Seneca Park Zoo

2222 St. Paul Street, Rochester, NY 14621 Map · Phone number
Hired? Save
2 reviews
3.6 out of 5.0
Guest capacity 30 to 1,000
  • Photos 16
  • About
  • Reviews 2
  • FAQs

About Seneca Park Zoo

We have unique venues all throughout the Zoo that can accommodate groups of almost any size. You and your guests will enjoy outstanding cuisine and service from the Zoo’s own catering service, Eagle’s Landing Café and Catering.

Best of all, hosting your wedding reception at Seneca Park Zoo supports our education programs and our conservation efforts to save animals from extinction.

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2 Reviews for Seneca Park Zoo

Recommended by 72% of couples


3.6 out of 5.0
  • Quality of service 3.0
  • Professionalism 4.0
  • Flexibility 3.5
  • Value 3.0
  • Average response time 4.5
Sort by:
  • E

    Emily · Married on 12/30/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our Winter Zoo Wedding was absolutely perfect! Laura, Chip, Denise, and the rest of the Seneca Park Zoo staff were a delight to work with. They answered all of our questions, accommodated our guests (during a Lake Effect Snow Storm), and made our day unforgettable. The food was delicious. The venue was decorated just how we had asked them too, and they were there for every step of planing along the way. We highly recommend having your wedding with them! (Plus, your guests won't be able to stop talking about the venue!)

    Sent on 01/17/2018

    Seneca Park Zoo's reply:

    Thank you, Emily. It was a pleasure to work with you and Cody!
  • Carly

    Carly A. · Married on 06/22/2019

    2.2
    • Quality of service:
      1.0
    • Responsiveness:
      4.0
    • Value:
      1.0
    • Flexibility:
      2.0
    • Professionalism:
      3.0

    Save your money

    Everything was a mess. Food was not the best for the price you pay, and security is a joke. All the animals will be asleep and the place is pitch black by the time your reception is over so walking the zoo isn't really an option. The coordinator Laura is amazing but the rest of it makes me regret getting married at this zoo. I'd rather have it at home at this rate..

    Sent on 07/07/2019

    Seneca Park Zoo's reply:

    We’re sorry to hear that your experience was not what you expected, especially after we had a number of conversations during, and after the event. We take pride in our catering service and added a complimentary entrée to accommodate the children in attendance at your wedding reception. We are saddened to hear of your dissatisfaction with the food as you did not raise any concerns while the event was taking place.

    In terms of your comments regarding the animals being out, several species in the Zoo are crepuscular, meaning that they are active primarily during twilight (dawn and dusk.) Your guests had the opportunity to see animals on their way to the ceremony location and during the reception while the bridal party was taking photos. We’re sorry that you did not have the opportunity to see them. We had done a walk-through earlier in the month of your wedding and at the evening rehearsal two nights before the event, and no concerns about daylight or seeing the animals were shared.

    Finally, your comment about value was surprising to us, based on your reaction to the refund we provided due to your concerns with security accessibility for letting guests out to smoke. We understood those concerns right away, gave you a refund and changed our processes based on this experience. Your positive reaction to that adjustment led us to believe we had appropriately accommodated your issues.

Seneca Park Zoo FAQ

  • Do you have a site fee for wedding receptions at your venue?
    Yes
  • What is the starting site fee for wedding receptions during peak season?
    $ 2000.00
  • What is the starting site fee for wedding receptions during off-peak season?
    $ 2000.00
  • Do you have a site fee for wedding ceremonies at your venue?
    Yes
  • What is the starting site fee for wedding ceremonies during peak season?
    $ 500.00
  • What is the starting site fee for wedding ceremonies during off-peak season?
    $ 500.00
  • Which of the following are included in starting site fee?
    Chairs
    Clean Up
    Event Planning
    Linens
    Set Up
    Tables
  • Which of the following are included in the cost of wedding catering?
    Cake Cutting
    Server(s)
  • What is the starting price per person for bar service?
    $ 25.00
  • Which of the following are included in the starting price for bar service?
    Bartender(s)
    House Beer
    House Wine
  • What is the maximum capacity of your venue?
    1000
  • What is the minimum number of guests required to book your venue?
    30
  • How many event spaces or rooms does your venue offer?
    7
  • Describe your venue:
    Park
    Zoo
  • What kind of settings are available?
    Indoor
    Covered Outdoor
    Uncovered Outdoor
  • Which of the following wedding events does your venue service?
    Ceremony
    Reception
    Bridal Shower
    Engagement Party
    Elopements
    Rehearsal Dinner
  • What event services do you offer?
    Bar Services
    Catering Services
    Clean Up
    Event Planner
    Get Ready Rooms
    Set Up
  • What catering services do you offer?
    Buffet
    Cocktail Reception
    Dessert
    Hors d'oeuvres
    Outside Cake
    Stations
    Tastings
  • What bar services do you provide?
    Bartender(s)
    Open Bar
  • What event items are available?
    Centerpieces
    Chairs
    Decor
    Tables
  • What food and beverage items are available?
    Barware
    Linens
  • What transportation and access is available?
    Parking
    Wheelchair Access
  • What months are included in your peak season?
    April
    May
    June
    July
    August
    September
    October
  • What months are included in your off-peak season?
    January
    February
    March
    November
    December

Preferred Vendors

Map

  • 2222 St. Paul Street Rochester, NY, 14621 See on map
    5852957399 (Phone number)
    Location of (Seneca Park Zoo)

Seneca Park Zoo frequently asked questions

What items and services are included in the starting site fee at Seneca Park Zoo?

Seneca Park Zoo includes the following items and services for wedding events in its starting site fee:

  • Chairs
  • Clean Up
  • Event Planning
  • Linens
  • Set Up
  • Tables

At Seneca Park Zoo, what items and services related to wedding catering are included in the cost?

Seneca Park Zoo includes the following items and services in its wedding catering costs:

  • Cake Cutting
  • Server(s)

At Seneca Park Zoo, what does the bar service starting price include?

The bar service starting price at Seneca Park Zoo includes:

  • Bartender(s)
  • House Beer
  • House Wine

What are the most important characteristics of Seneca Park Zoo in terms of venue type, style and location?

The space offered by Seneca Park Zoo for wedding events is known for:

  • Park
  • Zoo

What kind of indoor/outdoor options are available at Seneca Park Zoo for wedding events?

Seneca Park Zoo offers the following indoor/outdoor options for weddings:

  • Indoor
  • Covered Outdoor
  • Uncovered Outdoor

What kind of wedding events does Seneca Park Zoo offer?

Seneca Park Zoo offers the following types of wedding events:

  • Ceremony
  • Reception
  • Bridal Shower
  • Engagement Party
  • Elopements
  • Rehearsal Dinner

What services does Seneca Park Zoo offer for wedding events?

Seneca Park Zoo offers the following services for wedding events:

  • Bar Services
  • Catering Services
  • Clean Up
  • Event Planner
  • Get Ready Rooms
  • Set Up

What furniture and decorations does Seneca Park Zoo have available for wedding events?

Seneca Park Zoo offers the following furniture and decor items for weddings:

  • Centerpieces
  • Chairs
  • Decor
  • Tables

What percentage of users recommend Seneca Park Zoo and which are the most valued aspects of their wedding services?

Seneca Park Zoo is recommended by 50% of couples who have used their services. Their overall rating is 3.6 out of 5 with the following breakdown: 4.5 in average response time, 4.0 in professionalism, 3.5 in flexibility, 3.0 in quality of service and 3.0 in value.