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Weddings
From 120 to 275 guests
Ceremony/Reception
Outdoor/Indoor
Get Ready Rooms
Emily
Anna
Kelly
Katie
Jamie

Recommended by 98% of couples

About this venue

Crowne Plaza Cleveland at Playhouse Square is a stunning hotel wedding venue located in Cleveland, Ohio.

Our newly-renovated Palace Ballroom is ready to host your special day!

The Crowne Plaza Cleveland at Playhouse Square is located in the heart of the renowned Playhouse Square Theater District. The Palace Ballroom showcases one of a kind views in an urban and stylish setting. Our location allows you to take advantage of the best photo opportunities that Cleveland has to offer- including photoshoots under the world's largest outdoor chandelier! And, your guests can see your photo as they arrive to your celebration as it lights up the neighborhood on our largest outdoor marquee.

Our culinary team is eager to create a unique menu to match the wedding of your dreams. We are experts in customizing menus that surpass your expectations and leave your guests with a lasting impression. Our wedding specialist promises easy planning and precise attention to detail to ensure your day is flawless and flows exactly as planned - this leaves you with more time to celebrate with family and friends. :)

We are excited to help you plan your one-of-a-kind celebration!

Features

Small team (2-10 members)

Experience

  • 9 years in business

  • We speak English and Spanish

Links

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FAQ

Do you have a site fee for wedding receptions at your venue?

No

What is the starting site fee for wedding receptions during peak season?

What is the starting site fee for wedding receptions during off-peak season?

Do you have a site fee for wedding ceremonies at your venue?

Yes

What is the starting site fee for wedding ceremonies during peak season?

$1,000

What is the starting site fee for wedding ceremonies during off-peak season?

$500

Which of the following are included in the starting site fee?

Bridal Suite
Chairs
China
Clean Up
Event Planning
Flatware
Glassware
Linens
Set Up
Tables

Which of the following are included in the cost of wedding catering?

Cake Cutting
Server(s)
Wedding Cake

What is the starting price per person for bar service?

$42

Which of the following are included in the starting price for bar service?

Bartender(s)
Champagne Toast
House Beer
House Liquor
House Wine
Open Bar
Premium Liquor
Signature Drink
Specialty Beer

What is the minimum number of guests required to book your venue?

120

How many event spaces or rooms does your venue offer?

1

Describe your venue:

Ballroom
Banquet Hall
Hotel
Restaurant

What kind of settings are available?

Indoor
Uncovered Outdoor

Which of the following wedding events does your venue service?

Ceremony
Reception
Bridal Shower
Engagement Party
Elopements
Rehearsal Dinner

What event services do you offer?

Accommodations
Bar Services
Catering Services
Clean Up
Event Planner
Event Rentals
Get Ready Rooms
Liability Insurance
Outside Vendors
Wifi

What catering services do you offer?

Buffet
Cocktail Reception
Dessert
Family Style
French Service
Hors d'oeuvres
Outside Cake
Plated
Server(s)
Stations
Tastings

What bar services do you provide?

Bartender(s)
Cash Bar
Champagne Toast
House Beer
House Liquor
House Wine
Liquor License
Open Bar
Premium Liquor
Signature Drink
Specialty Beer
Specialty Wine

What event items are available?

Centerpieces
Chairs
Chair Covers
Dance Floor
Decor
Furniture
Lighting
Tables

What food and beverage items are available?

Barware
China
Flatware
Glassware
Linens

What transportation and access is available?

Parking
Shuttle
Valet
Wheelchair Access

What months are included in your peak season?

April
May
June
July
August
September
October
November
December

What months are included in your off-peak season?

January
February
March

Still have questions?

Reach out about anything you didn't see answered here—no question is too small!

Wedding couple

Reviews of Crowne Plaza Cleveland at PlayhouseSquare

Weddingwire
4.9/5 17 reviews
Google
4.2/5 1617 reviews
Emily
Emily Sent on 09/18/2025
4.6 out of 5 rating

Crowne Plaza Cleveland Wedding Venue Review

My husband and I decided to have our wedding ceremony and reception at The Crowne Plaza Cleveland on 9/6/25. Camryn, the wedding coordinator helped us with all the planning and event details. We choose the chandelier wedding package. We did not have to lift a finger or worry about anything on our wedding weekend due to Camryn and her team doing everything for us! They are absolutely amazing. They helped us with all the nerves and bride craziness allowing us to put trust in them! You work with their chef in choosing the food menu. It was by far the best food I have had at a wedding. We were able to choose custom drinks for the open bar based off of the package we chose. This venue is very accommodating for everything we had in mind. We stayed in the presidential suite the weekend of and was way more than enough room to get ready in. Having everything all in one place was great for us and the guests. During the day, Camryn and the staff are there checking in and makes sure everything runs smoothly to the point my husband, family and myself did not have to worry about anything! My husband and I felt like true royalty that weekend being there from how welcoming and helpful Camryn and the staff at Crowne Plaza were. I would recommend this venue to anyone who wants their wedding of their dreams to come true!
X
Xin Sent on 06/17/2025
5 out of 5 rating

