My experience at A Bridal Blossom couldn't have been better. I am from Norman, OK and happened to see an ad for the store (and a sale they were having) on Facebook. My then-fiance and I were driving down to Houston the upcoming weekend, so decided to call the store and see if we could schedule an appointment. My parents live in Ohio and I wanted to have my mother there to help me make a decision regarding my wedding dress, and it turned out that it was going to be rough scheduling her flight to fit with the store's hours. Nancy kept the store open late just to accommodate me and my family's hectic schedule. She was so sweet and caring; my mother-in-law, mom, and I all found her wonderful to work with and were very, very happy we had such a pleasant experience at her store. We only went to one other shop and were treated with such indifference, we decided that Nancy was one really special lady and decided to stop shopping and get the dress I really wanted from a woman we all really loved.
Nancy was always flexible with my schedule, which was essential given that I live about 3 hours away from her store, and tend to run late. I was trapped in a terrible rainstorm when headed down for my final fitting and ended up arriving hours late, and she was very kind to me on the phone and encouraged me to drive safely and assured me that everything was going to be all right (something that is really important to a bride-to-be).
Nancy was a dream to work with, even when I decided to change dresses only six weeks before my wedding. I felt terribly guilty about it, but she was very understanding about the situation (I had felt a little pressure and wanted some time to think about the decision on my own, and when I did, I changed my mind). Nancy and I became friends pretty quickly; I often would spend more time talking with her than I would being fitted. She works very quickly and does absolutely beautiful work. I didn't have very extensive alterations, but she did adjust my strap length, correct my hem, and trim out some of the tulle on the inside of my dress when I decided it's A-line was a little too wide for me. She also provided me with a lot of advice regarding my shoes, my dress, my veil, and my garter. She was an excellent resource for me and made me feel very comfortable with the entire wedding dress process.
Personally, I cannot recommend Nancy enough. She is incredibly kind, takes every customer's wants and needs personally, and is, the best in terms of personalized service in the Dallas area. I was more than willing to drive the 180+ miles to go to my fittings because of her impeccable service and likable manner. I assure you that she will make your dream dress happen, whether you find it perfectly off the rack or if you want something specifically made for you. Nancy also has a wide variety of styles, sizes, and colors, and I have no doubt that she would bend over backwards to find something for one of her brides. She provided me with my dress, veil, and two garters (one for tossing and another for keeping), and I wouldn't have it any other way.