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Award winner thanks to recommendations from couples on WeddingWire.com.
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Hyatt Regency Cleveland at The Arcade

From 100 to 300 guests
Ceremony/Reception
Indoor
Get Ready Rooms
Flannery
H&N
Colleen
Ashley
Joshua

Recommended by 98% of couples

About this venue

Built in 1890, Hyatt Regency Cleveland at The Arcade is a breathtaking historic wedding venue in Cleveland, Ohio. Characterized by picturesque architecture, this hotel has exceptional balconies, remarkable staircases, ornate fixers, and an 85-foot skylight filled with 1,800 panes of glass. It is an unforgettable spot to host your wedding ceremony, reception, engagement party, rehearsal dinner, or even bridal shower.

Facilities and Capacity

The Hyatt Regency Cleveland at The Arcade holds up to 300 guests on the main level and balcony level, with weddings of up to 220 guests remaining on the main level alone for dining and dancing. Whether you are looking for an intimate event or a grand wedding celebration, you can embrace the opulence of this venue. Luxurious interiors and ambient lighting blend beautifully, lending themselves to a truly lavish experience. The indoor banquet hall spaces boast beautiful views of this historic downtown location, giving the venue a chic urban atmosphere. The entire hotel is wheelchair accessible for guests' convenience.

Services Offered

The Hyatt provides all-inclusive packages with in-house bar and catering services. Wedding coordinators can help plan the event from the beginning. With event rentals available onsite, set up and clean-up will be taken care of. Wedding parties have the option to get ready on-site in the comfortable bridal suite. The hotel is pet-friendly, so even your furry friends can play a part in the special day. The Hyatt has a variety of different catering services for couples to choose from, including a plated dinner, buffet, or stations. There are also options for cocktail receptions, hors d’oeuvres, or dessert, with tastings available to help curate the perfect menu.

Accommodations

For convenience, the couple and their guests can stay on-site in the hotel the night of the wedding or spend a few nights enjoying downtown Cleveland.

Location

The Hyatt is located in the heart of downtown Cleveland. The Cleveland Hopkins International Airport is only 12 miles away, with the Greater Cleveland Regional Transit Authority only half a mile away. There is valet parking available for a fee, as well as general self-parking throughout the downtown area.

Features

Small team (2-10 members)

Experience

  • 25 years in business

  • We speak American Sign Language (ASL), English and Spanish

Links

Visit website

FAQ

Do you have a site fee for wedding receptions at your venue?

Yes

What is the starting site fee for wedding receptions during peak season?

$750

What is the starting site fee for wedding receptions during off-peak season?

$750

Do you have a site fee for wedding ceremonies at your venue?

Yes

What is the starting site fee for wedding ceremonies during peak season?

1,250

What is the starting site fee for wedding ceremonies during off-peak season?

1,250

Which of the following are included in the starting site fee?

Bridal Suite
Chairs
China
Clean Up
Event Planning
Flatware
Glassware
Linens
Set Up
Tables

Which of the following are included in the cost of wedding catering?

Cake Cutting
Server(s)

What is the starting price per person for bar service?

$60

Which of the following are included in the starting price for bar service?

Bartender(s)
Champagne Toast
House Beer
House Liquor
House Wine
Open Bar

What is the minimum number of guests required to book your venue?

100

How many event spaces or rooms does your venue offer?

1

Describe your venue:

Banquet Hall
Historic Building
Hotel

What kind of settings are available?

Indoor

Which of the following wedding events does your venue service?

Ceremony
Reception
Bridal Shower
Engagement Party
Rehearsal Dinner

What event services do you offer?

Accommodations
Bar Services
Catering Services
Clean Up
Event Planner
Event Rentals
Get Ready Rooms
Pet Friendly
Wifi

What catering services do you offer?

Buffet
Cocktail Reception
Dessert
Hors d'oeuvres
Outside Cake
Plated
Server(s)
Stations
Tastings

What bar services do you provide?