Best wedding planning team in town

Everything was great at our wedding at crowne plaza. Our planner Camryn was super helpful and organized. She and her team really made things easier for us and our guests. Couldn't ask for a better experience.
T
Taylor Sent on 12/16/2024
5 out of 5 rating

Wedding reception

We had our wedding reception at the Crowne plaza in December of 2024. As being a bride from out of town Kailee and eventually Meagan were the best to work with. These two made the stress of wedding planning a breeze. My mom was beyond thrilled with the help of Meagan and her reception team when setting up our decorations. Not only did they assist with setting up the decorations but also tore down the decor leading to a stress free night. Kailee made sure that every detail was finalized from the bar signs to the welcome bags. All employees at the crowne plaza were professional and treated our guests like family. My husband and I would definitely recommend this hotel to any future couples looking for a great location for their future wedding.
M
Marie Sent on 12/15/2023
5 out of 5 rating

Staff was very nice

The suite was beautiful and pictures do not do it justice. All requests were promptly attended to. No complaints and we would come here again!
Anna
Anna Sent on 03/12/2022
5 out of 5 rating

I had my dream wedding because of Crowne Plaza Playhouse Square!

We just had our wedding at Crowne Plaza Playhouse Square and we couldn't be happier! The rooms themselves were lovely, clean, and comfy and the service was excellent.

Regarding the wedding venue, I couldn't ask for more. My day was perfect thanks to Crowne. Daneel, Olivia and Aubrey made sure everything went smoothly. I hardly had to lift a finger as they had it all handled. The food was phenomenal and everyone commented on it. I couldn't believe how much was included in our package. It was so affordable!
Kelly
Kelly Sent on 03/10/2022
5 out of 5 rating

February 2022 Wedding

We had a wonderful experience at the Crowne in Cleveland at Playhouse Square. Daneel was especially helpful and answered all of our questions. We even changed our floor plan the week of the wedding and she was so accommodating!
Katie
Katie Sent on 11/29/2021
5 out of 5 rating

Perfect Venue and Staff

We had our wedding here 11/06/21 after pushing back our 06/05/21 wedding due to COVID. Daneel and the team made it so incredibly easy and beautiful. We loved the banquet staff and got so many compliments on the food. The bridal suite is a DREAM, and the guest rooms and location are also perfect!
Jamie
Jamie Sent on 10/01/2020
5 out of 5 rating

Flawless from Start to Finish

We stumbled upon the Crowne Plaza Cleveland at Playhouse Square after having to find a new venue for our September 2020 reception in January - and I am so glad that we did! From day one, Daneel, Gayle and the staff at the Crowne Plaza Cleveland at Playhouse Square have been nothing but courteous, professional and so helpful. Daneel was always quick to respond to our seemingly never-ending list of questions. On our wedding day, Daneel was very present and checked in us to make sure that we had everything that we needed.
The setup of the reception was beautiful - we are still waiting on our professional pictures, but Daneel and her staff took my unorganized list of ideas and signs and organized them so that everything was PERFECT for our reception. Our food was AMAZING (special shout out to chef!!) and all of our guests were raving about ALL of the options (salmon, steak and vegan ravioli). Daneel had champagne and orange juice brought up to the bridal suite while the girls were getting ready (which is MASSIVE and boasts gorgeous views of downtown) as well as a bottle of champagne, chocolate covered strawberries and a gift waiting for us once the night was ending. It is very clear that Daneel takes pride in her profession and I am so glad that her and the entire staff at the Crowne Plaza were able to play such a pivotal role in ensuring that our reception was flawless! All of our guests had so much fun and everyone had glowing reviews of the staff, food and venue.

We ended up having our reception at the Crowne Plaza by chance and it truly turned out to be the biggest blessing in disguise. If you're thinking about booking at the Crowne Plaza Cleveland at Playhouse Square - stop thinking and DO IT! You will not regret it!
J
Jessica Sent on 01/15/2020
5 out of 5 rating

