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Hyatt Zilara Cancun provides a stunning location for destination weddings in Mexico. Nestled in the heart of Cancun’s Hotel Zone, this all-inclusive wedding venue provides you and your guests with oceanfront luxury and spectacular views at every turn.

Facilities and Capacity

Located on Cancun’s widest stretch of beach, Hyatt Zilara Cancun is the perfect setting for a wedding by the water. Exchange your vows on the pristine, white-sand beach, where you and up to 130 guests can also dine and dance the night away to the sound of waves lapping gently against the shore. Alternatively, you and your partner can say “I do” in front of 100 loved ones on the green lawn of the Pakal Garden. In the Wedding Gazebo, which overlooks the turquoise waters of the Caribbean, 60 guests can witness your nuptials. Intimate receptions of up to 30 individuals can also be held in this covered, breezy space. The gazebo terrace is another option, which is suited to larger parties of up to 80 guests for a reception or 120 for your ceremony. Several other outdoor settings can also be utilized for smaller gatherings, while larger ceremonies of up to 400 and receptions of up to 300 can be held indoors in a number of different ballrooms and other spaces.

Services Offered

When hosting your wedding at the Hyatt Zilara Cancun, choose from a range of packages to bring your vision to life. From delicious meals to luxurious rooms, this resort provides everything you and your guests need to enjoy a celebration to remember. Custom options are also available, allowing you to personalize every last detail. Whether you prefer an intimate elopement or a lavish celebration with all of your loved ones, the dedicated wedding specialists will be on-site and ready to guide you every step of the way.

FAQ

Do you have a site fee for wedding receptions at your venue?

Yes

What is the starting site fee for wedding receptions during peak season?

$6,409

What is the starting site fee for wedding receptions during off-peak season?

$5,849

Do you have a site fee for wedding ceremonies at your venue?

Yes

What is the starting site fee for wedding ceremonies during peak season?

$1,239

What is the starting site fee for wedding ceremonies during off-peak season?

$619

Which of the following are included in the starting site fee?

Chairs
China
Clean Up
Event Planning
Flatware
Glassware
Linens
Set Up
Tables

Which of the following are included in the cost of wedding catering?

Cake Cutting
Dessert
Server(s)
Wedding Cake

What is the starting price per person for bar service?

$20

Which of the following are included in the starting price for bar service?

Bartender(s)
Champagne Toast
House Beer
House Liquor
House Wine
Open Bar
Signature Drink

What is the minimum number of guests required to book your venue?

2

How many event spaces or rooms does your venue offer?

7

Describe your venue:

Ballroom
Beach
Hotel
Resort
Waterfront

What kind of settings are available?

Indoor
Covered Outdoor
Uncovered Outdoor

Which of the following wedding events does your venue service?

Ceremony
Reception
Bridal Shower
Engagement Party
Elopements
Rehearsal Dinner

What event services do you offer?

Accommodations
Bar Services
Catering Services
Event Planner
Get Ready Rooms
Wifi

What catering services do you offer?

Buffet
Cocktail Reception
Dessert
Family Style
Hors d'oeuvres
Plated
Server(s)
Stations
Tastings

What bar services do you provide?

Bartender(s)
Champagne Toast
House Beer
House Wine
Open Bar
Premium Liquor
Signature Drink

What event items are available?

Aisle Markers
Aisle Runners
Altar/Arch
Audio Equipment
Centerpieces
Chairs
Chair Covers
Dance Floor
Decor
Drapery
Furniture
Lighting
Photo booth
Tables
Tents
Tent Accessories

What food and beverage items are available?

Barware
China
Flatware
Glassware
Linens

What transportation and access is available?

Parking
Shuttle
Valet
Wheelchair Access

What months are included in your peak season?

January
February
March
April
May
June
July
October
November
December

What months are included in your off-peak season?

August
September

Still have questions?

Reach out about anything you didn't see answered here—no question is too small!

Wedding couple

Reviews of Hyatt Zilara Cancun

This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

Hyatt Zilara Cancun is highly praised by multiple reviewers for its exceptional service, stunning venues, and delicious food. Wedding coordinators like Luisa and Katia are commended for their attention to detail, patience, and helpfulness, making the planning process effortless. The hotel's beach and gazebo ceremony options are described as beautiful, with guests enjoying the buffet package and the overall experience. The staff's dedication, high-quality service, and ability to make dreams come to life are highlighted, making it a top choice for destination weddings.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Hyatt Zilara Cancun is highly praised by multiple reviewers for its exceptional service, stunning venues, and delicious food. Wedding coordinators like Luisa and Katia are commended for their attention to detail, patience, and helpfulness, making the planning process effortless. The hotel's beach and gazebo ceremony options are described as beautiful, with guests enjoying the buffet package and the overall experience. The staff's dedication, high-quality service, and ability to make dreams come to life are highlighted, making it a top choice for destination weddings.

