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Hello!Lucky
Boutique Design & Letterpress Stationer
977 Howard Street
San Francisco, CA 94103 (map)
Website:
Visit my website »
Blog:
Visit my blog »
Products:
Catalog Products, Custom Products
Services:
Assembly, Design, Printing
Specialties:
Letterpress, Recycled Paper
Services Used:
Invitations
I used Hello!Lucky for my save the date cards and I couldn't be happier. We chose the "Visit Chicago" design because so many of our guests would be traveling from all over the country. We had some trouble navigating through the website and we later discovered that there was something wrong with the site. A customer service rep promptly responded to us via email and they were able to fix the bug. The finished product was even better than the proof - they use high quality card stock and the printing quality is beautiful. We decided to go with digital printing to cut costs and we're so glad we chose this option. The cards were sent out this past weekend and we've already received great feedback from our friends and family. Thanks for the great product!
Services Used:
Invitations
My wedding invitations were one of my most favorite elements of my wedding, second only maybe to my dress. Our invitations actually ended up inspiring the style of most of the other details. The quality of the card stock is excellent. The choices in design ranged from traditional to more contemporary and edgy. Although they cost more than some other websites, I think it was totally worth it. I especially love the full color return address labels for the RSVP envelopes.
Services Used:
Invitations
My husband owns a design firm and it was more affordable to send a custom logo to hello lucky and have them create the wedding invitations, RSVP, and announcements than for us to have them created and printed. They sent us extra envelopes, we got wonderful proofs back, and our rep there took plenty of time with us to make sure we got what we wanted. We took an existing design and changed it to fit our needs. I wouldn't go anywhere else.
Services Used:
Invitations
My wife and I browsed FOREVER trying to find invitations that were cute, but not too cute. Formal, but not too formal. Hello!Lucky was a Godsend! When we placed the order they were fast to review it, send us the proof, and get it sent out. They were great when we ordered placecards a month later (three weeks before the wedding!) and got those out to us very quickly! The one con was when the invitations were shipped to us, the labels for the RSVP envelopes were for someone else's invitations. But when we alerted them of the problem, they sent us the correct ones overnight with no extra charge. All in all, I would definitely recommend them to a friend, and I'm definitely keeping them in mind for eventual birth announcements!
Services Used:
Invitations
Invitations were just as I wanted - the choices of designs, colors and schemes are unlike anywhere else and I was able to find what fit our theme. I am a paper snob and they really impressed me!
Services Used:
Invitations
My invitations were beautiful. I searched for what seemed like forever before finding the perfect invitation on the Hello!Lucky website. Creating the invitations was fast and easy and the standard paper was so much nicer than the samples I received from other places. When my invitations arrived, I noticed that there had been an error when printing them (a border was covering up a line of text) and after a quick 5 minute phone call, was assured that it would be corrected and replacements sent out the next day. I received the replacement cards in just a few days and it was great to know what awesome customer service they still had, even though they are an online vendor in California and I am in Virginia. Overall, I was very satisfied with Hello!Lucky!
Services Used:
Invitations
We love Hello Lucky! Our invitations and stationary were beautiful! Stewey was great! It took me forever to find the perfect invitations but only seconds to decide once we found Hello Lucky! They have a great variety and I love that they offer letterpress and digital printing. Our invitations were elegant and affordable. Gorgeous!
Services Used:
Invitations
I was really happy with this company and my custom save-the-dates and invitations. Everything was completely customizable, and even if things don't look 100% right in the preview, they do a good job of making it look right when they send the final digital proof. I thought it was a great value for the end product.
Services Used:
Invitations
We were very please with Hello Lucky. We ordered samples, then Save the Dates, then Invitations, Reply Cards, Information Cards and Thank You notes.
The quality of paper and printing is great! Lia was very easy to work with and was super helpful when we realized they had sent the wrong size envelopes for the Thank you notes. She had the correct size over nighted to us! This is a 5 star printer and designer and I highly recommend them! Thanks!!
