We got married at this venue about a year ago and although I've been busy I had to write a review because this place was definitely amazing!
One of the first things a loved was their quick response. They called me back considerably fast compared to most other places where I had called previously. Their rates were amazingly flexible depending on my preferences an requests. I had the cell phone number of the person on charge of my party and he responded to me almost immediately every time I called him. He also happened to be the owner which made everything so much easy because he didn't have to double check everything with someone else plus he always had an answer for me.
This place was very accommodating. They don't charge more for a Saturday than a Friday or things like that. The cake is included in the price and they have beautiful choices plus it was delicious. Their food was amazingly delicious and very very generous (my guest told me that they thought the canape and cocktail our was the actual dinner because of the incredible amount and variety of food served. Everyone at my party said that the staff was overly friendly while super professional and that service was great! If you have a minimum amount of people you can have a separate room for the canape party for the same price. We also added an hour to our party for a very reasonable price and we weren't rushed out of the place even after the extra our was gone. We had two bars set up at the reception room plus waiters constantly serving drinks. Not once did any of my 180 guests had to wait for drinks ( and this party was full of heavy drinkers). They served some premium liquor for no additional cost and the most cute mini coronas.
After having the room set up for 190 people we still had plenty of room at the dance floor (which stayed packed all night).
It ended up raining after the church so we didn't go to the botanical gardens as originally planned but we still managed to get great shots outside the venue. The green trees, the little bridge and the gazebo (which I never thought I was going to use) en d up saving the day.
Sure, the place needs to be updated. It needs paint on the outside and the bridal/waiting room downstairs is claustrophobic...is a small room in a baseman but it didn't matter at all. We didn't use the bridal room because is was too small and sad but besides that it all worked out beautifully and we would recommend it to anyone looking for a great party, with great food and reasonable prices at a very flexible and easy going venue. I had issues with our photographer that didn't show up and sent a person that had no idea of how to take photos as a replacement but The Crystal Room managed to make the issues insignificant...our photos were terrible but our wedding dinner and the party were outstanding!
Thank you so much!