Quick response to the changes needed for sizing and affordable.

I actually had the pleasure of dealing with the owner of the company, Al, who personally oversaw my groups orders and made me feels so comfortable with the whole process.

Additionally, national tuxedo rentals had the best, lowest prices by far. For the price other companies wanted to charge us for the jacket and pants alone, this company was able to give us a full tuxedo. We couldn't find a better deal online or in-store.

Our entire wedding party looked amazing, my husband was so cute and dapper and his father even looked handsome and he never dresses up! So amazing, so touching, can't thank this company enough.

I honestly cannot say enough about National Tuxedo Rentals and, specifically Al in their support staff. I will make the story short, but, basically, I messed up somewhere along the line and somehow my suit went to my address but was then taken to a different person with the same last name in a different state. I managed to find a replacement but, upon inquiring as to if National had gotten the suit back, I learned they had not. Naturally, I was concerned that I was on the hook for a suit that FedEx had taken to someone in North Carolina (not even close to where I was). Al proceeded to not only track down the suit by tracking the shipment, speaking with their shipping department, then following up with FedEx, then reaching out to the person who had accidentally received my suit, and then helping them to return it to National, all while keeping me well informed and being exceedingly pleasant and easy to work with. He also informed me that, had I notified them in time, they would have gladly express shipped me a suit for the wedding.

Long story short, Al went well beyond anything that could have been expected of him or National and I cannot express how appreciative I am. Speaking with their management, I have learned that this is how they do business. Service is absolutely paramount for them. No, I did not receive a suit, but that was in no way their fault. Instead, they went to great lengths to take care of me when I did not deserve it and I can speak for everyone else at the wedding, their suits are well fitted and clean. Customer service is expected all the time, to go five steps beyond what is even considered necessary is something that warrants my writing this review and recommending them above all other suit rentals.