Services Used:
Invitations
I bought the Las Vegas invitations by Hello!Lucky and absolutely loved them! They were just about the only Vegas invitation I could find that wasn’t super corny or black & red. I couldn’t be happier by the invitations themselves! They were beautiful, simple, and classic. My only concern with them is that they were pretty pricy and you had to purchase them in groups, with the lowest amount being 25. Also, the only colors they had them in were a fuchsia, purple, and blue (which I picked) or a brown and orange one. It would have been fantastic if I could have picked my wedding colors as the ones! But I would recommend them to anyone! I had to order some additional invitations and they were so incredibly helpful over the phone as well. I mean it when I say I could be happier with the invitation, I just wish they were a little less pricey.
Services Used:
Invitations
I spent days searching invitation sites looking for the perfect stationary suite for our wedding, but nothing was right. Finally I stumbled upon Hello!Lucky, found my invitations, and fell in love. I was desperate for the entire suite, from the save-the-dates to the thank you card, which required me to do some rearranging in my budget, but it was worth it.
The day after we placed our initial order, Hello!Lucky announced a sale. It only took a short call with Hello!Lucky to get the sale applied to our order and the difference refunded. We placed several orders, and each person with whom we worked was so helpful. When we selected a place card from a different stationary suite, our rep pointed it out, to ensure it was not a mistake, before placing the order. Everything we ordered from Hello!Lucky was so beautiful and perfectly set the tone for our perfect day. We received so many compliments on our invitations. (I didn’t know anyone ever complimented invitations…) I’m thrilled that the first impression for our wedding was set by Hello!Lucky.
Services Used:
Invitations
Hello!Lucky created the invitations for my wedding in Berkeley in October, 2010. It was a pleasure working with them, and I couldn't be happier with how the invitations came out. We were able to visit the studio to look at the different designs in person, and we worked with the extremely patient and kind sales representative to pick out the design we like best and custom colors to match our color scheme. Once the invitations were ordered, everything went very smoothly and right on schedule, if not faster. We were so pleased with the invitations that we even went back and ordered our table numbers to match. Great experience and great customer service!!
Services Used:
Invitations
Having a wedding where 80% of the guests were traveling, I really wanted to make the invitations fun and easy to read. Hello!Lucky made the fun part easy, as their San Francisco (and all other city-themed invites) are incredibly cute and unique! From the invitation itself to the RSVP card and return labels, our invitations matched our personalities to a T!
But the one downside, which was sort of major, was that the text that looked crisp in the online proof for our details insert instead looked wobbly and thin when printed out, mainly b/c the paper used has a texture that can't come across online. This texture absorbed the thin font and made it really, really hard to read. Luckily (pun sort of intended), we had a wedding website that helped re-convey all of the important details.
Services Used:
Invitations
When my daughter planned her wedding, she was very impressed with the product this company offered, but the website was not user friendly as her design work would be lost and she would have to start over. When the save the date cards arrived the information was incorrect and had to be reordered. Five months after the wedding we received a call from Hello Lucky telling us that the company had discovered that we were never billed for their services and that they would be charging the bride's credit card NOW....The amount in question doesn't seem to match the original costs. We are totally confused. Very unprofessional way of doing business in my opinion...Too bad their product is so highly desirable.
Services Used:
Invitations
I love love love the Hello!Lucky product, and we used the company for our Save the Dates and wedding invitation suite. Unfortunately during the many interactions we had with Hello!Lucky as a result, we received consistently poor service. To name only a couple of the issues we had: One of our orders took an outrageously long time to be finished, and then it was shipped to the wrong address (billing address vice mailing address). Then to add insult to injury, they had completely omitted part of the design and so the cards had to be redone and then reshipped to the correct address. All of this meant that we weren't able to get our Save the Dates out until about a month later than we had planned.
As if this weren't enough, the company left me a message last week (about a year after our order was placed back in Feb 2010...) to tell me that they just discovered that they hadn't charged me for part of my order (!!what??!!) and that they were charging my credit card to the tune of $600. Then, they charged my card without ever speaking to me in person, after only leaving a message! I was about to close that bank account (ummm, when people get married they do tend to consolidate accounts, etc), and am only glad that I had $600 still in there and didn't have a overdraft charge on top of all of the hassle I've had with Hello!Lucky. I still have no idea what the $600 is for and how they suddenly discovered it a year later... Unfortunately, I can't recommend Hello!Lucky. There are a lot of other great companies out there and I wouldn't go through all of this hassle again.
Services Used:
Unique Services (Other)
Our save the dates were beautiful and great quality. We were able to select a pattern that matched our wedding website design, which I loved!
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