A friend of mine made an appointment based off of the ratings and reviews from this site. Unfortunately, we had a terrible experience- sharing it with others who are looking for
gowns to avoid taking away such a special experience for future brides. Our group had a 5pm appointment. We were informed by "Logan" that she was unsure what they were going to do with our group because they had another large party coming in during our appointment. At 5:20, the bride began trying on dresses. Because there were two other brides sharing the two pedestals, my friend- as well as the other brides often had to wait to look at their dresses.
At 6:00pm Logan mentioned that my friend could only try on one more dress because her appointment time was almost up. We explained to Logan that she had started our appointment late and the other brides also trying on dresses were here before us. We simply wanted to make sure that we had gotten our full time and my friend got the full experience. Logan responded very nasty to the group, in front of the other group that we were sharing the space with that she "actually started us at 5:10 and that we were making the next appointment wait." After trying on the last dress, the bride asked to try on a dress she really liked one last time. She was hoping to decide whether or not this specific dress was the one. Logan huffed and puffed and proceed to point to the bride sitting in the waiting area- repeating that we were taking up the other bride's time.
My friend decided not to try on that dress one last time. She explained that Logan had pulled the dress from her hands in the dressing room and made her very uncomfortable for asking to try on anything else to be sure she wasn't passing up on "the dress".
While the other brides who started before our group continued to try on dresses, be accommodated as customer should- we then walked out. Logan did not apologize for the inconvenience- and ignored us as we walked out the door.

Thank you Designer Loft! I found a truly beautiful dress from this lovely store and then designer loft’s incredible tailor Natasha created the perfect jacket to match!!!! Natasha was constantly upbeat and positive and she really brought the vision we had to life. Definitely go to Designer Loft for your dream dress and the delicate touches that really make it yours!

We went to 4 other places to look at dresses before arriving at Designer Loft. The staff there was really professional and took a lot of time figuring out what exactly I wanted. I loved a strapless dress from Pronovias however I hate strapless on me so I was having a hard time figuring out what my other options were. Instead of pushing me to something else Designer Loft found a vest (it buttoned in the back) that matched perfectly that made me feel comfortable on the top and was really unique. Other bridal stores didn't put this much care into making sure I was comfortable. The alteration process was also very seamless. I was able to custom design my own veil using my mother's veil and a new veil.

I really enjoyed my time working with everyone there.