Weddingwire
4.6/5 13 reviews
Google
4.6/5 3883 reviews
K
Kendall Sent on 09/20/2023
5 out of 5 rating

Beautiful hotel and views with Best Staff!

We absolutely LOVED working with the Hyatt Zilara for our big day. From working with vendors, overall communication, and coordinating room blocks, the staff made this process effortless. Special thanks to Katia for helping us have our dream wedding. She was best coordinator and made our vision come to life! We would recommend this hotel and venue to anyone looking for a one of a kind destination wedding!!
C
Christy Sent on 12/24/2023
5 out of 5 rating

Excellent Hotel for your Wedding!

I cannot say enough great things about the wedding staff for our big day. It was literally perfect. Luisa was our wedding planner and she handled everything for us. From options on photography, music, hair/makeup, food etc etc. We had decided to do the base “elopement” package and included our 4 (adult) children for a small fee. We chose the Gazebo for our ceremony - it was about $500 cheaper than the beach. We liked it so much better because the view is gorgeous and you don’t get sand everywhere. Also, the photographer agreed to take pics by the water. The girls for hair and makeup were excellent as well - my daughter and I loved it! I had a friend who was married at the Hyatt Cancun and she referred me due to her great experience. Again, highly recommend!! We don’t have the pics back from the photographer but wanted to show beach in the back and my daughter’s hairstyle.
C
Chi H. Sent on 12/04/2023
5 out of 5 rating

Amazing Destination Wedding

Katia at the Hyatt Zilara was an amazing wedding planner!!

We were worried that communication would be difficult through FaceTime and emails, but Katia was always quick and willing to talk to us whenever we needed to! We asked if we could do WeChat so we could keep things organized (email chains are so difficult), and she was happy to oblige.

She was thoughtful and helpful throughout the entire process. Always sweet and smiling, there was nothing that she wouldn’t do for us. If there was anything she was unsure of, she would check and get back to us immediately. On the day of the wedding, everything was perfect! She also surprised us with some extras that we weren’t expecting.

We ended up doing the buffet package and our guests loved it. The venue was beautifully decorated, and my guests all had a blast! We honestly went with the basics- basic flowers, DJ, dance floor, etc. We were trying to stay budget friendly. They never pushed us to try to pay for more things! Katia was always accommodating to us and making sure we stayed within our budget. Everything still turned out beautiful!

We did the ceremony at the Gazebo (you can’t beat the sand and ocean as your background- you didn’t need to decorate with anything else!). And we did the reception inside at one of the meeting rooms/ballrooms. We spent more more for decorations for the reception to spruce it up.

It was a perfect destination wedding for 80 people. It was a mini vacation for all of us!
J
Jodie Sent on 09/18/2023
5 out of 5 rating

Exactly what we hoped for

We were happy to find such a beautiful place to elope just the two of us. Our wedding planner never made us feel unimportant or too small. She answered all of our questions and really cared about our concerns and needs. It was a dream come true!
Alexandria
Alexandria Sent on 04/29/2022
5 out of 5 rating

Dream wedding - unbelievable venues/ event staff

10/10 ACROSS THE BOARD! Denisha and Keino and everyone else destroyed it! We also loved our staff in our hotel room - Toni-Lee and Kerrian were wonderful and so attentive. We were a hard couple to please planning this wedding - with groomzilla and a live events manager, we were quite the pair! And they KNOCKED IT OUT OF THE PARK. Exactly what we envisioned, from staging, lighting, decor, three venue layouts, and timing/schedule - it was everything we pictured and more. Denisha was so thoughtful and respectful of our dream and dealt with our billion emails with grace and encouragement. If we closed our eyes and imagined our dream wedding down to the floral arrangements - they provided it. SUCH a gorgeous event and we impressed everyone. THANK YOU THANK YOU!
M
Maria Sent on 03/27/2019
5 out of 5 rating

Absolutely amazing.

