Paradisus Playa Del Carmen

5A AVENIDA LOTE 1 MANZANA 569, PLAYA DEL CARMEN, Cancun, MX 77710 Map · Phone number
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  • About
  • Reviews 28
  • FAQs

About Paradisus Playa Del Carmen

Paradisus Playa Del Carmen is a luxury resort and wedding venue located in Playa Del Carmen that serves couples all over Eastern Mexico. They pride themselves on their talented Romance team who will ensure your celebration is everything you dreamed of and more. They offer multiple all-inclusive packages to choose from, depending on your individual needs and desires. Paradisus Playa Del Carmen looks forward to sharing in your special day at their tropical, beachside paradise.

Facilities and Capacity
Couples can accommodate up to 600 guests at this elegant resort. For your ceremony, you can choose between the Beach Area, White Beach Gazebo, Gabi Bridge or Gazebo.


Services Offered
This unique wedding venue is happy to host your destination wedding, cultural affair or same-sex celebration, as well as your honeymoon. Their experienced event planners will ensure your wedding goes smoothly from start to finish. They offer multiple wedding packages to choose from, which include Fantasy, Wish, Chill Out Chic, Aqua, Allure and Taylor Made. Depending on the option you choose, you'll receive a bridal bouquet made out of ivory roses, a boutonniere, chiavari chairs, aisle decorations and more. You'll also enjoy a symbolic ceremony, cocktail hour and private reception with an open bar, complete with a two-tiered wedding cake in vanilla or chocolate. Additional services include, but are not limited to:

  • Setup
  • Tables
  • Servers
  • Accommodations
  • Get ready rooms
  • Lighting and sound
  • Barware
  • Flatware
  • Glassware
  • Linens
  • Parking
  • Valet


Other Services
Paradisus Playa Del Carmen also offers special services for the bride and groom, such as hair and makeup for the bride the day of the wedding, a bottle of chilled sparkling wine in their room the night of their celebration, romantic turndown service with rose petals and a discount on spa services. Additional services in their Tailor Made package include:

  • Welcome party the day before the wedding
  • Six spa vouchers for the bridal party
  • Chinese lanterns or LED lighting
  • 50-minute couple's massage
  • Romantic dinner under the stars
  • Late check-out


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Photos 69 Photos
Videos 2 Videos

28 Reviews for Paradisus Playa Del Carmen

Recommended by 88% of couples


4.4 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.5
  • Flexibility 4.3
  • Value 4.3
  • Average response time 4.2

18 User photos

Sort by:
  • C

    Chavely · Married on 11/21/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dream wedding

    This location allowed me to have the wedding of my dreams. Lucero and Candy brought my vision to life and I still can’t believe it looked the way it did. From food to decor the hotel was excellent. My guests were in aw of all the details present for them and how nice all of the hotel staff were.

    I really recommend paradisus and it’s wedding planning team. Lucero went above and beyond to ensure I wasn’t stressed out or anxious during the restrictions that came up with Covid. Every safety measure was out of this world to ensure my guest and I felt safe and at peace. I would message her at all hours of the day and she was always there to help us with anything we needed.

    I couldn’t thank them enough for making a destination wedding feel like the easiest party I’ve ever planned. They are amazing!

    Sent on 01/12/2021
  • M

    Kareemah · Married on 07/20/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paradisus La Perla

    We had the most wonderful experience with our travel agent at this resort. She handled everything to a T. She was very sweet and even though our guests didn't follow all of the deadlines, she remained professional and helpful at all times. She followed up and only did what was requested of her and asked plenty of questions before making any decisions. Naydia is her name and we haven't met her yet but she has amazing this far. This resort gets 10 stars for her alone.

    Sent on 07/03/2019
  • A

    Allie · Married on 09/21/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If weddings were events you planned to repeat multiple times, I still think that I would choose to have ours at Paradisus Playa del Carmen every time. This is not only because of course, our venue was beautiful, but that everything was so easy and manageable. Our resort Romance Coordinator was Araceli (along with help from Sandra) and she coordinated everything flawlessly and easily coordinated with our vendors (even if they were not "resort partner" vendors). We had our ceremony on the Gabi Bridge, which overlooks a picturesque view of the ocean, without having to have our guests walk through the hot sand. It is always hot and humid in Playa, so we opted into having our reception indoors at Hadar Restaurant. The decor is elegant enough, and after Araceli and Sandra had coordinated the decor, it was absolutely beautiful.

    Paradisus utilizes Planner 1 Events for decor, we worked with Candi who was smart and very willing to go above and beyond (without any specific request) to make our event beautiful. She planned details that were not even on my radar.

    We also used Novia Mia photography, we are still waiting on all of our photos as we were just married the end of September, but from what we have seen so far they are absolutely beautiful.

    We used an outside vendor (additional charge of $1000) for our audio and visual services, UNO Audio Visual with DJ Luca. Not to sound redundant, but this company was top notch and such a good value (even considering the additional charge). We did not use the in-house audio/visual company because their prices were pretty high; plus when my husband saw the light-up dance-floor, he had to have it at our reception and that would have been an additional +$2500 to the base price. UNO Audio Visual offered a similar floor (not the exact same model, but awesome nonetheless) for a much more reasonable additional fee to their already reasonable fee for their DJ Services.

    Sent on 10/05/2018

Award

28
WeddingWire Couples' Choice Awards 2017 Winner

Paradisus Playa Del Carmen FAQ

  • Do you have a site fee for wedding receptions at your venue?
    Yes
  • What is the starting site fee for wedding receptions during peak season?
    $ 500.00
  • What is the starting site fee for wedding receptions during off-peak season?
    $ 500.00
  • Do you have a site fee for wedding ceremonies at your venue?
    No
  • Which of the following are included in starting site fee?
    Chairs
    Set Up
    Tables
  • Which of the following are included in the cost of wedding catering?
    Dessert
    Server(s)
    Wedding Cake
  • What is the starting price per person for bar service?
    $ 25.00
  • Which of the following are included in the starting price for bar service?
    Bartender(s)
    House Liquor
    House Wine
    Open Bar
    Premium Liquor
    Signature Drink
  • How many event spaces or rooms does your venue offer?
    20
  • Describe your venue:
    Ballroom
    Beach
    Hotel
  • What kind of settings are available?
    Indoor
    Covered Outdoor
    Uncovered Outdoor
  • Which of the following wedding events does your venue service?
    Ceremony
    Reception
  • What event services do you offer?
    Accommodations
    Cake
    Event Planner
    Get Ready Rooms
    Lighting / Sound
    Set Up
  • What food and beverage items are available?
    Barware
    Flatware
    Glassware
    Linens
  • What transportation and access is available?
    Parking
    Valet
    Wheelchair Access
  • What months are included in your peak season?
    January
    February
    March
    April
    May
    June
    July
    August
    September
    October
    November
    December

Map

  • 5A AVENIDA LOTE 1 MANZANA 569, PLAYA DEL CARMEN Cancun, MX, 77710 See on map
    +529841680751 (Phone number)
    Monday - Friday 9:00AM - 5:00PM Saturday 9:00AM - 2:00PM
    Location of (Paradisus Playa Del Carmen)