages up to the end of our stay the week of the wedding.
    Claudia, our wedding coordinator, was easily accessible, in communication with us via email, phone, and WhatsApp when we needed her, and extremely helpful. She was very upfront about costs and what would look good for our wedding. She coordinated with the vendors and made the selection of food, lighting, and location easy to understand.
    Armando took care of us at the venue, making sure we were happy and working with vendors to make the wedding a dream come true. We are extremely satisfied with the level of service we received and with the venue itself. It was gorgeous. The wedding was on the beach and the party by a pool. The food was fantastic and looked great as well. The DJ and photographer (Hey Love! was the photographer and they are amazing) suggested by the venue were also top notch. We are so happy we chose Live Aqua, and so happy we had Claudia and Armando taking care of us.

    Cost: roughly 14,000

    -benefit is all vendors are suggested in house
    -they do all the communication for you and advocate for your preferences
    -have good recommendations
    -just have to pick items via email
    -all taken care of and details thought in advance
    -beach was beautiful, good rain plan too just in case
    -well coordinated
  • Christopher
    Christopher B. Sent on 02/11/2021
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    Wonderful Experience

    We had the a wonderful time. We can't wait to go back. Everything was PERFECT!
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    Jennifer T. Sent on 02/11/2021
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    Claudia and her team- top notch

    We had the perfect vision for our special day, Claudia (and team) did a wonderful job helping my dream wedding come true. Professional, accommodating, understanding. I cannot wait to come back for vacation and vow renewal in the future
  • Abby
    Abby Sent on 10/26/2020
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    Best Wedding Planner Ever!!

    They made the process easy and helped with every single detail. Armando and Claudia couldn’t have been better to work with and I’m so thankful for all of their hard work and attention to detail!
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    Sarah M. Sent on 03/29/2021
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    Live Aqua Cancun

    Everything was so perfect. From the hotel service, wedding team, venue, food, and decor. The wedding team did amazing job and were so easy to work with. They made my destination wedding the perfect day!
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    B L Sent on 02/01/2020
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    One in a lifetime experience at Live Aqua Cancun

    Claudia Perez and Armando Montalvo were our dynamic duo -- we worked with them for 7 months prior to our wedding date in December 2019. We appreciated all their hard work and it was an honor to work with such honest, reliable, responsible, and diligent people. Everything from room bookings to decoration details was meticulously managed with expertise. All of our guests staying at the hotel had a wonderful experience; our ceremony was BEAUTIFUL, and all the setup was gorgeous. Unfortunately it rained right when cocktail hour was about to start and the rest of the event had to be moved indoors, but Claudia and Armando managed this very well considering the situation. Everyone had an amazing time, and their dedication and service to our event was outstanding. The hotel is amazing in itself as well and we will definitely be going back.
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    Jamie B. Sent on 04/28/2020
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    Stress free

    Communication was consistent and clear and always about what we want for our day. Claudia is an outstanding member of the team at Live Aqua, and fits so well with everyone there!
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    Sergio D. Sent on 05/29/2020
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    Better than our happiest dream

    There is no words that can describe what they have done for us.
    Armando and Claudia were definitely amazing.
    Basically, they made something that is already special (our wedding) and took it to another level.

    Armando is by far one of the best persons I have ever know. Our stay wouldn't be complete without his services. Just the best.

    All of my and my wife's requests were answer almost immediately.
    The place and all of the staff are amazing and extremely friendly.

    We will return ASAP!
  • Leina
    Leina Sent on 09/08/2019
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    everything I imagined and more

    My wedding was everything I imagined and more. It was beautiful and everything went smooth. Claudia, my wedding coordinator, made sure that I felt very special on my big day. She dealt with everything. I never felt left out of any decisions and I never felt like I had to do everything. She was amazing and all of the decorations were beautiful. The food was delicious. We had the best time tasting the food. The music was great and my photographer was just the best! We highly recommend going with Vincent at Pixan. Honestly, there are no words to describe how happy I am with the way my wedding turned out. It was the best day of my life!
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    Andrew Sent on 09/03/2019
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    Absolutely over delivered!!!

    Live Aqua Cancun is an amazing place to begin with. The team there is what sets it apart from every place else. For our wedding, we pulled off a huge request ... a sunrise wedding on the beach. Everything was beautiful and ready ... by 5:30 AM. They set up everything in the dark, literally. They executed to perfection and everyone with a smile. We brought 45 friends and family from the US too.... for 4 days. Everyone was in awe!
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    Tatiana P. Sent on 12/18/2018
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    Our dream wedding come true

    There are not enough starts to give them, it was simply better than perfect! Paola Gomez - the wedding coordinator, was so understanding, patient, and diligent making our wedding event truly stress-free. Also, Alfredo Santamaría - the general manager, Cesar Germain - the executive chef, and the rest of the team took care of every single detail. The food, the service, the accommodations, the people... all I can say is: "Take me back!" They went above and beyond and our families and friends couldn't have been more pleased. We recommend it with our eyes closed.
  • Olivia
    Olivia Sent on 04/27/2021
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    Screaming from the Rooftop "Book your Wedding Here"!

