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  Reviews (10)    
4.7 out of 5.0
4.7
out of 5.0
Quality of Service:
 (4.8/5.0)
Responsiveness:
 (4.6/5.0)
Professionalism:
 (4.6/5.0)
Value:
 (4.8/5.0)
Flexibility:
 (4.5/5.0)
 
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Brittany
Wedding:
10/09/2011
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My Hubby bought my engagement ring from them and it was amazing! Now with my accompanying wedding guard I have a stunning piece representative of our love!
 
s
Wedding:
07/31/2011
9 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Zales is the one jeweler my husband says he'll use for excellent service and diamond quality every time.
 
jessmdeleon and Cruz
Wedding:
11/07/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Wow, the prices for the rings we got were, unbelievable! Very cheap but we bought absolutely beautiful white gold rings. They are adorable. Very happy w/ the staff at the Northwest Mall location.
 
sugar77064
Wedding:
04/19/2009
9 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
We got my engagement ring (X2 so the second one could act as a gaurd) and his wedding band at Zales. The quality is amazing and we really couldn't beat the price. It is so definetly worth getting the waranty. I ended up having to send back my original e-ring due to a chipped stone and that was done without problem and we had to get his tungston ring resized and they did that without a problem (actually they swapped it out) and at no cost to us. YAY!
 
bnb008 and Ardy
Wedding:
01/10/2009
1 Reviews
4.5
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
My husband purchased my engagement ring, wedding band and I purchased his wedding ring from Zale's and we couldn't have asked for a better jeweler.
 
brideinlove
Wedding:
11/15/2008
5 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Zales worked with my husband. When he bought my engagement ring, he had found the stone he wanted in San Marcos, but bought the ring in Spring, so Zales mailed the stone he wanted to Spring. Everytime I enter the store, the staff is friendly, and remembers me. I would suggest Zales to anyone.
 
mrsblake
Wedding:
05/10/2008
5 Reviews
4.9
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I love my ring and everyone thinks it was sooooo expensive and it wasn't really.
 
Melina
Wedding:
12/01/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My husband bought my ring from the Zales in the Woodlands Mall! He got a great price and the clairty and everything about the solitaire was good! I need to get it resized and they said it would take a week and only took 4 days! We returned to Zales to get my wedding band and my husbands wedding band, both of which were on clearance. They are both good diamonds as well and are fashionable. All of my husbands fraternity brothers loved his band!
 
Agrier
Wedding:
04/22/2006
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Jewelry
 
Zales has been great! My hubby picked out my engagement ring with them, and we liked the quality and service so much that we stuck with them for both of our wedding bands. I like that I can go into any Zales and have my ring cleaned for free. Also, I would reccommend the warranty because I have had a prong fixed and my husband has had his ring replaced due to a crack. The warranty is a one-time cost and it covers even lost or stolen jewelry.
 
A
Wedding:
07/23/2004
5 Reviews
3.0
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Jewelry
 
We were on a really tight budget when we got married. Zales had the best options for us with what money we had. Beautiful pieces at just the right price. Couldn't ask for more.
 
4.7 out of 5.0
4.7
out of 5.0
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