Bartender(s)
Cash Bar
Champagne Toast
House Beer
House Liquor
House Wine
Liquor License
Open Bar
Premium Liquor
Signature Drink
Specialty Beer
Specialty Wine

What event items are available?

Chairs
Tables

What food and beverage items are available?

Barware
China
Flatware
Glassware
Linens

What transportation and access is available?

Valet
Wheelchair Access

What months are included in your peak season?

May
June
July
August
September
October
November
December

What months are included in your off-peak season?

January
February
March
April

Still have questions?

Reach out about anything you didn't see answered here—no question is too small!

Wedding couple

Reviews of Hyatt Regency Cleveland at The Arcade

This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

Reviewers rave that the Hyatt Regency at The Arcade is a breathtaking, unique venue with classic architecture and the convenience of an attached hotel. Couples praised the highly organized, responsive event team and seamless planning. In-house catering, attentive servers, and the venue’s atmosphere drew consistent guest compliments and made many weddings feel flawless.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Reviewers rave that the Hyatt Regency at The Arcade is a breathtaking, unique venue with classic architecture and the convenience of an attached hotel. Couples praised the highly organized, responsive event team and seamless planning. In-house catering, attentive servers, and the venue’s atmosphere drew consistent guest compliments and made many weddings feel flawless.

Weddingwire
4.9/5 61 reviews
Google
4.4/5 2479 reviews
Flannery
Flannery Sent on 04/28/2026
5 out of 5 rating

Sarah and her team are AMAZING

We had our wedding at the Arcade in April and everything was phenomenal. From the very start, Sarah was absolutely amazing to work with. We had booked this venue more than a year and a half out and Sarah was always quick to communicate anything and everything with us.
Leading up to the big day, Sarah and her team provided us with such amazing details from start to finish that made myself and my husband feel much more confident that everything was going to plan. 
The day of was absolutely perfect. Our guests raved about how kind the servers were and, of course, how beautiful the venue was. Our decor was set up perfectly at each table, guests were kindly welcome and the food and drinks were amazing (10/10 recommend the mac & cheese bites at cocktail hour!!)
I would recommend the Arcade to anyone planning their wedding. Having everything taken care of at such a high level of detail was such a wonderful experience. We cannot thank Sarah enough for all that she did. 
H&N
H&N Sent on 10/28/2025
5 out of 5 rating

Beautiful venue, wonderful team, shoutout to Alison!

Alison and the Arcade team were incredible every step of the way - super knowledgeable, responsive, accommodating, and thoughtful. Alison's calm, steady presence was a huge source of comfort throughout the wedding planning process. Our out of town guests were awed by the gorgeous venue and we were so, so happy with how everything turned out. Thank you Alison & team!
Colleen
Colleen Sent on 08/19/2025
5 out of 5 rating

The perfect day at the perfect venue!

Could not recommend the Arcade enough!! Not only was it a gorgeous venue but the staff was so supportive, responsive and helpful throughout the entire planning process! We were in great hands with them and the day could not have been more perfect!
Ashley
Ashley Sent on 07/04/2025
5 out of 5 rating

The absolute best

Absolutely phenomenal - could not recommend this venue / group enough!! Lillian and Sarah (venue coordinators) as well as Claude (event manager) all made sure the entire evening went exactly according to plan. The ENTIRE staff was wonderful - so polite and attentive, also were just so fun and lighthearted. The venue is BREATHTAKING and lets you customize it exactly as you envision it. They offer several different packages to suit your needs (ours included a wedding cake!). The food was delicious and a generous portion. I can't say enough good things about The Arcade and its staff!
Joshua
Joshua Sent on 05/03/2025
5 out of 5 rating

Amazing Venue and Staff

We booked the Arcade for our wedding day celebrations and could not have been happier with the process as well as the result! Sarah, our planner, was incredible to work with and made sure we didn't miss any of the details that may have affected our wedding. Perfection from start to finish! 10/10, WILL stay here again!
Jamie
Jamie Sent on 04/20/2025
5 out of 5 rating

Amazing venue with amazing staff!!!

