The Westin Richmond

I can only say good things about Callee Miller and the rest of the Westin Richmond staff. We never hired a wedding planner — Callee took care of everything.

Pros:
- All-in-one package includes tons of details: food, lighting, vases, chargers, folded napkins, silver stands for table numbers, linens…
- Two nights in a beautiful wedding suite. We bought a third night at a reduced rate
- Large event space
- Efficient staff, including bartenders, catering staff, and cake cutting
- Quick response time. Callee is ENDLESSLY patient.
- The courtyard has fire pits. Awesome!
- They let us add local Richmond breweries to our bar.
- They refrigerated all the flowers our florist dropped off early.

True Highlights:
1. The groom is Filipino so we wanted to include traditional foods. Callee arranged multiple tastings for us as the kitchen tried different recipes to create the food we wanted.
2. I was sick the week of the wedding, and I missed some of the reception because I was ill. Everyone was really helpful, outlining alternate timelines, boxing up some reception food since I couldn’t eat it, even sending chicken soup to our hotel room for me! This messed up our reception timeline, and all our vendors kept everything running smoothly. (Eventually I made it to the reception and had a lovely time!)
3. We stayed two nights at the Westin afterward, and there was only one staff member we interacted with who DIDN’T know us as “the newlyweds” and go out of her way to congratulate us.

Cons:
- Maybe not the best option for smaller weddings. But maybe there’s a smaller room.
- No exterior windows in the ballroom, though we could use the courtyard (our event was during the day).

I’d definitely recommend the Westin! The space is beautiful, especially the courtyard, and the food is good… but it’s their customer service that truly sets them apart. The entire staff is phenomenal.

I literally planned my wedding in 6 months and it wouldn't have went as great if it wasnt for the help of Katherine and Tisha. Theyyy are greattttttttttt and such a pleasure to work with. During the 6 months the amount of people attending my wedding went up by 100 ppl and they were still able to work with me. The Westin Richmond staff are amazing and provide GREAT customer services. I can't say one thing I loved most about the venue because everything was GREAT. I'm so happy that I choose the Westin for my venue...and if I had to do it again I wouldn't change a thing... the food was amazing. My guest wont stop talking about how amazing it was...thanks Westin Richmond for making my day a one to remember for all