Sep 23, 2014
Frequently Asked Questions for Photography
What do your packages include?
Albums, Digital Files, High Resolution Images, Negatives, Prints, Proof CD of All Images, Video Montage
Do you have liability insurance?
Do you offer special techniques such as hand-coloring or toning?
Custom designed save the dates. Online photo contests to get you FREE stuff and get your family and friends excited. Artistic photo renderings and retouching.
Do you have experience shooting in various lighting situations?
We come prepared to shoot in any situation. While natural lighting is the ideal situation, we carry off camera lighting to enhance that dramatic night-time scene.
Is your media preference film or digital?
We shoot entirely in digital utilizing only the highest quality state of the art professional equipment.
How many photographers do you work with?
Birdsong Wedding Photography is an insightful, fun and energetic duo of professional wedding photographers (Jess Vogelsang and Genie MacArthur). We always work together as a team for your wedding day coverage.
Do you guarantee your presence at the actual event?
YES, Jess Vogelsang and Genie MacArthur will be the two primary photographers at your wedding day event.
Do you sometimes book yourself for more than one event in a day? Weekend?
We NEVER double book for the same time frame on the same day. We will ONLY book one wedding per day!
Do you have a replacement photographer in case you become unavailable on the day of the event?
Yes! We work with a local network of amazing photographers. We have NEVER had to cancel a scheduled wedding event!
What kind of equipment do you typically bring with you on the day-of?
We shoot with 4 Canon digital SLR's (5D Mark II), along with Canon's renowned "L" series professional lenses ensuring each and every image we capture is tack sharp! We also bring a multitude of high end studio strobes along with a wide variety of light shaping tools to handle any and all lighting situations.
Do you bring back-up equipment to the event in case of malfunction?
Definitely! We bring 2-4 of everything including all cameras, lenses and lighting equipment!
Do you charge hourly or full day?
We set up your wedding package based on how many hours we will be working with you. We have a minimum of 4 hours and guarantee we can stay up later than you!
Are you available to shoot extra hours? If yes, how much do you charge for extra hours?
YES! The hourly charge depends on the day of your wedding and coverage needed.
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
Truthfully, we don't take breaks. You entrusted us to capture all your precious moments and we are constantly on watch so we don't miss a thing!
Do you charge for travel?
As long as your wedding is within the state of Arizona we don't charge to travel. If you wedding is out of the state of Arizona, we travel at reasonable rates for destination weddings!
How soon after the event are the proofs ready for viewing?
We generally tell people 2 weeks, but typically deliver online proofs within several days of your event date.
In what format are the initial proofs offered?
We upload all of your photos to an online gallery within our website, which allows your family and friends to check out all of your photos and order prints as well.
How long can the client keep the proofs?
Your online gallery is available for 3 months after your wedding.
Do you retain the copyright for the photos?
When you receive your digital files you have the right to reproduce them in both electronic and print form for any and all personal use. If you want to publish the photos somewhere, in some publication or website other than for personal use, please continue on to the next question.
Do you reserve the right to publish the photos?
Yes we do.... BUT, if you want to publish them somewhere all you have to do is ask. We LOVE to show off your beautiful photos and our hard work!
Do you provide the digital files and/or negatives (or copies of the negatives) to the client?
YES! We include all of your photos on DVDs with each of our wedding packages, allowing you to easily share with family and friends.
Will images be available for viewing online?
Yes, our website birdsongweddingphotography.com hosts all your online gallery needs!
What kind of albums do you offer?
12x12 inch fine-art coffee table books, all of which are flush mounted and designed to lay flat in a beautiful panoramic spread. We also offer the same beautiful coffee table books for parents in an 8x8 inch, smaller less expensive size!
When will the client get the final album?
Albums are delivered within 4-12 weeks from your wedding day depending on the layout, design and manufacture of your album.