Details ETC Photography Reviews
Details ETC Photography
Grand Rapids, MIReviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
16 Reviews
96% recommend it
-
Quality of service 4.8 out of 5 rating
-
Average response time 4.6 out of 5 rating
-
Professionalism 4.8 out of 5 rating
-
Value 4.9 out of 5 rating
-
Flexibility 4.9 out of 5 rating
Awards
16
-
Linda Sent on 11/04/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Mike and Linda Kaufman
Jessica is wonderful!!! She is a very skilled professional who works hard to pay attention to every detail and provide top quality images that truly capture your special day!Jessica is wonderful!!! She is a very skilled professional who works hard to pay attention to every detail and provide top quality images that truly capture your special day! -
Quality of service
-
Shannon Sent on 05/09/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica was wonderful! Her photos are beautiful and she does a great job posing people. She was friendly and helpful throughout the process (initial consultation, engagement shoot, emails and wedding day shoot). We loved working with her and really appreciated her expertise!Jessica was wonderful! Her photos are beautiful and she does a great job posing people. She was friendly and helpful throughout the process (initial consultation, engagement shoot, emails and wedding day shoot). We loved working with her and really appreciated her expertise! -
Quality of service
-
User2198402 Sent on 06/26/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I was very pleased with Jessica's promptness and quality photography. It was affordable and she was a joy to work with.I was very pleased with Jessica's promptness and quality photography. It was affordable and she was a joy to work with. -
Quality of service
-
Marissa Sent on 01/13/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Details Etc Photography provided beautiful and quality photography for my wedding and engagement pictures. I was beyond happy with the services Jessica and her team provided. If you are looking for a photographer who is flexible, dedicated, and provides the best possible shots for your special day, look no further!Details Etc Photography provided beautiful and quality photography for my wedding and engagement pictures. I was beyond happy with the services Jessica and her team provided. If you are looking for a photographer who is flexible, dedicated, and provides the best possible shots for your special day, look no further! -
Quality of service
-
User1776206 Sent on 08/22/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica was wonderful to work with for our wedding! She helped us make sure that we had all of the pictures that we wanted from our day! She has a great eye for creative pictures and did a wonderful job getting a variety of shots. We are very impressed with how quickly she was able to have the pictures back to us after the wedding and loved the pictures she took! I would definitely recommend Jessica to any couple!Jessica was wonderful to work with for our wedding! She helped us make sure that we had all of the pictures that we wanted from our day! She has a great eye for creative pictures and did a wonderful job getting a variety of shots. We are very impressed with how quickly she was able to have the pictures back to us after the wedding and loved the pictures she took! I would definitely recommend Jessica to any couple! -
Quality of service
-
Lauren Sent on 01/21/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica was a pleasure to work with! We appreciated her professionalism and experience; she knows how to do her job and she does it very well!! She gets great pictures of even self-proclaimed "un-photogenic people", like my husband (his words, not mine!)Jessica was a pleasure to work with! We appreciated her professionalism and experience; she knows how to do her job and she does it very well!! She gets great pictures of even self-proclaimed "un-photogenic people", like my husband (his words, not mine!) -
Quality of service
-
Megan Sent on 11/14/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica is a wonderful photographer! I would pick her again and again!Jessica is a wonderful photographer! I would pick her again and again! -
Quality of service
-
Cassandra Sent on 12/04/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica was awesome! She is also very sweet and will go out of her way to help you out! I highly recommend her.Jessica was awesome! She is also very sweet and will go out of her way to help you out! I highly recommend her. -
Quality of service
-
Lindsey Sent on 09/24/20125 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Working with Jessica was so much fun! She is great at what she does and I loved our engagement photos! She was fine with us bringing our dog along so he could be a part of the engagement pictures and it was great having him in a few of the shots. We haven't seen our wedding pictures yet but I am confident they will be amazing! She was very flexible when it came to meeting and made things very easy for us! Highly recommended!Working with Jessica was so much fun! She is great at what she does and I loved our engagement photos! She was fine with us bringing our dog along so he could be a part of the engagement pictures and it was great having him in a few of the shots. We haven't seen our wedding pictures yet but I am confident they will be amazing! She was very flexible when it came to meeting and made things very easy for us! Highly recommended! -
Quality of service
-
Heather Sent on 07/24/20095 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica is the best! She made everything so easy, had great ideas and takes beautiful pictures. There is nothing bad about her that I can say. She helps you in any way she can. She did both our engagement pictures and our wedding pictures. After our engagement pictures came in I could not wait for our wedding because they turned out so well.Jessica is the best! She made everything so easy, had great ideas and takes beautiful pictures. There is nothing bad about her that I can say. She helps you in any way she can. She did both our engagement pictures and our wedding pictures. After our engagement pictures came in I could not wait for our wedding because they turned out so well. -
Quality of service
-
Chet J. Sent on 10/30/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica is an excellent photographer. In addition to having mastered the art of capturing a moment, she also takes great care to offer more than your standard photography options. We were impressed, and would never hesitate to offer her services to anyone.Jessica is an excellent photographer. In addition to having mastered the art of capturing a moment, she also takes great care to offer more than your standard photography options. We were impressed, and would never hesitate to offer her services to anyone. -
Quality of service
-
Ebony Sent on 10/18/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica is awesome! Our pictures came out absolutely amazing! She captured every detail in our wedding to the "T!" I enjoyed our candid shots as well as our group groups. I have used Jessica since for my yearly christmas pictures and she has also taken photographs of our baby since his birth. I would definitely recommend her to anyone who is wanting those polished photographs for their event!!!Jessica is awesome! Our pictures came out absolutely amazing! She captured every detail in our wedding to the "T!" I enjoyed our candid shots as well as our group groups. I have used Jessica since for my yearly christmas pictures and she has also taken photographs of our baby since his birth. I would definitely recommend her to anyone who is wanting those polished photographs for their event!!! -
Quality of service
-
User2498912 Sent on 01/08/20164.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica was a wonderful wedding photographer. We had the package that came with two photographers. The second photographer was a great fit too. She was funny and made the day go smooth along with Jessica. Jessica took the most beautiful pictures on our special day. She goes above and beyond and has a keen eye for detail. All our pictures that didn't have editing are still beautiful and timeless. I would recommend her to anyone.Jessica was a wonderful wedding photographer. We had the package that came with two photographers. The second photographer was a great fit too. She was funny and made the day go smooth along with Jessica. Jessica took the most beautiful pictures on our special day. She goes above and beyond and has a keen eye for detail. All our pictures that didn't have editing are still beautiful and timeless. I would recommend her to anyone. -
Quality of service
-
User1262813 Sent on 07/29/20134.6 out of 5 rating
-
Quality of service 3.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jessica is very easy going, patience, responsive, open minded, flexible, and punctual. Her pricing is super reasonable. I'm happy with my pre-ceremony candid, ceremony images, and some of the reception images.