The Best Wedding Venue choice in Downtown Cleveland

If you are looking for an all-in-one, stress-free wedding and/or reception experience, Crowne Plaza is the best choice in downtown Cleveland. Daneel and the dedicated staff at the Crowne Plaza have EVERYTHING covered in a beautiful, renovated venue with a great location.
My husband and I are both from the Cleveland area but live in Salt Lake City, Utah. We decided to get married in Ohio because that is where most of our family and many of our friends still live. Our parents visited many venues in and around the city for us when we first got engaged in 2018, but none were the total package for what we were looking for in planning a wedding from across the country.
When we visited for Christmas that year, my husband found the Crowne Plaza online, which was a venue neither of our parents had seen before. We were able to visit the next day and immediately knew that it was the place for us. Daneel, the wedding coordinator, was experienced, knowledgeable and very patient. The ballroom was gorgeous and had a beautiful view of Playhouse Square. The bridal suite was outstanding. It included a large living/dining area with its own bathroom attached to a private master suite with its own bathroom including a large vanity, jacuzzi tub, and shower. On our wedding day, we had more than enough room for both the groomsmen and the bridesmaids to all get ready together but still separated, with the guys in the bedroom and the girls in the living and dining area. My maid of honor had an adjoining room to our suite which was more than convenient and was a perfect place to keep my dress hidden from my fiance.
Along with the outstanding accommodations, Daneel was wonderful to work with and took care of almost all of the wedding details! We had our ceremony, cocktail hour and reception at the hotel and the only thing we had to book ourselves was our photographer, entertainment and officiant. Daneel had great recommendations for these vendors and experience working with many of them, too.
After booking the Crowne Plaza, there were no "bridezilla" moments or arguments about silly details in any of our planning. This was in large part because Daneel had everything we needed to do organized, taken care of, and planned out in a timeline.
I was only back in Ohio for a weekend after booking the Crowne Plaza and it was for my bridal shower. That is when we had our food tasting with the AMAZING chef at the Crowne Plaza and cake tasting at Wild Flour Bakery, (which is included in the Crowne Plaza Wedding Package).
When our wedding weekend finally came in December 2019, we had no stress or worries and everything went perfectly. Our party of 130 friends and family had a wonderful time and couldn't say enough good things about their stay and how much they enjoyed our special day.
V
Vicki Sent on 01/13/2020
5 out of 5 rating

Fabulous Wedding at a Wonderful Hotel

My son and daughter-in-law were married at the Crowne Plaza Playhouse Square on December 28, 2019. It was an absolutely perfect wedding! The ballroom was beautiful, the food was great and everyone truly cared about the wedding and the bridal couple. The servers at the wedding were particularly caring of each and every guest. Daneel McDaniel, the Catering Sales Manager and our contact for the wedding, went out of her way to personally ensure everything was done as requested and planned. She is experienced with weddings, understands the issues, made sure of all details, was a pleasure to work with, always returned calls promptly and followed through with everything. She is a wonderful asset to the hotel and to any couple planning a wedding.
It was a perfect day and a perfect weekend thanks to everyone at the Crowne Plaza. We highly recommend Daneel and the Crowne Plaza at Playhouse Square!
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

Awards

17
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Team

Kara Grose
Kara Grose
Event and Wedding Planner
Camryn Moore
Camryn Moore
Catering Sales Manager

Professional Network & Endorsements

RUDY and the Professionals Band RUDY and the Professionals Band Wedding Bands

We have performed here a few times and you can't get any better than what they offer and it's beautiful!

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Crowne Plaza Cleveland at PlayhouseSquare frequently asked questions

Crowne Plaza Cleveland at PlayhouseSquare includes the following items and services for wedding events in its starting site fee:
  • Bridal Suite
  • Chairs
  • China
  • Clean Up
  • Event Planning
  • Flatware
  • Glassware
  • Linens
  • Set Up
  • Tables
Crowne Plaza Cleveland at PlayhouseSquare includes the following items and services in its wedding catering costs:
  • Cake Cutting
  • Server(s)
  • Wedding Cake
The bar service starting price at Crowne Plaza Cleveland at PlayhouseSquare includes:
  • Bartender(s)
  • Champagne Toast
  • House Beer
  • House Liquor
  • House Wine
  • Open Bar
  • Premium Liquor
  • Signature Drink
  • Specialty Beer
The space offered by Crowne Plaza Cleveland at PlayhouseSquare for wedding events is known for:
  • Ballroom
  • Banquet Hall
  • Hotel
  • Restaurant
Crowne Plaza Cleveland at PlayhouseSquare offers the following indoor/outdoor options for weddings:
  • Indoor
  • Uncovered Outdoor
Crowne Plaza Cleveland at PlayhouseSquare offers the following types of wedding events:
  • Ceremony
  • Reception
  • Bridal Shower
  • Engagement Party
  • Elopements
  • Rehearsal Dinner
Crowne Plaza Cleveland at PlayhouseSquare offers the following services for wedding events:
  • Accommodations
  • Bar Services
  • Catering Services
  • Clean Up
  • Event Planner
  • Event Rentals
  • Get Ready Rooms
  • Liability Insurance
  • Outside Vendors
  • Wifi
Crowne Plaza Cleveland at PlayhouseSquare offers the following furniture and decor items for weddings:
  • Centerpieces
  • Chairs
  • Chair Covers
  • Dance Floor
  • Decor
  • Furniture
  • Lighting
  • Tables
Crowne Plaza Cleveland at PlayhouseSquare is recommended by 98% of couples who have used their services. Their overall rating is 4.9 out of 5 with the following breakdown: 4.9 in quality of service, 4.9 in flexibility, 4.9 in professionalism, 4.9 in value and 4.8 in average response time.
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