Hotel Wedding Venues in Playa del Carmen

Tawanda

5.0 out of 5 rating

5.0

We really enjoyed the coordination of events by Anat at the Wedding Center at Hilton Playa Del Carmen. She was available for every question I had from the beginning. Every detail from decorators, etc were on point. The food was delicious. The venue was gorgeous that the seaweed smell didn't bother me. We had so many great spots to take pictures. I would recommend venue for your next wedding. And, we had the Penthouse rooftop room that was the topping to our honeymoon after the wedding.

Fives wedding planning team is incredible, responsive to your needs, and pays attention to details. We enjoyed working with all the team members and they offer high quality arrangements. They offer flexibility with prebuilt plans that allows you to customize the experience.

It was our happiest weekend, we spent 3 magical days together wirh family and friends, total of 120 adults and children. Everyone helped us to make our dream come true. Staff surpassed our expectation as they put attention in every detail and for ua it was hazzle free. We thank everyone once again for their time and effort, for the follow up and of course, for the outcome. We recommend the gazebo facing the ocean for the ceremony and the pool area for the dinner and party. We celebrated 3 days: 1st one had a cocktail at the beach, 2nd mass, dinner and party, 3rd chillout party by one of the pools. Definitely the place to get married ❤️

Aissa

5.0 out of 5 rating

5.0

Let me start off by saying that I have gone to many destination weddings and have been a wedding planner myself. I am currently planning a destination wedding for a family member and I am reminded why this place is magical and I’m so happy we chose this venue. We had almost 120 people at our destination wedding and they somehow managed to make it feel intimate and maintained such a high-level of service for the week we were there. The value and quality of services is unparalleled from what I’ve seen. It is a smaller, boutique hotel so if you want a club, a rowdier crowd, and super fast service- this is not the place to have your wedding. You will have lots of activities you can choose to do, but the vibe is laid back and peaceful. With that said, our experience as the bride and groom was top notch. The staff knew who we were everywhere we went and bent over backwards for us with everything we needed. Some things that need improvement- Even though there were beds and chairs available, getting towels was very difficult. There was usually at least a ten minute wait to get a towel. Food wait times can be very long at some specialty restaurants. However, for the most part, the food is really good, especially for an all inclusive. We had some issues with room reservations. My mom who has mobility issues was not given a ground floor room despite multiple requests in advance while other guests in our same party were given the ground floor rooms maybe by mistake. We also had several guests who requested two separate beds and despite requesting two beds multiple times prior to arriving, was given 1 king bed. Now, here are some of the highlights- You can swim with turtles! I swam with turtles every single day we were there for the wedding including the morning of our wedding. They are the biggest reason I wanted my wedding at Akumal The beach is so beautiful and the view is amazing from every room. Antinea, our amazing wedding coordinator. She is truly a wonderful person and you can tell she loves what she does. We cannot say enough kind things about her. We also had the most impeccable service from our personal server at our reception, Toribio. He anticipated our needs, our glasses were never empty, l dropped a napkin and within a few moments a new one was waiting for me. This man was something else. Jose- who was our server for the romantic dinner and also took care of some tables at our reception. Really all of the staff were amazing. Marc- our videographer. Hire him. He does incredible work and really worked with me on our video even months after the wedding. The florals and setup of our ceremony and reception. Stunningly beautiful and included in the package!