Jessica is very easy going, patience, responsive, open minded, flexible, and punctual. Her pricing is super reasonable. I'm happy with my pre-ceremony candid, ceremony images, and some of the reception images.
-
Quality of service
-
Sara Sent on 09/24/20084.4 out of 5 rating
-
Quality of service 4.0 out of 5 rating
-
Average response time 3.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
She did a great job and when I didn't want one of the picture packages she helped me create one that fit in my budget!She did a great job and when I didn't want one of the picture packages she helped me create one that fit in my budget! -
Quality of service
-
User2139610 Sent on 05/19/20153.1 out of 5 rating
-
Quality of service 4.0 out of 5 rating
-
Average response time 2.0 out of 5 rating
-
Professionalism 2.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 3.5 out of 5 rating
My first email interaction with Details ETC Photography was very professional. We set up our wedding date and filled out paperwork without any issue. The two photographers were very professional while taking pictures on our wedding day. We loved the pictures they took and were really excited about them. They worked really great with the wedding party and were really respectful and discrete during the service, and took some wonderful pictures.
Although the wedding day service was great, we did have a few issues.
We hit our first snag when we met with the photographer for the first time to do our engagement pictures. She wrote the date down wrong and after contacting her, she ended up arriving an hour and a half late. Our pictures turned out nice, but was not the first impression we would have hoped for. We were given wedding favors to make up for the mishap and were very appreciative.
The next snag came when we tried to obtain our wedding book. She originally told us that the book would be done in late September (4 months after the wedding), which seemed like a reasonable amount of time. The book never came and we had to contact her several times. It finally got to us on December (7 months after the wedding). We were really annoyed that it took so long, then we opened the package. I did not like the book. We were not given any indication of what it would look like or the pictures that were to be used. Normally a photographer should send you a proof of what the book would look like so you could make comments. But that was never done. The book had plain white pages, no embellishments, and some pages had pictures that weren't aligned or the same size as other. I ended up creating my own book on Mixbook which I love and think looks so much better.
Overall, I do love the pictures, but the company really needs to work on deadlines.My first email interaction with Details ETC Photography was very professional. We set up our wedding date and filled out paperwork without any issue. The two photographers were very professional while taking pictures on our wedding day. We loved the pictures they took and were really excited about them. They worked really great with the wedding party and were really respectful and discrete during the service, and took some wonderful pictures.
Although the wedding day service was great, we did have a few issues.
We hit our first snag when we met with the photographer for the first time to do our engagement pictures. She wrote the date down wrong and after contacting her, she ended up arriving an hour and a half late. Our pictures turned out nice, but was not the first impression we would have hoped for. We were given wedding favors to make up for the mishap and were very appreciative.
The next snag came when we tried to obtain our wedding book. She originally told us that the book would be done in late September (4 months after the wedding), which seemed like a reasonable amount of time. The book never came and we had to contact her several times. It finally got to us on December (7 months after the wedding). We were really annoyed that it took so long, then we opened the package. I did not like the book. We were not given any indication of what it would look like or the pictures that were to be used. Normally a photographer should send you a proof of what the book would look like so you could make comments. But that was never done. The book had plain white pages, no embellishments, and some pages had pictures that weren't aligned or the same size as other. I ended up creating my own book on Mixbook which I love and think looks so much better.
Overall, I do love the pictures, but the company really needs to work on deadlines.Details ETC Photography's reply:
I agree her proof book took too long to be delivered. Due to some unforseen circumstances (3 separate surgeries in this time period) my proof book took longer to be delivered than it should. Sadly this is the first I have heard from this client that she didn't like her book. I have now offered to redo or even give her some money back but she has decided not to take me up on that.
Recently I have implemented a new method of proofing books to my clients that allows them 100% feedback before the book is ordered. My weddings are delivered online within 3 weeks from the wedding and most books and albums also depend on the client to make their choices and selections. -
Quality of service
Are you interested?
Send a messageAre you interested?
Send a message