Our wedding of 175 guests went so smoothly. Everything, including all the preferred vendors (romanza, gama, encore), went perfectly. Paty is an amazing and patient wedding coordinator, she answers emails timely and is very flexible.
L
Laura Sent on 05/09/2016
5 out of 5 rating
Our wedding at the Hyatt Zilara Cancun was really a dream come true. Our guests had an absolutely INCREDIBLE time. The staff and service is wonderful, the rooms are spectacular, and the food is amazing. It such a beautiful venue. My wedding coordinator, Paty Ulloa, was so great to work with. She was extremely responsive to my thousands of emails :) Everything went very smooth, and we couldn't be happier with our experience. We ended up extending our trip and we never wanted to leave!
R
Rachael Sent on 12/27/2015
5 out of 5 rating
Hyatt Zilara Cancun and their staff made our wedding day and week an absolutely PERFECT FAIRY TALE. We cannot express enough gratitude to our wedding coordinator, Paty Ulloa, who was constantly answering questions and taking care of any items we requested - all while keeping a smile on her face. She was such a pleasure to work with and made sure all of our decor was placed perfectly and everything ran smoothly down to the very last details. The banquet staff at our wedding were completely amazing and blew all of our guests expectations out of the water. They were so accommodating and friendly, and just an absolute pleasure to be around. The entire staff at Hyatt Zilara Cancun treated us and our guests like royalty and we could never thank them enough for making it the most special vacation of our lives.

Paty also recommended our florist, Mayra Pacheco, the owner of Varsovia and we could have NEVER dreamed up the flower arrangements and floral displays that she came up with. The flowers were so fresh, and more beautiful than what I had described and requested.

We would recommend Hyatt Zilara Cancun to ANYONE for their wedding, vacation, or honeymoon. It was literally the best resort we have ever stayed at and we will definitely be back. THANK YOU HYATT ZILARA FOR MAKING OUR WEDDING THE MOST PERFECT DAY OF OUR LIVES!!
C
Candi Sent on 11/14/2015
5 out of 5 rating
The venue was wonderful. The service throughout the hotel was amazing. My wedding planner, Geraldine, was one of the only reasons I did not turn "bridezilla". I had 40 guests with not one complaint!!
S
Susan Sent on 11/06/2015
5 out of 5 rating
This was a beautiful place and every person we came in contact with was nicer and more helpful than the last. Very romantic. Would highly recommend this place.
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Awards

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Hyatt Zilara Cancun frequently asked questions

Hyatt Zilara Cancun includes the following items and services for wedding events in its starting site fee:
  • Chairs
  • China
  • Clean Up
  • Event Planning
  • Flatware
  • Glassware
  • Linens
  • Set Up
  • Tables
Hyatt Zilara Cancun includes the following items and services in its wedding catering costs:
  • Cake Cutting
  • Dessert
  • Server(s)
  • Wedding Cake
The bar service starting price at Hyatt Zilara Cancun includes:
  • Bartender(s)
  • Champagne Toast
  • House Beer
  • House Liquor
  • House Wine
  • Open Bar
  • Signature Drink
The space offered by Hyatt Zilara Cancun for wedding events is known for:
  • Ballroom
  • Beach
  • Hotel
  • Resort
  • Waterfront
Hyatt Zilara Cancun offers the following indoor/outdoor options for weddings:
  • Indoor
  • Covered Outdoor
  • Uncovered Outdoor
Hyatt Zilara Cancun offers the following types of wedding events:
  • Ceremony
  • Reception
  • Bridal Shower
  • Engagement Party
  • Elopements
  • Rehearsal Dinner
Hyatt Zilara Cancun offers the following services for wedding events:
  • Accommodations
  • Bar Services
  • Catering Services
  • Event Planner
  • Get Ready Rooms
  • Wifi
Hyatt Zilara Cancun offers the following furniture and decor items for weddings:
  • Aisle Markers
  • Aisle Runners
  • Altar/Arch
  • Audio Equipment
  • Centerpieces
  • Chairs
  • Chair Covers
  • Dance Floor
  • Decor
  • Drapery
  • Furniture
  • Lighting
  • Photo booth
  • Tables
  • Tents
  • Tent Accessories
Hyatt Zilara Cancun is recommended by 93% of couples who have used their services. Their overall rating is 4.6 out of 5 with the following breakdown: 4.7 in quality of service, 4.7 in average response time, 4.7 in professionalism, 4.6 in value and 4.5 in flexibility.
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