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Kristy
Savvy October 2014

Worried About My Wedding Planner's Long Response Time!

Kristy, on June 22, 2014 at 6:57 AM Posted in Planning 0 10

I hired a Day Of Coordinator off of thumbtack.com and met her and all. Went over some plans and paid the deposit as well as signed my end of the contract. She is running her own business and starting out with it, (though she told me she's been doing the work for years through a hotel before this). Before this, she's been very quick in responses to my emails and very attentive. She has also informed me of times she would not be able to get back to me immediately. I met her though and paid the deposit and now the deposit check has cleared I am having a hard time getting ahold of her! I wrote her an email on Thursday, June 19th and she hasn't responded. The email was simply asking if she obtained the costs for the hair and make up artists she picked for me. I hate making phone calls to people and would rather email/text vendors but it looks like I will have to grow a spine for this. I am wondering how long should I wait before thinking something is up?

10 Comments

Latest activity by Kaegurl, on June 22, 2014 at 1:10 PM
  • MnDex
    VIP October 2014
    MnDex ·
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    That was three days ago...maybe she's taking some personal time. Call her on Tuesday if you still haven't heard from her by COB Monday.

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  • Celia Milton
    Celia Milton ·
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    It's totally crazy season for anyone in the wedding industry; I'm instant in my responses but I have some emails from Friday that will wait until my brains are back tomorrow.

    If you don't hear by Tuesday, call her. Phone calls make it easier to get your information without back and forth emails.

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  • jillandbill2014
    Expert July 2014
    jillandbill2014 ·
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    I agree I would wait to Tuesday. I never email my planners on the weekend or if I do I don't expect a response until Monday/Tuesday. We are in the peak a wedding season and I know they have a lot to do on the weekends for those weddings.

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  • Munkos
    VIP September 2014
    Munkos ·
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    Yup I wouldn't worry! I try to only email my vendors Monday-Thursday, or I know I'll probably have to wait until the weekend is over.

    Give her a few more days and see what happens!

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  • Emily
    Master May 2014
    Emily ·
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    I would not expect a response over the weekend, so it's actually only been one day. Relax. You wedding is not until October. If you haven't heard back by middle of next week (Tues/Wed), then follow up with another email.

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  • C
    Master June 2015
    ChampagneDream ·
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    It's wedding season, she's probably swamped with things to do for brides right now. I would say give her a few more days, this question of yours doesn't seem urgent so give her a break. At the very least, you have a contract so she's gotta pull through.

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  • kelsey
    Super July 2014
    kelsey ·
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    Are you serious? Any good D.O.C will have a wedding Friday, Saturday, and Sunday during this season.... Relax.

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  • Barbara
    Master September 2014
    Barbara ·
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    Agree with the other ladies-- try to time your emails for Monday-Wednesday. I think her lack of immediate response has more to do with the season than the fact that she now has your money.

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  • Samantha
    Master May 2013
    Samantha ·
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    Agree with the others. Just give her a call on Tuesday if you haven't heard back by then.

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  • Kaegurl
    Master June 2014
    Kaegurl ·
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    I wouldn't expect a response over the weekend. None of my vendors respond on a Saturday/Sunday. I'd give her some more time since you only emailed on Thursday and who knows what she was up to on Friday. Plus, she's in the middle of wedding season!

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