The Rental Company is amazing and SOO easy to communicate with. I actually ordered over the phone and was emailed our invoice. It was a beautiful streamlined process of picking up our rentals, and here's the best part: since we were having a bit of a destination wedding (none of us were from the Holland area), no one would be able to return the chairs Monday. Even though their business was closed Saturday evening, we were allowed to drop the chairs off in a pre-arranged van!! They were so flexible, and so so kind. They were very accommodating of us out-of-towners.