The Hyatt at the Arcade was the perfect venue for my daughter's wedding. Sarah and the entire staff were nothing short of incredible to work with. I would not change one thing about our experience!! I recommend 100%!!
Maggie
Maggie Sent on 04/18/2025
5 out of 5 rating

Book the Arcade

We are so happy we had our wedding at the Arcade! The venue is stunning and our guests were in awe of its beauty. We were able to plan our wedding weekend from out of state with the help of Sarah and the rest of the event staff. You will not regret having your wedding here.
Z
Zack Sent on 01/24/2025
5 out of 5 rating

Amazing staff and venue

We could not have asked for a better venue/team for our wedding. Allison and her team went above and beyond to make our wedding day perfect. From the time we visited the venue, through the wedding the Hyatt staff was incredibly helpful, kind, and attentive. 10/10 experience
Brian
Brian Sent on 01/16/2025
5 out of 5 rating

The Best Wedding Venue

Our wedding at the Hyatt Regency Arcade was PURE MAGIC! Sarah and her team were incredible—every detail was flawless, and the venue looked so stunning. From start to finish, they made everything seamless and stress-free. The Bboy/Bgirl battle will go down as one of the most epic memories ever, and the team’s excitement for our unique touches made it even better (thanks for entertaining our crazy ideas). We couldn’t have asked for a more perfect day—thank you, Sarah, Lillian, and everyone at the Arcade for making it unforgettable!
S
Sue A. Sent on 11/20/2024
5 out of 5 rating

Amazing venue

The wedding went off without a hitch. It was more than my daughter could have dreamed of. Everything was amazing!! Would HIGHLY recommend
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

Awards

61
WeddingWire Couples' Choice Awards 2026 Winner
WeddingWire Couples' Choice Awards 2025 Winner
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
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Hyatt Regency Cleveland at The Arcade frequently asked questions

Hyatt Regency Cleveland at The Arcade includes the following items and services for wedding events in its starting site fee:
  • Bridal Suite
  • Chairs
  • China
  • Clean Up
  • Event Planning
  • Flatware
  • Glassware
  • Linens
  • Set Up
  • Tables
Hyatt Regency Cleveland at The Arcade includes the following items and services in its wedding catering costs:
  • Cake Cutting
  • Server(s)
The bar service starting price at Hyatt Regency Cleveland at The Arcade includes:
  • Bartender(s)
  • Champagne Toast
  • House Beer
  • House Liquor
  • House Wine
  • Open Bar
The space offered by Hyatt Regency Cleveland at The Arcade for wedding events is known for:
  • Banquet Hall
  • Historic Building
  • Hotel
Hyatt Regency Cleveland at The Arcade offers the following indoor/outdoor options for weddings:
  • Indoor
Hyatt Regency Cleveland at The Arcade offers the following types of wedding events:
  • Ceremony
  • Reception
  • Bridal Shower
  • Engagement Party
  • Rehearsal Dinner
Hyatt Regency Cleveland at The Arcade offers the following services for wedding events:
  • Accommodations
  • Bar Services
  • Catering Services
  • Clean Up
  • Event Planner
  • Event Rentals
  • Get Ready Rooms
  • Pet Friendly
  • Wifi
Hyatt Regency Cleveland at The Arcade offers the following furniture and decor items for weddings:
  • Chairs
  • Tables
Hyatt Regency Cleveland at The Arcade is recommended by 98% of couples who have used their services. Their overall rating is 4.9 out of 5 with the following breakdown: 5 in professionalism, 4.9 in quality of service, 4.9 in average response time, 4.9 in flexibility and 4.9 in value.
Hyatt Regency Cleveland at The Arcade currently offers 1 offer promotion for wedding services.
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