    Incredible, just incredible!
    We had originally opted out of a traditional wedding for the sake of expense, and everything going on in 2020. We decided that instead, we would book an all-inclusive vacation for ourselves and invite anyone that wanted to join us to do so. We never dreamed we would have 40+ book to join us! Our wedding planner, Claudia, and I met multiple times over video chat to plan out all the details. Everything we asked for was completely non-traditional, and no one ever batted an eye. Our requests were not only met, but exceeded, time and time again. Our wedding coordinator, Armando, was prompt and professional. The two of them make an excellent team and the customer service is can't be compared to anything I've experienced. After we arrived with our party, they even had even thrown in a couple of "surprises" for us that we had considered but declined due to budget. For reference, our plans looked like this: 8am first look photos with the resort photographer, Live Pix. Highly recommend! 9AM wedding on Ego's Terrace. 9:45AM private brunch reception at Hidden Garden. Then we were intentional to have our party reserve many of the Cabanas around the party pool where we spent the remainder of the day celebrating with friends.

    Incredible day! Thank you Live Aqua team! I don't plan to have another wedding, but if I did- I'd do it all over again!
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    Shannon Sent on 05/13/2017
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    We had our destination wedding here in March, and we're so glad we did! Everything was absolutely amazing. Our wedding coordinator Paulina was so helpful from day one; very responsive and accommodating. The process was so easy; we did everything over email. She kept everything so organized for us, and had photos of every option. The resort itself was gorgeous and has a wonderful spa-like vibe to it - fun but relaxing. It's definitely not a "spring break" or party resort. The service of Live Aqua's staff was always spot on and incredibly friendly. And as far as the wedding itself, everything was perfect; I hardly had to lift a finger thanks to Paulina's helpfulness and hard work. Everything, from the setting to the flowers to the food, cake, DJ, and photographers were top notch. I would highly recommend this resort for couples looking for a beautiful, low maintenance destination wedding experience.
  • User4669533 Sent on 01/19/2016
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    This is a BEAUTIFUL hotel with a spectacular beach and a gorgeous modern feel! We had our wedding here and were completely amazed by everything! From the venue, to the food, the awesome spots for very unique pictures! I would not have changed a thing and totally and completely recommend this hotel for everyone! I feel you get a lot more than what you pay for, given the quality of every aspect they manage!
    Thanks for the beautiful wedding!
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    William Sent on 02/08/2017
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    This place is beyond what you think it could be. Everything we needed, they took care of us. Everything expectation was surpassed. The grounds were impeccable. Every staff person there was on their A game. Our wedding coordinator, Paulina, made it clear as soon as we got there that we were going to be taken care of. There are so many small details that made this wedding and trip special for us, but I don't want to say too much because I want you to be as thrilled and surprised as we were. Both myself and the Bride were stress free the whole time. Our guests got to relax and really enjoy themselves. If I had to do it all over again, I would do everything the same, just stay longer (and we were there 10 days). I'm posting a link to the short 2:30 of our wedding shot by Mellow Entertainment out of Sacramento. https://vimeo.com/202578018?ref=fb-v-share
    We opted for the more expensive wedding package because we like the extra little things it came with, which was about $6,000 because we also hired a DJ (who was f**king awesome) and got a couple extra decorations here and there. That covers a great ceremony, a cool little cocktail hour for the guests, a 3-4 course dinner for the reception, wedding cake, decorations.... all kinds of stuff. There are lesser packages you can do if you're looking for something smaller.
    Including what we payed for our whole stay there, the wedding, and round trip flights from San Fransisco, we ended paying $10-11 K for the wedding, and that includes a 10 day all-inclusive, drink/eat/party all you want vaccation while we are getting married.
    We had 23 guests attend our wedding. The best thing was that the guests that came all wanted to be there. They paid for their own vacation and got to go to a wedding. No aunts or uncles you haven't seen in years, or obscure family friends you've met once or twice. everyone was there 4 days before the wedding so there was no being pulled around to say "hi" to EVERYONE.
  • Dmitri
    Dmitri L. Sent on 09/15/2021
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    Amazing Time at LiveAqua

    After a rough year with the pandemic it was so refreshing to have Claudia in our corner. We went back and forth with a larger celebration to something a bit more intimate before being forced by the pandemic to downsize our wedding to a private ceremony on the beach. She was so helpful and patient with the ever changing dynamics surrounding our wedding. We appreciated her so much for being so accommodating and helpful. It was the small touches that meant the most. Adding certain courses to our beach front dinner menu that weren’t apart of the options. Or sending champagne and treats to our room on the night of our honeymoon. Claudia was amazing and we love her so much for everything. I would highly recommend her to anyone getting married in Cancun.
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    Deonne A. Sent on 09/14/2021
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    Perfect Day

    Everything was amazing! Great communication and response. Easy to plan with all details organized. Staff were very attentive, food was amazing and mementoes will last a lifetime! Professional pictures made this an experience we will never forget.
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    Megan S. Sent on 04/15/2021
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    Amazing Experience

    Our wedding at Live Aqua Cancun went off without a hitch thanks to Claudia and Armando. We were so thankful for their expertise and attention to detail. They made everything go so smoothly especially since we were planning a destination wedding at a resort we had never been to before!
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    Betty M. Sent on 02/11/2021
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    Outstanding service from Live Aqua and Claudia!

    My son’s wedding was cancelled in May 2020 but we moved ahead to November 2020. Live Aqua worked with us to reschedule with no hesitation. Claudia, with their wedding planning office, worked closely and cooperatively with our wedding planner. She helped make putting the event together from long distance super easy. Even after we arrived and wanted a few minor changes at the last moment, she made them happen. The wedding and reception were so beautiful and memorable we will be forever grateful to Live Aqua, Claudia, and her wedding assistant Armando.
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