FYI, we did not have our ceremony at the Hyatt and had it at a church instead.

We worked with Toya Johnson, who is a Catering Manager at the Hyatt Fair Lakes. She took care of EVERYTHING for us. I wonder when the woman sleeps! She was amazing throughout the planning process up until the evening of the reception. I highly recommend the Hyatt Fair Lakes for future brides.

The Hyatt Fair Lakes is an elegant and relaxed place to have your reception. We loved how spacious and open the place felt.
They also had great incentives with their package (a free cake from Wanda's Cakes and a complimentary night in one of their suites) so you will definitely get a lot for what you pay for.

Toya Johnson was awesome at helping us with our tasting, planning our reception and the coordinating the transition from our ceremony (at another location) to the reception. She was also there on site during the event to make sure everything was running smoothly (and it did!) The food was also DELICIOUS- we wanted to make sure that our guest loved the food and they did.

Excellent customer service!

We worked with Lucy Warner for our rehearsal dinner and she did a phenomenal job. She was very responsive and professional. We told her we wanted a BBQ style dinner she sent us some menu recommendations but let us make some changes so we could have exactly what we were looking for. The food was great and Lucy was there that night to ensure everything went smoothly, which it did thanks to her!