What is your average turnaround time, from initial contact to shipment?
Because of the highly customized nature of our work, we recommend brides contact us at least two to three months before they want to send out their invitations.
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Are you able to meet clients in person to showcase your product?
Of course! Much of the beauty of our pieces comes from their incredible textures which have to be felt and touched to be truly appreciated. We welcome local clients to come to the studio for a portfolio viewing or we can arrange an alternate venue if it is more convenient.
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Additional Questions and Answers
How do I get the process started?
Our design process begins with a simple questionnaire that outlines your event basics like event date, theme, colors, and feel. Upon completion of this questionnaire, you will meet personally with Andrea in a complimentary consultation or she will contact you via email if distance prevents a physical meeting. We will carefully discuss each detail of your designs and explore materials and embellishments that reflect your individual personality and voice. From there, a $150 non-refundable deposit is required to start design work and will be applied to your final total. Upon client approval of the final designs, a payment representing 50% of the estimated total cost is due at production start with the final 50% due at production completion. During the process you will be in constant contact with the designer, and we will work with you to make sure every detail is perfect for your final product.
How involved will I be in the design process?
Our clients are our single greatest source of information, which is why we have you fill out a detailed event questionnaire, so we can be as much on the same page as possible. The design process includes a materials consultation where clients have fun selecting from a plethora of fabric colors, paper stock and embellishment details. You can be as hands on or hands off as you feel comfortable with.